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THE ONLY EVENT FOCUSSING ON HOW TO BETTER USE TECHNOLOGY AND DATA TO IMPROVE MAINTENANCE SYSTEMS TO REDUCE DOWNTIME, INCREASE AVAILABILITY, AND LOWER COST Featuring 20+ Case Studies Focusing On: 9 th -10 th December, 2014 | London | UK Simon Taylor Systems Integration Network Rail Expert Insight From 20+ Industry Professionals Including Major Train Operators, ROSCOs and Government Officials David Hatfield Fleet Director Grand Central Christian Daniel Director Rolling Stock SNCF Christian Roth Engineering Director South West Trains M Follow us @railinnovations Organised By: www.rolling-stock-maintenance-2014.com CONDITION BASED MAINTENANCE: Investigating how condition based monitoring can be better applied to maximise its impact upon reliability, fleet availability & cost SUPPLIER & CONTRACT MANAGEMENT: Providing solutions on how to improve component quality and reduce downtime through supply chain management DEPOT MANAGEMENT: Understanding how big data can enable less labour intensive and more cost effective maintenance STANDARDIZATION: Evaluating how standardisation can positively impact continued investment, allow better use of assets & improve supply chain management ROSCO FOCUS: Hearing ROSCO strategies for investing in rolling stock to maximise fleet availability MEETING PASSENGER EXPECTATIONS: exploring how increased passenger expectation and customer experience is changing the face of rolling stock TRANSFERRABLE LESSONS FROM THE LATEST PROJECTS IN CBM: Identifying how transferrable lessons from aerospace can be applied to optimise rolling stock maintenance Neil O’Connor Fleet Depot Manager South West Trains Gil Howarth CEO NSARE Examining How Rolling Stock Maintenance Is Being Modernized Through The Application Of Condition Data And Asset Management Technology To Intelligently Target Resources In Future & Legacy Fleets Practical, Take Away Solutions On How To Minimize Down Time, Reduce The Cost Of Maintenance And Maximize Fleet Availability In Europe Richard Davies Policy Advisor RDG Michael Jacks Head of Reliability Virgin Rail Phil Hinde Principal Engineer Rolling Stock Crossrail Register By Friday 17 th October 2014 SAVE £200

Rolling Stock Condition Based Maintenance 2014

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Rolling Stock Condition Based Maintenance 2014 is the only congress dedicated specifically to professionals in TOCs and ROSCOs tasked with reducing fleet maintenance costs. As such, it has now become the event of the year for Fleet, Engineering, Depot and Rolling Stock Directors and Managers who are at the forefront of optimizing costs and turnaround times through application of condition data and asset management technology in future and legacy fleets. Across two days the practical, solutions-led congress will provide tried and tested TOC and ROSCO case studies delivering current best practices for condition based maintenance providing business case justification and transferable application lessons that can be applied across different fleets and between different operators throughout Europe to reduce maintenance costs. HOW TO MODERNISE FLEET MAINTENANCE PROGRAMMES AND OPTIMISE THE APPLICATION OF CBM Gone is the phase of deciding whether or not to use CBM. The agenda this year has been re-designed, in collaboration with TOCs and ROSCOs across Europe, in account of this shift. This conference is therefore about optimizing the use and application of CBM technologies to maximum operational and commercial effect. The focus is on how to optimise the technology, identify what is needed and develop solutions for delivering systematic, infrastructure and human changes required to facilitate drastic cost reduction and maintenance improvements.

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Page 1: Rolling Stock Condition Based Maintenance 2014

THE ONLY EVENT FOCUSSING ON HOW TO BETTER USE TECHNOLOGY AND DATA TO IMPROVE MAINTENANCE SYSTEMS TO REDUCE DOWNTIME, INCREASE AVAILABILITY, AND LOWER COST

Featuring 20+ Case Studies Focusing On:

9th - 10th December, 2014 | London | UK

Simon Taylor Systems Integration Network Rail

Expert Insight From 20+ Industry Professionals Including Major Train Operators, ROSCOs and Government Officials

David Hatfield Fleet Director Grand Central

Christian Daniel Director Rolling Stock SNCF

Christian Roth Engineering Director South West Trains

M Follow us @railinnovationsOrganised By:

www.rolling-stock-maintenance-2014.com

CONDITION BASED MAINTENANCE: Investigating how condition based monitoring can be better applied to maximise its impact upon reliability, fleet availability & cost

SUPPLIER & CONTRACT MANAGEMENT: Providing solutions on how to improve component quality and reduce downtime through supply chain management

DEPOT MANAGEMENT: Understanding how big data can enable less labour intensive and more cost effective maintenance

STANDARDIZATION: Evaluating how standardisation can positively impact continued investment, allow better use of assets & improve supply chain management

ROSCO FOCUS: Hearing ROSCO strategies for investing in rolling stock to maximise fleet availability

MEETING PASSENGER EXPECTATIONS: exploring how increased passenger expectation and customer experience is changing the face of rolling stock

TRANSFERRABLE LESSONS FROM THE LATEST PROJECTS IN CBM: Identifying how transferrable lessons from aerospace can be applied to optimise rolling stock maintenance

Neil O’Connor Fleet Depot Manager South West Trains

Gil Howarth CEO NSARE

Examining How Rolling Stock Maintenance Is Being Modernized Through The Application Of Condition Data And Asset Management Technology To Intelligently Target Resources In Future & Legacy FleetsPractical, Take Away Solutions On How To Minimize Down Time, Reduce The Cost Of Maintenance And Maximize Fleet Availability In Europe

Richard Davies Policy Advisor RDG

Michael Jacks Head of Reliability Virgin Rail

Phil Hinde Principal Engineer Rolling Stock Crossrail

Register By Friday17th October 2014

SAVE £200

Page 2: Rolling Stock Condition Based Maintenance 2014

HOW TO MODERNISE FLEET MAINTENANCE PROGRAMMES TO OPTIMISE THE APPLICATION OF CBM Rolling Stock Condition Based Maintenance 2014 is the only congress dedicated specifically to the professionals in TOCs and ROSCOs tasked with reducing fleet maintenance costs. As such, it has now become to event of the year for Fleet, Engineering, Depot and Rolling Stock Directors and Managers.

The event has been redesigned and updated this year to focus on how TOCs and ROSCOs can maximise CBM and provide incisive guidance on the best immediate and long-term investment strategies to reduce downtime, increase availability, and ultimately lower cost.

THE BOTTOM LINE BENEFITS OF THE EVENT

• How To Take Full Advantage Of CBM: Gone is the phase of deciding whether or not to use CBM. This conference is about optimising the use and application of CBM technologies to maximum operational and commercial effect.

• Take Away Solutions: The presenters on this event will be deigning their presentations with the aim of providing the kind of insights and solutions that can be taken away from the conference and applied in the office on Monday.

• Modernization Focus: Creating systematic change within the rail industry, one of the most established industries on the world, can deliver seismic shifts in costs, fleet and operational efficiency. However, it’s not always easy. This is the only event that focuses on workforce adaptability as a key component in optimising new and existing technologies in Rolling Stock Maintenance.

• Lessons From Tried And Tested Case Studies: This not a supplier led sales-pitch type event like so many Rolling Stock events these days. This breaks down what has been done well so far, why it went well, what didn’t go well, how it can be applied elsewhere and what changes can be made to standardise its success

• Maintenance Specific: This isn’t a general rail technology summit containing a few relevant session for each job function within the industry. Every session in this conference is dedicated 100% to strategic maintenance and engineering professionals looking to reduce costs and extend the life of fleets.

This event is completely unique and is without doubt the must-attend event for train operators, ROSCOS and manufacturers.

www.rolling-stock-maintenance-2014.com + 44 (0) 800 098 8489 [email protected]

Venue Information

The conference will be held at:

Hilton Tower Bridge

5 More London Place,

Tooley Street, London, SE1 2BY

Tel:+44-203-002-4300

Website: www3.hilton.com

An excellent congress, and one which is very relevant to my position and company’s development.

Alstom Transport

This meeting is an excellent opportunity to learn about different aspects of network management. Productivity in the maintenance, cost optimisation and optimal network utilisation, both for infrastructure and for railway companies are important issues.

SBB

Register By Friday17th October 2014

SAVE £200

Page 3: Rolling Stock Condition Based Maintenance 2014

BIG DATA, CBM & SUPPLY CHAINUNDERSTANDING HOW BIG DATA AND EFFECTIVE SUPPLY CHAIN MANAGEMENT IS BEING APPLIED TO CHANGE THE FACE OF ROLLING STOCK MAINTENANCE AND IMPROVE RELIABILITY, AVAILABILITY & COST

Day 1Tuesday 9th December, 2014

08.45 Chair’s Opening Remarks

KEYNOTE PANEL: DATA APPLICATION

09.00 Demonstrating How Big Data Is Being Captured And Applied To CBM Programs To Dramatically Improve The Reliability, Availability And Cost Of Rolling Stock Maintenance

• Examples of CBM application and how these are being applied to rolling stock to provide immediate, low cost improvements to maintenance, without large investment

• How TOCs are not just monitoring and capturing, but actually applying data to enable an efficient preventative maintenance program

• Assessing how the TOC has developed the expertise internally to better integrate data from CBM to draw conclusions

• Exploring alternative methods and improvements to GPS to increase the accuracy of position monitoring and quantify the huge potential costs that could be saved through effective contextualised data

• Assessing the systems being used to manage large amounts of data and enable pro-active responses

• Examining the necessary shift in skill-sets required to take full advantage of the opportunities data presents to the execution of rolling stock maintenance

Simon Taylor, Systems Integration, Network Rail

Christian Daniel, ECM Business Processing Director, SNCF Rolling Stock Company

09.30 Question & Answer Session

CONDITION BASED MAINTENANCEINVESTIGATING HOW CONDITION BASED MONITORING

CAN BE BETTER APPLIED TO MAXIMISE ITS IMPACT UPON RELIABILITY, FLEET AVAILABILITY & COST

CBM: COMMERCIAL RESULTS

09.40 Identifying Cases Where CBM Has Made Fundamental Changes To The Immediate And Long Term Cost Of A Maintenance Program To Draw Tangible Best Practices For Application

• Highlighting examples where CBM has been used as a predictive tool to accurately forecast failures

• Illustrating how a TOC has been able to increase maintenance efficiency, reduce manpower and increase availability using CBM

• Examining the capability of RCM to produce live information for other business purposes

Michael Jacks, Head of Reliability, Virgin Trains

Simon Taylor, Systems Integration, Network Rail

10.10 Question & Answer Session10.20 Morning Refreshments In Exhibition Showcase Area

CBM: CHALLENGES

10.50 Examining The Challenges Of Condition Based Monitoring To Pre-Empt Any Pitfalls And Identify Opportunities For More Effective Application

• Examining the operational limitations versus reduced cost of using CBM to identify failure risks on specific parts of the system rather than on the rolling stock as whole

• Evaluating the difficulties associated component monitoring in making contextualised decisions

• Explaining the problems that arise through false positives and the increased work this creates incurring additional time and cost

• Investigating the impact of CBM on the supply chain and how this impacts the availability of rolling stock spare parts resources

,Head of Engineering, Heathrow Express

11.20 Question & Answer Session

RETROFITTING: BUSINESS CASE

11.30 Demonstrating The Benefits Of Retrofitting Legacy Fleets With Condition Based Monitoring To Determine The Business Case For Investment

• Providing examples of legacy CBM retrofitting experiences to identify potential operational challenges, cost pitfalls and savings opportunities

• Comparing the total expenditure and effectiveness of legacy fitting against the cost of investing in new fleets

• Examining a case study where retrofitting has reduced component risk and created immediate cost benefits through less frequent and better planned maintenance

• Lessons on how to maximise data collecting capacity from retrofitted legacy fleets to determine the immediate value in investment

Neil O’Connor, Fleet Depot Manager, SouthWest Trains

12.00 Question & Answer Session

SUPPLIER & CONTRACT MANAGEMENTPROVIDING SOLUTIONS ON HOW TO IMPROVE

COMPONENT QUALITY AND REDUCE MAINTENANCE TIMELINES THROUGH SUPPLY CHAIN

MANAGEMENT COMPONENT COST & AVAILABILITY

12.10 Hearing How TOCs Are Reducing Overall Component Costs And The Speed Of Maintenance Through Effective Contract Management

• Understanding how TOCs are working with contractors to improve throughput and repair times

• Evaluating the ability of the existing supply chain to adapt to the significant volume of new rolling stock to enable accurate projections on availability and speed of delivery

• Examining how the entry of eastern suppliers such as Hitachi may impact the supply chain

• Understanding the cascading plans for the redistribution of rolling stock a new fleets come online to allow TOCs to identify the most cost effective solutions to increase availability

12.40 Question & Answer Session

12.50 Networking Lunch In Exhibition Showcase Area

COMPONENT & SERVICE QUALITY

13.50 Examining Best Practices For Assessing The Quality, Failure Rates And Overall Performance Of Components And Maintenance From Third Parties To Identify Opportunities For Increasing Value For Money

• Assessing best practices for cost effectively auditing and testing the quality of the supply chain

• Looking at strategies to maintain components as franchise approach completion

• Identifying examples where higher initial investment have lowered long term maintenance costs

• Highlighting the long-term vision on how better components, alongside effective CBM, can ensure increased reliability minimise maintenance interventions and increase availability

14.20 Question & Answer Session

DEPOT MANAGEMENTUNDERSTANDING HOW BIG DATA CAN BE USED TO TURN

A DEPOT INTO A PRODUCTION SERVICE TO ENABLE LESS LABOUR INTENSIVE AND MORE COST EFFECTIVE

MAINTENANCE

DATA MANAGEMENT: DEPOTS

14.30 Examining How Data Management Systems And Software Are Being Used To Improve The Efficiency Of Depots, Fleet Availability And Costs

• Detailing how live diagnostics and predictive maintenance can ensure depots are better prepared for all eventualities and more able to manage impending conditions that could lead to failures

• Providing examples where ‘big data’ has enabled better management of an asset

• Illustrating how data and information systems can fast-track quick repairs to dramatically improve availability and increase service revenue

• Demonstrating how standard operations can improve fault diagnosis and reduce repeat failures

David Hatfield, Fleet Director, Grand Central

15.00 Question & Answer Session15.10 Afternoon Refreshments In Exhibition Showcase Area

STANDARDISATIONEVALUATING HOW A COLLABORATIVE, UNIFIED AND STREAMLINED APPROACH TO ROLLING STOCK CAN

POSITIVELY IMPACT CONTINUED INVESTMENT, ALLOW BETTER USE OF ASSETS & IMPROVE SUPPLY CHAIN

MANAGEMENT

STANDARDISATION: BETWEEN FRANCHISES

15.40 Discussing Ideas And Strategies For Standardising Maintenance And Data Systems Between Franchises To Improve Performance And Reduce Unnecessary Cost

• Comparing different train operating models between franchises to break down challenges and opportunities within standardisation

• Illustrating how to standardise asset management systems to simplify the introduction of new stock

• Showing how fully integrated data systems can generate better asset information

• Understanding how manufacturers can standardise data management and perform KPI for train operators and how this translates from tender through to delivery

• Investigating techniques to ensure effective quality control and measurement as manufacturers adopt legacy fleets

Christian Daniel, ECM Business Processing Director, SNCF Rolling Stock Company

16.10 Question & Answer Session

STANDARDISATION: BETWEEN FLEETS

16.20 Investigating Methods For Streamlining Maintenance Contracts Between Different Fleets To Minimise Investment Risk And Improve Production Efficiency, Contract Accountability And Quality Control

• Examining how to best manage maintenance contracts between different fleets to enhance production and performance

• Exploring optimal methods for measuring service quality and its standardisation

• Scrutinising the potential for increased in-house maintenance to assist the streamlining process and improve accountability and cost

16.50 Question & Answer Session17.00 Networking Drinks In Exhibition Showcase Area

www.rolling-stock-maintenance-2014.com + 44 (0) 800 098 8489 [email protected]

Page 4: Rolling Stock Condition Based Maintenance 2014

MODERNISING MAINTENANCE & FLEET AVAILABILITYUNDERSTANDING HOW GAME CHANGING TECHNOLOGIES AND CULTURE CHANGES ARE BEING APPLIED TO REVOLUTIONISE ROLLING STOCK MAINTENANCE AND EVALUATING ROSCOS STRATEGIES FOR MAXIMISED FLEET AVAILABILITY GOING FORWARD

Day 2Wednesday 10th December, 2014

08.45 Chair’s Opening Remarks

KEYNOTE: MODERNISING MAINTENANCE

09.00 Understanding the People Capability Required To Deliver The Digital Railway

• Evaluating how other industries are managing CBM innovation and the culture challenges they have overcome to maximise its impact

• Outlining how cultural change within rolling stock maintenance can enable greater output per person reducing the impact felt by a short-fall of engineers and stretched resources

• Identifying the key skills needed to train existing engineers to utilise condition based maintenance to full capacity

• Detailing the risks with new technology if the workforce don’t trust it or are unable to use it effectively

Gil Howarth, CEO, NSARE

09.30 Question & Answer Session

GAME CHANGING TECHNOLOGIES

09.40 Examining The Up And Coming Technologies That Could Revolutionise The Way Rolling Stock Maintenance Is Conducted To Save Money, Reduce Downtime And Maximise Fleet Availability

• Introducing some of the most exciting new and anticipated technologies in CBM to give a flavour of how maintenance will continue to improve over the next few years

• Evaluating opportunities for transferring technology developments from aviation and automotive to rail and understanding the speed at which they can be implemented

• Update on ‘Shift2Rail’ findings: Understanding the expected landscape for European Rail and Rolling Stock over the next thirty years

• Explaining the essential steps to take immediately to allow for maximum receptiveness to new technologies within organisations

10.10 Question & Answer Session

10.20 Morning Refreshments In Exhibition Showcase Area

MEETING PASSENGER EXPECTATIONSEXPLORING HOW INCREASED PASSENGER EXPECTATION AND CUSTOMER EXPERIENCE IS CHANGING THE FACE OF

ROLLING STOCK

MAINTAINING PASSENGER-FACING PARTS OF ROLLING STOCK

10.50 Understanding How Evolving Passenger Expectations Impact Maintenance Strategies For TOCs and ROSCOs

• Examining how to build on the fundamentals of safety and reliability to utilise rolling stock is an essential element in delivering high quality passenger satisfaction

• Detailing examples where better maintenance has produced positive national passenger service scores

• Illustrating how better fleet management create and uphold a positive reputation and passenger trust

• Identifying opportunities for integrating CBM data into real time passenger information

Sharon Hedges, Rail Passenger Manager, Passenger Focus

11.20 Question & Answer Session

ROSCO FOCUSHEARING ROSCO STRATEGIES FOR INVESTING IN ROLLING

STOCK TO MAXIMISE FLEET AVAILABILITY

FLEET AVAILABILITY

11.30 Understanding The Economic And Strategic Context For Fleet Expansion: Leasing Lower Cost Trains At Lower Lease Prices Versus More Reliable Trains At Higher Prices

• Quantifying the extent to which higher lease cost fleets can provide better reliability and lower maintenance costs

• Understanding how passenger satisfaction (beyond safety and performance critical factors) can be a key contributor in determining value for higher lease prices

• Evaluating the potential for smaller ROSCOs to infiltrate the industry oligopoly to increase competitiveness and development

Richard Davies, Special Adviser, Rail Delivery Group

12.00 Question & Answer Session

ROSCO: FUTURE STRATEGIES

12.10 Hearing ROSCO Plans For Long Term Asset Development

• Understanding ROSCO plans for investing and their proposals to maximise fleet availability in the future

• Discussing the key drivers for investment in new technology, new fleets and retrofitting in the interests of all parties involved

• Looking at ways to improve research and development, and innovation within the current franchise model

12.40 Question & Answer Session12.50 Networking Lunch In Exhibition Showcase Area

TRANSFERABLE LESSONS FROM THE LATEST PROJECTS IN CBM

EXAMINING CASE STUDIES FROM HIGH IMPACT RAIL PROJECTS AND IDENTIFYING HOW TRANSFERABLE LESSONS FROM AEROSPACE CAN BE APPLIED TO

OPTIMISE ROLLING STOCK MAINTENANCE

CROSSRAIL CASE STUDY

13.50 Examining A Developing Major Project To Derive Lessons On How To Incentivise Successful Maintenance Over The Life Of A New Fleet

• Understanding the Crossrail approach to procuring maintenance as part of the acquisition of a completely new fleet

• Incentivising cost-effective maintenance over the life of the train

• Recognising the maintenance implications of procuring and operating a modern train with ‘state of the art’ performance and passenger amenities

Phil Hinde, Principle Engineer, Crossrail

14.20 Question & Answer Session

CASCADING

14.30 Examining How To Manage The Cascade Of New Fleets On Asset Management And Supply Chain Strategies To Minimise Costs

• Outlining how TOCs are managing the redistribution of existing rolling stock as new fleets come online

• Assessing how cascaded rolling stock will impact maintenance strategies and supply chain management

• Evaluating the need for standardised asset management systems to effectively manage and utilise cascaded stock

• Identifying the modifications required to move stock to other parts of the network and the capacity of the supply chain to handle the volume

Christian Roth, Engineering Director, SouthWest Trains

15.00 Question & Answer Session15.10 Networking Lunch In Exhibition Showcase Area

AVIATION/AUTOMOTIVE TRANSFERABLE LESSONS

15.40 Hearing How A Company Adapted And Employed Pioneering Techniques From Aerospace Maintenance, That Can Be Applied Within A Rail Context, To Improve Reliability And Availability

• Illustrating techniques used in aviation maintenance planning that can be economically transferred to rail to improve performance

• Examining the reasons for aviation investing heavily in research and development to produce long-term gains through service quality, production speed and performance standards

• Comparing the different operational standards between aviation and rail to determine the ease with which applications are transferable

• Looking at solutions to implement other industry best practice for maintenance into rolling stock maintenance

16.10 Question & Answer Session

CLOSING DISCUSSION PANEL16.20 Discussing How Takeaway Learning Points From The Conference Can Be Applied Back At The Office To Improve Over The Next Year And Beyond

Steve Mitchell,Engineering Director, Greater Anglia

Neil O’Connor, Fleet Depot Manager, SouthWest Trains

17.00 END OF CONGRESS

www.rolling-stock-maintenance-2014.com + 44 (0) 800 098 8489 [email protected]

Good forum to discuss the changes taking place in rolling stock maintenance and to see where the future is heading.

Faiveley Transport

An excellent opportunity to see different approaches in maintenance optimisation, to discover the latest technologies in the market and to expand your industry network across Europe.

Eurostar

Page 5: Rolling Stock Condition Based Maintenance 2014

www.rolling-stock-maintenance-2014.com + 44 (0) 800 098 8489 [email protected]

Rolling Stock Fleet Maintenance Cost-Reduction 2014 offers a unique platform for you to deliver your message,

raise awareness and network with industry leaders working on maximising efficiencies across all aspects of

rolling stock maintenance to balance cost with increased reliability and availability.

Achieving Your Business And Marketing Objectives At The Congress

DEMONSTRATE THOUGHT LEADERSHIP

In today’s climate reducing the cost of maintenance and increasing the reliability of

rolling stock has become a primary objective of TOCs and ROSCOs, and solutions

for achieving this are the focus of careful investment decisions. Whether it be

consultation, contracting, components or IT management systems, you may be

pioneering these solutions – but do your customers know what differentiates you

from your competitors? Use targeted, editorially reviewed keynotes and case studies

to demonstrate thought-leadership to your target audience.

RAISE BRAND AWARENESS AND INCREASE YOUR PROFILE

Any investments selected by TOCs and ROSCOs must be subjected to careful

comparative cost-benefit analysis. Of course, Engineering Directors and Chief

Engineers take into account the profile, credibility and market leadership potential

suppliers to support their maintenance strategies. Your organisation must be at

the forefront when these decisions are made. Cement your leadership position with

targeted branding and profiling campaigns directed at the major TOCs and ROSCOs

as they search for solutions to reduce maintenance costs and improve rolling stock

reliability.

MEET AND NETWORK WITH DECISION MAKERS

Thought-leadership, branding and profiling are converted into contracts through

extensive face-to-face relationship building. As an event dedicated to rolling stock

maintenance, this interactive forum enables you to meet key decision-makers in one

place at one time, giving you the best possible chance of influencing them.

Ashley BarnesCommercial Director, Rail

Direct Dial: +44 (0)203 727 9504 Mobile: +44 (0)7854 615 405 eMail: [email protected]

To secure your booth or discuss tailor-made sponsorship packages, contact:

Attendees By Job Title:

34% Directors of Engineering, Rolling Stock, Fleet

26% Heads of Maintenance, Engineering, Electric & Electronic Engineering

22% Managers of Fleets, Engineering, Continuous Improvement

18% Senior Engineers, Technical Specialists, R&D experts

Sponsorship Opportunities

Attendees By OrganisationType:

42% TOCs & ROSCOs

27% Train Builders & Component Suppliers

24% Train Maintenance Contractors & Consultants

7% Associations, Academics & Government

Register By Friday17th October 2014

SAVE £200

Page 6: Rolling Stock Condition Based Maintenance 2014

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contact our friendly Customer Service Team on + 44 (0) 800 098 8489 or visit the

conference website at www.rolling-stock-fleet-maintenance-2014.com

Cancellations received 30 days prior to the event taking place will be eligible for a refund less £75 administration fee, after that point no refund can be made. Cancellations must be made in writing, if you are unable to attend you may nominate a colleague to attend in your place at no additional cost.London Business Conferences Limited reserves the right to alter or cancel the speakers or program.Receipt of this booking form, inclusive or exclusive of payment constitutes formal agreement to attend and acceptance of the terms and conditions stated.All outstanding fees must be paid within our standard payment period of 7 days. Any outstanding invoices will remain valid should cancellation of attendance be received outside of the aforementioned cancellation period.*If you are claiming the early booking discount this

may not be used in conjunction with other discounts advertised elsewhere. All discount codes and offers must be claimed at the time of registration.We would like to keep you informed of other London Business Conferences products and services. This will be carried out in accordance with the Data Protection Act. Please write to the Head of Marketing, London Business Conferences at the address below if you specifically do not want to receive this information.London Business Conferences will not accept liability for any individual transport delays and in such circumstances the normal cancellation restrictions apply.London Business Conferences LimitedFirst floor 44-46 New Inn Yard | London | EC2A 3EYRegistered in England No. 5090859

www.rolling-stock-maintenance-2014.com + 44 (0) 800 098 8489 [email protected]