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20160404 Reedit from Microsoft
RETURN ON INVESTMENTOF THE RECRUITING PROCESS
Overview Benefits of effective recruiting. The recruiting process and its bottlenecks. Stigmas associated with HR technology. Executive-level messaging. Key metrics to monitor and track. Best practices in evaluating current processes, tools, and
ROI.
Agenda
Human capital management is acompetitive differentiator.
Time-to-hire, cost-of-hire, andquality-of-hire are key recruiting metrics.
Technology helps address key issues. Costs must be measured throughout the process
and optimized with the right technology at the right location.
Overview
Minimizes hard costs. Minimizes missed opportunity costs of not having a position
filled. Improves productivity and longevity. Drives organizational improvements, productivity,
and results.
Benefits of Effective Recruiting
Candidates
VendorsClients
Recruiter (Team)
Candidate generation
Response management
Screen & select
Need definition
Hire
Recruiting Process Overview Relation Management to
qualify the prospect is the key to CRM or
XRM for Vendors and Clients
It is a good step and process to
link your personnel into the
CRM as part of the CRM
especially sales and marketing
But also the rest
Qualify Candidates based
on QF
1Candidategeneration 2
ManageResponses 3
Screen &SelectCumbersome
online forms
High volume
Many formats
Non-resumes
input
Hard to search
Hardto exchange
output
Modify this diagram to describe your recruiting process or insert your own diagram. Optimize the recruiting process by targeting known problem points.
Recruiting Process Bottlenecks
Understanding the Labor Market is a Key Success factor to a good Job Management Processes or HR
Companies do not understand the entire recruiting process and miss critical steps in their analyses, resulting in incomplete analyses.
Companies provide anecdotal evidence only and have no real data available to support their ROI arguments. The data is available; however, HR doesn’t know where to find it.
Stigmas of HR Technology
Set you standard processes
Never underestim
ate the value of
ANY Data
The ROI models are theoretical. Models are too complex and take too long to complete. Models do not use real client data. Models fail to address the critical business issues of
executives in client organizations.
Stigmas of HR TechnologyCONTINUED
Manage the Yield based on people involved directly with the value
chain
Identify issues and present solution options. Present a logical ROI model that flows easily. Use real data from the organization itself. Clearly state assumptions. Provide conclusion in terms of cost savings,
productivity and process improvements,and results orientation.
Executive-level Messaging
Do this in one dayIn the second
implement something
Although planning is futuristic
Time-to-hireThe total time required for hiring.
Quality-of-hireHow satisfied an organization is with a hire.
Number of vacancies outstanding The total number of job vacancies
the company has. Cost-per-hire
The total cost associated with a givenposition and hire.
Key Metrics to Monitor and Track
Monitoring Officer or Employee should be dedicated
Longevity-of-hires How long new hires stay with the company.
Recruit source effectivenessThe effectiveness of each source the
company uses to generate candidates. Time-to-productivity
The time it takes for a new hire to becomeproductive in their new role.
Key Metrics to Monitor and TrackCONTINUED
This applies especially on
large numbers and higher quality
Issue Best practices to improve recruiting process ROI
Cumbersome online forms
Implement electronic résumé processing to speedonline applications through process.
Standardize résumé data extraction to optimize effective data integration, exchange, and search applications.
Do not allow upload of résumé—this has to occur in order for data extraction technology to be optimized.
Large résumé volumes
Implement electronic résumé processing to speed online applications through process.Utilize common data formats and database schemas to optimize data usage and value.Utilize technologies to process résumés effectively and efficiently through internal
resources.
Many formats Utilize technologies that accept and process multiple résumé formats and languages.
Best Practices for Recruiting ProcessTime SavingEffort Saving
AccuracyOne data source
Issue Best practices to improve recruiting process ROI
Paper and fax-based résumés and applications
Use third-party paper/fax résumé processing servicesthat optimize the relationship between cost-per-résuméand data quality.
Hard to search Implement and utilize résumé database search technologies that operate quickly, require little experience to use, and provide short lists of candidates.
Hard to exchange candidate data
Implement technologies that use common data exchange formats such as HR-XML.
Best Practices for Recruiting ProcessCONTINUED
Resume Database and Job
Databanks are key success
factors
Issue Best practices to improve recruiting process ROI
Understandingthe process
Interview people involved in the recruiting process to understand the entire recruiting process.
Offer models that can be modified to gain a clear picture.Offer solutions that optimize the process and, hence, ROI.
Numbers notbelievable
Develop before-and-after studies with customers as part of the justification process.Use study results as part of an aggregate data offering.
Tools to helpexecutives sell
Use executive contact to understand key business issues.Create and offer logical ROI models that allow clients to enter their own data and
determine the resulting impacts.Provide models in word-processed or spreadsheet formats.
Best Practices for Recruiting ProcessCONTINUED
See if you need really to calculate ROI and for what
benefits
Issue Best practices to improve recruiting process ROI
Time-to-hireQuality-of-hire
Number of vacancies outstandingCost-per-hire
Longevity-of-hiresRecruit source effectiveness
Time-to-productivity
Determine items critical to business success.Measure preprocess and post process or technology implementation.Compare vacancies against industry-leading benchmarks.Have vendors work to provide models and tools for collecting and
evaluating data.Report performance regularly as part of standard management
reporting package.Develop programs to address process deficiencies in individual
benchmark areas.
Best Practices for Recruiting ProcessCONTINUED
Read and try to apply this in your mind before you thing you can or
need to do it
Beta-Research for Management and Technology Research [email protected] Work Done by Microsoft Template and HR Concept Best Research focuses on the followings
Single Window and One Stop Shop Architecture and Design Labor Market Information and LMIS Architecture and DesignBusiness Process Re-engineering and Process manuals for○ Internal Procedures (SOP) and Quality management ○ Industrial Processes and Indicators Management ○ Licensing Processes for government and non government divisions
Value Chain and Supply Chain Analysis
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