Client brochure

2015

About us

• Established in 2011 to help organisations achieve their research & insight goals

• Full service research consultancy specialising in the design, analysis and reporting of quantitative surveys

• Work with a variety of clients in the public, private and academic sectors all over the world

• Strategic alliances with a number of other market research, marketing, HR and management consultancies

Clients

Clients worked with in the last 12 months, either directly or in collaboration with another consultancy

Expertise

• Customer experience measurement• Brand tracking and evaluation• New product development• PR research• Employee engagement

and pulse checks • Training evaluation• Employee assessment and

psychometric testing

• Questionnaire design and scripting (including extensive question library)

• Fieldwork – online, telephone, mobile and paper-based surveys

• Data and text analytics

• Advanced analytics – including segmentation and regression

• Insightful reporting• Infographics and word clouds• Presentations and workshops

Methods

Our Team

Scott OwensOwner/MD

Helen ParrySenior Analyst

Steve LongSenior Analyst

Cat DouglasGraphic Designer

Frances PlattsTelephone Interviewer

Associates

Benefits of Collaboration

Complement existing suite of products and services

Identify further consulting opportunities on the back of research

Develop bespoke research packages based on client needs

Cross-sell and retain existing clients as well as attracting new ones

Make a margin on all research worked produced by Robust Insight

Scott is a highly skilled researcher and analyst who has worked on numerous Kidspot projects, ranging from campaign effectiveness studies to deep research pieces and our employee engagement survey. He is exceptionally thorough and prompt, and continuously offers new and interesting ways of presenting data. I recommend Scott's services to anyone looking for assistance with research and insights.Imogen Griffiths, Kidspot Australia

Client Testimonials

Scott is an expert in the interpretation and presentation of complex research. Reliable and conscientious, he produces great results on time and with minimum fuss.Professor William Scott-Jackson,Oxford Strategic Consulting

Scott has provided analysis services (both quantitative and qualitative data) for me on several occasions and has always provided outputs of an exceptionally high standard. Scott is a pleasure to with, he always delivers on time (or early!) and on budget and is always willing to discuss your needs and provide helpful suggestions as to how to approach the work in hand. I would highly recommend Scott.Dr Kathy Seymour, Seymour Research

Client Testimonials

Scott carried out some essential customer research for our Business Hive that would have a big influence on how we shaped this part of our company in the years ahead...I have no hesitation in recommending Scott to any company, large or small, who want an insight into what their existing and potential customers are looking for. Is there any other way to grow your business?Mark Webb, The Business Hive

Scott is an excellent researcher and statistician. He can ‘speak human’ and helped us to translate our business questions into a robust survey instrument, and then managed the entire analysis and report production process for us. We hired Scott to help with a complicated, multi-country research project and I wouldn't hesitate to use, and recommend, Scott again.Tim Newham, Think Associates

scott@robust-insight.co.ukwww.robust-insight.co.uk01469 640558The Business Hive, Dudley Street, Grimsby, N.E Lincolnshire DN31 2AB

Robust Insight Limited, registered in England/WalesRegistered number: 08662045VAT registration number: 169 2100 21