SERVANT LEADERSHIP

DEFINITION:"The servant-leader is servant first… It begins

with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.“

(GREENLEAF,1970)

ORIGIN OF LEADERSHIP

(www.lichtenwalner.net/servantleader )

375 B.C. Chanakya’s Arthashastra:The [leader] shall consider as good, not what pleases himself but what pleases his subjects.

600 B.C. Lao Tzu:The greatest leader forgets himself and attends to the development of others.

First Century A.D., Jesus of Nazareth:But the greatest among you shall be your servant (Matthew 23:11); The one who is the greatest among you must become like the youngest, and the leader like the servant. (Luke 22:26)1970’s Robert K. Greenleaf:The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first.

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Servant Leader

Listening

Empathy

Healing

Stewardship

Commitment

to People

Building

Community

Awareness

Persuasion

Conceptualization

Foresight

SERVANT LEADER CHARACTERISTICS

TEN CHARACTERISTICS OF A SERVANT LEADERSHIP

Listening Empathy Healing Awareness Persuasion Conceptualization Foresight Stewardship Commitment to the Growth of People Building Community

(Northouse,Chapter-10,Pg-221)

SERVANT CHARACTERISTICS

Servant Leader

Listening

Empathy

Healing

Stewardship

Commitment to People

Building Communit

y

Awareness

Persuasion

Conceptualization

Foresight

SERVANT CHARACTERISTICS

Listening Active, not just passive 360°, top to bottom Listen completely before deciding

Empathy Separate person from their work Walk a mile in their shoes Personable with appropriate individuals

Healing Help your staff become whole Consider their history Build a future together

Servant Leader

Listening

Empathy

Healing

Stewardship

Commitment to

People

Building Communit

y

Awareness

Persuasion

Conceptualization

Foresight

LEADER CHARACTERISTICS

LEADER CHARACTERISTICS

Awareness Self & Organization “Sharply awake and reasonably disturbed” (Greenleaf)

Persuasion Opposite of positional authority Convince and build consensus – quickly

Conceptualization B.H.A.G. but S.M.A.R.T. Make time for strategy

Foresight Consequences of present decisions on future

outcomes

SERVANT LEADER CHARACTERISTICS

Servant Leader

Listening

Empathy

Healing

Stewardship

Commitment to People

Building Community

Awareness

Persuasion

Conceptualization

Foresight

SERVANT LEADER CHARACTERISTICS

Stewardship Entrusted with resources of others Return on investments

Commitment to the Growth of People “Green and growing or ripe and dying” (Hunter) Not just your favorites

Building Community Effectiveness Camaraderie

MODEL OF SERVANT LEADERSHIP

(NORTHOUSE,CHAPTER-10,225)

STRENGTHS:

It is a unique way as it makes the central component of the leadership process.

It is an influence process that does not incorporate influence in traditional way.

It moderates the potential usefulness of leading from this approach.

It has proved to be a suitable instrument for future research on servant leadership

MODERN EXAMPLES FOR SERVANT LEADERSHIP:

HERB KELLEHER (Founder of southwest Airlines ):

During his tenure as CEO of Southwest, Kelleher is a model of stellar leadership, He is an ethical man “who walks the walk He talks”. However , despite his stellar success, he remains humble. His colourful personality created a corporate culture which made employees to do their job seriously.

(en.wikipedia.org/wiki/Herb_Kelleher)

CONT..

DEE HOCK(Founder and CEO of VISA International):

Dee Hock is one of the most influential people of our time, yet few people are aware of his extra-ordinary Influence on creating sustainable organisations through an approach known as Servant Leadership.

(http://www.garyryans.com)

SOME OF THE MOST WELL RESPECTED COMPANIES PRACTICE SERVANT-LEADERSHIP

(www.jameshunter.com)

REFERENCES:

Books: Peter Northouse “Leadership “ Book

Websites:

www.en.wikipedia.com www.garyryans.com www.greenleaf.org www.JamesHunter.com www.lichtenwalner.net/servantleader www.spearscenter.org

THANK YOU