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GROUP NO: 7

Utkarsh Garg 121

Sangam Lalsivaraju 138

Sugandha Arora 140

Dhruv Mahajan 141

Nitish Dubey 177

SBI, the largest and oldest bank in India, had computerized its

branches in the 1990s, but it was losing market share to private-

sector banks that had implemented more modern centralized

core processing systems.

To remain competitive with its private-sector counterparts, in

2002, SBI began the largest implementation of a centralized core

system ever undertaken in the banking industry.

The State Bank of India's objectives was to modernize core

systems which included:

1. The delivery of new product capabilities to all customers,

including those in rural areas with a provision of a single

customer view of all accounts

2. The unification of processes across the bank to realize

operational efficiencies and improve customer service

3. The ability to merge the affiliate banks into SBI

4. Support for all SBI existing products

5. Reduced customer wait times in branches

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A new core system that could process

approximately 75 million accounts daily.

Lack of Experience.

Lack of Expertise.

Core banking.

http://www.tcs.com/offerings/bancs/adver

tisements/Pages/SBI.aspx

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• SBI narrowed down the potential solutions to vendor

consortiums led by IBM ,TCS, Hewlett-Packard, Australia-based

Financial Network Services (FNS), and China Systems (for

trade finance).

• SBI favoured the real-time processing architecture of FNS's

BaNCS system over that of the IBM consortium's memo

post/batch update architecture.

• TCS would eventually purchase FNS in 2005.

• UNIX-based system to meet the scalability requirements of the

bank.

• Scalability tests were performed at HP's lab in Germany to

verify that the system was capable of meeting the bank's

scalability requirements. These tests demonstrated the

capability of TCS BaNCS to support the processing

requirements of 75 million accounts and 19 million daily

transactions.

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• The bank recently reported that business per employee

increased by 250% over the last five years.

• Implementation of the TCS BaNCS system has provided

the bank with the ability to consolidate the affiliate banks

into SBI. In fact, the bank recently completed the

consolidation of State Bank of Saurashtra into SBI.

• Deployment of more than 3,000 rural sales staff, redesign

of over 2,200 branches in the last fiscal year, opening of

more than 1,000 new branches, establishment of a call

centre, and an active plan to migrate customers to

electronic delivery channels.

http://www.tcs.com/SiteCollectionDocum

ents/TCS%20BaNCS/TCS_BaNCS_Adver

tisement_SBI_12_2011.pdf

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