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Sample Social Media Strategy May 2009

Sample Social Media Strategy

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My thoughts on how you could improve your social media strategy both on and offline.

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Page 1: Sample Social Media Strategy

Sample Social Media Strategy

May 2009

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Introduction to Social Media

The growth in Social Media is nothing short of phenomenal, for example, Facebook alone boasts some 200

million users worldwide.

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Facebook

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You’ve heard the hype now here are the facts!

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General Growth More than 200 million active users

More than 100 million users log on to Facebook at least once each day

More than two-thirds of Facebook users are outside of college

The fastest growing demographic is those 35 years old and older

User Engagement Average user has 120 friends on the site

More than 3.5 billion minutes are spent on Facebook each day (worldwide)

More than 20 million users update their statuses at least once each day

More than 4 million users become fans of Pages each day

International Growth More than 40 translations available on the site, with more than 50 in development

About 70% of Facebook users are outside the United States

Platform More than 660,000 developers and entrepreneurs from more than 180 countries

Every month, more than 70% of Facebook users engage with Platform applications

More than 52,000 applications currently available in the Facebook Application Directory

More than 5,000 applications have 10,000 or more monthly active users

More than 8,000 websites have implemented Facebook Connect since its general availability in December 2008

Facebook Statistics

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Mobile There are more than 30 million active users currently accessing Facebook through their mobile devices.

People that use Facebook on their mobile devices are almost 50% more active on Facebook than non-mobile users.

There are more than 150 mobile operators in 50 countries working to deploy and promote Facebook mobile products

Applications More than 850 million photos uploaded to the site each month

More than 8 million videos uploaded each month

More than 1 billion pieces of content (web links, news stories, blog posts, notes, photos, etc.) shared each week

More than 2.5 million events created each month

More than 25 million active user groups exist on the site

Source: http://www.facebook.com/press/info.php?statistics

Facebook Statistics

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Facebook Fan Pages

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Facebook Photos

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Facebook Advertising

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Facebook Advertising Options

•Pay for Clicks (also called cost per click or CPC) advertising allows you to specify a certain amount that you are willing to pay each time a user actually clicks on your ad.

•Pay for Views (also called cost per thousand impressions or CPM).

•advertising allows you to specify how much you are willing to pay for 1000 views (or impressions) of your ad.

http://www.facebook.com/help.php?page=409

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Facebook Benefits

• Free to set up Fan Pages.

• Immediacy of Press Releases, Photo’s Videos, Special Offers.

• Advertising cost – as much as you want to spend.

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Twitter

• Twitter has grown into a real-time short messaging service that works over multiple networks and devices.

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Customer Care on Twitter

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Twitter Benefits

• Quick and easy to post to.

• Short URL linking to web pages, photos, and videos.

• Cross posting announcements to Facebook if required.

• Potentially improve customer service interaction (e.g. Comcast).

• Free.

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QR Code - 2d Barcoding

What is QR Code - 2d Barcoding?

• The QR Code "Quick Response“ is the most popular 2D barcode in Japan is

promoted by Google. It is open in that the specification is disclosed and

the patent is not exercised.

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• http://2d-code.co.uk/louis-vuitton-qr-code/

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QR Code - 2d Barcoding Benefits

• Simple to design.

• Free for basic ones.

• Linking back to any online media you like, main website, special offer pages, videos or photos.