Rethinking the Organization in the Platform Age

Enterprise Digital Summit London | The British Academy | 16 November 2017

David Terrar | Founder & CXO – Agile Elephant | @DT on Twitter

innovation | digital transformation | value creation | (r)evolution

Agenda

• About the new business landscape

• The Digital Enterprise Wave gets higher

• How do you transform?

• 8 Strategic Building Blocks

• Digital Transformation – a definition

• 10 trends to watch

• The key ingredients and a crucial skill

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. ”

Alvin Toffler

volatile, uncertain, complex and ambiguous

Why is everyone talking Digital Transformation?

"Move bits, not atoms."

January 1995

5 reasons why 2007 was a Tipping Point (and a Turning Point) in our Digital Journey

• The iPhone was announced (but it was a slow burn)

• Twitter took flight (and became a company)

• Zuckerberg had just turned down 1$Bn, but opened up Facebook instead

• We all started talking Cloud

• It's the year that Social Media started to really mean Business

Your business model is under threat!

The Digital Enterprise Wave

ride it

or go under!

Infrastructure

Connectivity

Internet

WiFi

3G & 4G

Human Factors

Entrepreneurship

Crowdsourcing

Millennials

Economic

Outsourcing

Offshoring

Low cost

The Digital Enterprise Wave

The Big Shift

Cloud Social Mobile

The Digital Enterprise Wave

Emerging Technologies

Internet of Things

Big Data & Analytics

3D Printing

Artificial Intelligence

Everything will have an IP address

Gartner predicts 25 billion connected devices by 2020

The Digital Enterprise Wave

“Business as Usual” Thinking

Point Social Media Solutions

Siloed Communities

Lack of Integration

Legacy Systems of Record

Business as Usual

The Digital Enterprise Wave

Conversational Commerce will change your business!

China Pulls Ahead of U.S. in Latest TOP500 List

The fiftieth TOP500 list of the fastest supercomputers in the world has China overtaking the US in the total number of ranked systems by a margin of 202 to 143.

Who is investing in Quantum Computing?

IBMGoogleMicrosoftIntel

and

D-Wave SystemsQuantum Circuits

The Qubits and Qudits are coming

“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.”

Peter Drucker

What are the building blocks?

Culture

eats Strategy for lunch

Leadership

mindset, teamwork, vision, purpose, openness, sharing

No One Size Fits All

End to End Solution

Strategy

Skills

Staff

“Shared Values”

Structure

Systems

Style

Continuous Reinvention

Get Creative

make innovation, thinking, experimenting a natural part of your working practice

Balance – Inside and Out

not just the customer experience, but employees, suppliers, stakeholders

Design Thinking

The 8 Building Blocks

Digital Transformation – a definition

Digital transformation is the process of shifting your organisation from a legacy approach to new ways of working and thinkingusing digital, social, mobile and emerging technologies. It involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation's employees, customers, suppliers, partners and stakeholders.

Forbes@danielnewmanUV

Culture

eats Strategy for lunch

Leadership

mindset, teamwork, vision, purpose, openness, sharing

The key skill - story telling!

References

Not for reading – just for reference

https://www.top500.org/lists/2017/11/https://www.forbes.com/sites/danielnewman/2017/09/26/top-10-trends-for-digital-transformation-in-2018/#1c02d914293ahttps://www.tractica.com/newsroom/press-releases/artificial-intelligence-software-revenue-to-reach-59-8-billion-worldwide-by-2025/https://www.technologyreview.com/the-download/609484/why-this-new-quantum-computing-startup-has-a-real-shot-at-beating-its/http://en.wikipedia.org/wiki/Nicholas_Negropontehttp://en.wikipedia.org/wiki/Being_Digitalhttp://adjuvi.com/what-is-digital-business-is-it-e-commerce-the-collaborative-economy-or-apis-yes/http://www.industrytap.com/everything-internet-will-be-14-4-trillion-market-by-2020/3054http://www.zdnet.com/article/25-billion-connected-devices-by-2020-to-build-the-internet-of-things/http://www.zdnet.com/article/the-new-cio-mandate/ http://www.jaronlanier.com/futurewebresources.htmlhttp://www.themanagementshift.com/ http://www.amazon.co.uk/Leading-Digital-Technology-Business-Transformation-ebook/dp/B00NE6MG0Y/ref=sr_1_1?s=books&ie=UTF8&qid=1416926793&sr=1-1&keywords=leading+digitalhttp://spartinaconsulting.com/our-services/culture-leadership-valueshttps://www.flickr.com/photos/marine_corps/6032659138http://www.compendian.com/2014/12/do-you-provide-a-one-size-fits-all-approachhttp://gapingvoid.com/2011/07/28/permanent-state/http://themindunleashed.org/2014/10/understanding-flow-eight-steps-enhancing-creativity-productivity.htmlhttp://scn.sap.com/people/community.user/blog/2008/12/31/knowledge-management-in-crmhttp://dschool.stanford.edu/fellowships/2013/10/23/a-design-thinkers-cheat-sheet/

David TerrarAgile Elephant | Cloud Industry Forum

p: +44 (0)1727 866309 m: +44 (0)7715 159423

e: dt@d2c.org.ukw: www.theagileelephant.comskype: david_terrartwitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrarblog: http://theagileelephant.com/blog& http://medium.com/@DT

innovation | digital transformation | value creation | (r)evolution