The Chazin Group. © 2011. www.TheChazinGroup.com

Making Your Making Your Company a More Company a More

RespectfulRespectfulWorkplaceWorkplace

The Chazin Group

About ME

BA in Comms (MBA Mktg) 20 Years In Corp. America Started Career as Recruiter Downsized 8X Mktg/Sales BackgroundLaunched Biz Consultancy in ‘09

Contact me:T: (201) 683-3399EM: Ethan@TheChazinGroup.com

Me Job Search Strategies Interviewing & Networking Career Coaching Life / Work Balance Business Owner Coaching Human Capital Development Professional Development Salary Negotiations

The Golden The Golden RuleRule

• The “ethic of reciprocity”• Do unto others as you would have done unto

you.• Would I say that to my grandmother?• How would I feel if that was done to my wife?

My daughter?

The Chazin Group The Chazin GroupGolden Rule/Law

Embrace Embrace DifferencesDifferences

• Encourage culture-sharing• Food fairs (cafeteria)• Cultural sensitivity• U.N. Day• Avoid Groupthink

The Chazin Group The Chazin GroupEmbrace differences

Communication Communication MattersMatters

• Watch your tonality• Body language• Hand gestures• Facial expressions• Be crystal clear in your directions and always

ask for confirmation/clarification as needed

The Chazin Group The Chazin GroupCommunicating

Solicit Solicit FeedbackFeedback

• Engage others. • Peers, direct reports, direct & dotted line

bosses, coaches, HR, administrators. • Solicit ideas.• Kill brainstorming – Use BRAIN-WRITING

instead.• Create an open forum for discussing problems

and issues between employees and management.

• People should never fear expressing their opinions.

The Chazin Group The Chazin GroupSolicit Feedback

Nepotism by any Nepotism by any other name…other name…

• Cronyism: People don’t leave here• Nepotism: I know somebody that…• Favoritism: We hang out together, we’re a

“team”, I’ve got your back, I’ll take care of you• Chauvinism: blatant versus subtle

The Chazin Group The Chazin Group“ISMs” destroy your company

EncourageEncourageIndividualismIndividualism

• Reward risk-taking.• Encourage epic failures as invaluable lessons

learned.• Dare your staff to tackle projects independently

but…PREPARE them to achieve greatness.• Train and coach ALL your people for success.

The Chazin Group The Chazin GroupEncourage Individualism

BullyingBullying

• It DOES exist here. Based on the proverbial hierarchy, tenure, and personality clashes.

• Zero tolerance policy.• Document ALL incidents.• Stated policies, procedures and guidelines for

dealing with issues of workplace discrimination and harassment.

The Chazin Group The Chazin GroupBullying

Stop Playing Stop Playing GamesGames

• Office politics lead to ethical ambiguity.• Lip service to employee development.• Shut down the rumor mill: Institute a “Zero

tolerance policy for gossip.• Implement one standard performance

management program for all to be applied equally and consistently.

• All policies apply to all personnel without exception.

The Chazin Group The Chazin GroupStop playing games

Create an Employee Relations Committee of representatives from multiple organizational

levels and departments with a one vote rule. All Committee members serve a 2-year term.

Mandated by the President and Board.

The Chazin Group The Chazin GroupEmployee Relations Committee