Sell More Product with Professional Ecommerce

Order FulfillmentEcommerce order fulfillment goes above and

beyond the box at the doorstep

http://www.dialogue-marketing.com/

http://www.dialogue-marketing.com/

Ecommerce Order Fulfillment

These days, the order fulfillment industry is virtually 100% transactional – a production line, if you will. The fulfillment center takes your order, processes it, and ships it. And there’s really nothing wrong with that if that’s all you’re after. But shouldn't standard and ecommerce order fulfillment services have a role in helping businesses acquire more customers and increase sales volume?

http://www.dialogue-marketing.com/

Ecommerce Process

What if ecommerce order fulfillment could mean more? More service, more business, and more customized solutions? For some businesses it may be more costly to sell products online via their brick and mortar stores due to shipping costs, taxes and other miscellaneous fees. Therefore, the process must work harder for you and your bottom line. By servicing every stage in the fulfillment process from presale to post, we are able to reduce the cost-to-service for these accounts and focus on a relationship-model of business.

http://www.dialogue-marketing.com/

The Way Our Ecommerce Works

Our ecommerce order fulfillment operations are streamlined to accept orders via phone, email, fax or web. They are then sent to a distribution center for processing. But we don’t just send an order out for delivery with tunnel vision. We look left and right along the delivery route to find and qualify small format customers you may add to your prospecting list – saving you the time it would take to pound the pavement looking for new customers.

It’s also a highly personal approach. We have perfected the art of up-selling strategies to maximize revenue in the ecommerce order fulfillment process, and increase the frequency and value of each order with a proprietary customer relationship management (CRM) system. We can track order favorites and frequency, and keep track of a customer’s preferred contact method. This relationship-building tactic builds loyalty through continuous engagement.

http://www.dialogue-marketing.com/

Upselling

What customer doesn't appreciate a few suggested finds to go with a recent purchase? Think of the girl who just bought a skirt. Wouldn't she like to see shoes, bags, and jackets that coordinate with it? Or, the guy who just ordered a barbecue grill? Wouldn't it be great to see what outdoor cooking accessories might be useful?

Upselling is all about creating the relationship from customers who already have a foot in the door. Our experience shows that this tactic goes a long way in driving basket size for your customer, which means more revenue for you.

http://www.dialogue-marketing.com/

About Dialogue MarketingDialogue Marketing goes beyond traditional call center services to improve business’s relationships with their customers by recognizing and responding to market trends that result in high touch/high value customer experiences. By combining a dynamic culture, passion, and innovation we work to enhance each stage of the customer lifecycle for the following industries: healthcare, communications, consumer products, ecommerce, insurance, financial, non-profits, and lending. Visit http://www.dialogue-marketing.com/ to learn more.