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Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Colombia |Cyprus |Croatia |Egypt |Georgia |Greece |Italy |Kenya |Kosova |Luxembourg | Macedonia |Madagascar |Mauritius |Morocco |Namibia |Portugal |Reunion Islands |Romania |Rwanda |Seychelles |Sierra Leone |Slovenia | South Africa |Spain | Tanzania |Uganda |UK |
Roadmap monthly newsletter
1
V e h i c l e T r a c k i n g a n d F l e e t I n t e l l i g e n c e N e w s
Editorial
n a famous interview given by Steve Jobs to Business Week Online on Apple's
resurgence, in 1998, he said “It's really hard to design products by focus groups.
A lot of times, people don't know what they want until you show it to them.”
This quote became legendary and subject to intense discussions. To what extent
must companies design products based on customers demands; and to what
extent must innovation be disruptive to the point where customers will not be
able to really understand the new concepts until they are brought to life?
I would argue that usually a mix of both ingredients is necessary in order for a
company to be successful.
In Frotcom, about 70% of the new features are directly based on or inspired from
needs which come from real clients. This is absolutely necessary if we want the
product to correspond to the customer wishes and needs.
The rest of the time and resources are used to innovate in directions not directly
demanded by customers.
There are two reasons why some of the development must be disruptive.
1. Steve Jobs was right in the sense that sometimes customers are so used to a
certain way of doing things, that it would be hard for them to request a
completely different approach. Customers are somewhat conditioned to
request evolutions, not revolutions.
2. Moreover, we need to be able to predict what will be in demand a few
years from now, if we want to keep leading the way. The hype cycle
proposed by Gartner shows
that we must not only
concentrate on what is popular
today; we must make sure that
enough investment is done in
R&D in order to have a product
which will be popular a few
years down the road.
Valério Marques, CEO - Frotcom International
A note from the editor – If you would like to have your own say in the next edition of this newsletter, please do not hesitate to get in touch at [email protected].
I In this issue
News and Events
Frotcom’s new website went live
Frotcom Sierra Leone kicks off a new radio campaign - THINK FROTCOM!
Frotcom Lusitana in the news
New features
Refuelling and drainage icons on the
maps
A new form to protect user logins
Case Study
Frotcom is of real value to IPC Travel business operations
This and much more…
May 2014
Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Colombia |Cyprus |Croatia |Egypt |Georgia |Greece |Italy |Kenya |Kosova |Luxembourg | Macedonia |Madagascar |Mauritius |Morocco |Namibia |Portugal |Reunion Islands |Romania |Rwanda |Seychelles |Sierra Leone |Slovenia | South Africa |Spain | Tanzania |Uganda |UK |
2
News and Events
Frotcom’s new website went live
Roadmap is pleased to announce that Frotcom has just released its brand new
website.
It was time the new website grew up a little bit, not just aesthetically but also in
functionality. The innovative new site features improved usability, with more images
and in-depth information about Frotcom, vehicle tracking and fleet management. It’s
not only a marketing and sales tool, but also a full scale informational hub.
The brand new website is part of the company’s on-going effort to enhance the
quality and availability of information to company owners, fleet managers, drivers
and everyone interested. Visit Frotcom’s new website at www.frotcom.com.
Frotcom Sierra Leone kicks off a new radio campaign - THINK FROTCOM!
Last month Frotcom Sierra Leone launched a new radio campaign, that is running on
Capital Radio until June 2014. The transcript of the 36-second spot is as follows:
“Thinking vehicle tracking? Think Frotcom!
Think Frotcom for Sierra Leone’s ONLY solution to comprehensive fuel management,
monitoring consumption, automatically reporting drops and refuelling.
Think Frotcom for exceptional support, after-sales and full fleet management
services with internationally trained staff and countrywide coverage.
Think Frotcom as the global leader in fleet management technology. With offices in
33 countries, and soon in Guinea and Liberia.
For a free trial call Frotcom on 078 403 720 or go to frotcom.com.”
The full spot can be heard on Frotcom’s YouTube channel.
Roadmap congratulates Frotcom Sierra Leone for this successful campaign!
Global NCAP urges Fleet Managers to opt for ‘five
star’ safety
Global NCAP has published new guidelines for organisations operating vehicle fleets, recommending that they only buy ‘five star’ cars.
The fleet safety guidelines advise fleet purchasers to select vehicles that have been rated by New Car Assessment Programmes (NCAPs) with the much coveted ‘five star’ safety rating. Global NCAP also recommends that fleet managers confirm that the cars they purchase meet the most important minimum United Nations vehicle safety standards.
Global NCAP Secretary General David Ward said: “Any organization can improve safety by carefully selecting the vehicles it uses. Global NCAP encourages all fleet managers both public and private to make ‘five star’ safety their goal in the UN Decade of Action.”
For companies with global operations and fleets, the lack of regulation by governments in emerging markets and the absence of independent crash tests has become a real concern.
Source: GlobalNCAP.org
Did you know?
Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Colombia |Cyprus |Croatia |Egypt |Georgia |Greece |Italy |Kenya |Kosova |Luxembourg | Macedonia |Madagascar |Mauritius |Morocco |Namibia |Portugal |Reunion Islands |Romania |Rwanda |Seychelles |Sierra Leone |Slovenia | South Africa |Spain | Tanzania |Uganda |UK |
3
News and Events
Frotcom Lusitana in the news
The considerable work carried out by Frotcom Lusitana in promoting Frotcom is
bearing fruit and they are now a regular presence in the specialized Portuguese
media, such as Eurotransporte, HiperSuper, Logística Moderna and Turbo
Oficina, among others.
The company ensures that more businesses are aware of the solutions provided by
Frotcom and more professionals will consequently consider it for tracking and fleet
management services.
Roadmap congratulates Frotcom Lusitana for this initiative!
New Features
Refuelling and drainage icons on the maps
Companies using Frotcom’s Fuel Management module, can see on the map
(Vehicles > Map) the locations where refuelling and drainage operations were
detected for a vehicle.
An infobox is shown when you place the mouse cursor over the icon. It contains the following information:
Refuelling or Drainage
Fuel volume
Location and/or Place
Restricting logins through IP addresses
As a form of additional protection against the use of credentials by unauthorized users, your company may want to limit the locations from where users can login.
To do it, at the bottom of each user’s login dialog, you have a section named Login IP restrictions.
By default, the restrictions field will be empty. This means that Frotcom will allow this user to login from any location, as long as he/she uses the correct credentials (username and password).
To add a restriction based on the IP location, i.e. on the location where the computer must be in order for the login to be authorized, enter the authorized IP addresses, separated by semi-colon (“;”).
Note: this restriction applies only to the desktop version of the application. The access to the smartphone (mobile app) is managed simply through a user-permission, as these devices usually login from mobile networks.
You can use an asterisk to specify that any number from 0 to 255 is valid. For instance, 165.198.1.* means that any IP from 165.198.1.0 to 165.198.1.255 is valid.
You can also use the pencil button next to your own IP address at the top of the dialog, to automatically add it to the list:
Attention: make sure you know exactly how to specify the correct IPs, otherwise the user’s login will not be authorized.
After making the changes, click Save.
Tip of the month!
Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Colombia |Cyprus |Croatia |Egypt |Georgia |Greece |Italy |Kenya |Kosova |Luxembourg | Macedonia |Madagascar |Mauritius |Morocco |Namibia |Portugal |Reunion Islands |Romania |Rwanda |Seychelles |Sierra Leone |Slovenia | South Africa |Spain | Tanzania |Uganda |UK |
4
Case Study
Frotcom is of real value to IPC Travel business operations
To ensure business and customers demands are met, IPC Travel chose Frotcom
to efficiently track and monitor their vehicles, saving a large amount of time in
its daily operations and also promoting customers safety.
Founded in 1989, IPC Travel is Sierra Leone’s leading travel agency in all travel
and tourism related services such as tours and excursions, hotel reservations,
vehicle rentals, among other services.
IPC Travel sought a solution which could help them to efficiently track and
monitor their vehicles.
Frotcom was recommended to IPC Travel by Cerra Automotive – the
leading automotive sales, service and repair centre and themselves a Frotcom
Sierra Leone client. After researching on Frotcom’s website and going through
the demonstration process, IPC Travel was able to see the real capabilities of the
solution and decided to install it in its 15 vehicles.
According to Mr. Julian Williams, Logistician at IPC
Travel, “Since we installed Frotcom, our daily
operations have improved significantly and we feel
confident managing our fleet. We have had a
noteworthy gain of time through the help of accurate
reports generated to determine the whereabouts of our
vehicles and planning and organizing the distribution of
vehicles according to our clients’ demands.
Drivers attendance patterns have improved immensely
and our customers have also benefited, by getting a
sense of reliability and security”.
Frotcom is considered of great value to IPC Travel, by way of providing real time
data, which is one of the many benefits listed by the company. It helps to
achieve accuracy when the company is dealing with timekeeping of customer
collections and also to ensure on-time delivery of the rental vehicles to its
customers.
Roadmap congratulates Frotcom Sierra Leone for this successful project!
Next, on
Roadmap
News and events, more
new Frotcom features and
tips will be presented.
This and more, so don’t
miss the next issue of
Roadmap.