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Now, more than ever, we constantly face more difficult challenges and upheavals. Why is it that through these volatile times, some people and companies thrive, while others falter? Resilience: How to Bounce Back by Andrew Zolli and Ann Marie Healy is a brilliant read, full of important scientific discoveries, pioneering social innovations, and vital new approaches to helping us all build knowledge and skills for a more resilient future. This Webinar will combine Bob Wiele’s 30 years of More...experience in the training industry and Zolli's findings from Resilience to help provide you with new, practical ways to thrive in difficult times.
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Resilience: 5 Practical Personal & Team Applications
Bob WielePresident & Founder, OneSmartWorld
Smart Thinking Webinar Series
Resilience: Why Things Bounce Back
FAQ’s
Is this Webinar recorded so I can access it later or share it? YES
Will I receive a copy of the slide deck after the presentation? YES
Posing Questions
Please feel free to submit your questions in the text box.
We will do our best to answer a few questions at the end of the webinar.
Calling All Tweeters
We encourage you to join the conversation on Twitter! Use #SmartThinking to follow the conversation
2 Prizes will be given away to those who participate in the twitter conversation
the
Why This Book?
Resilience is top of mind Big picture approach to resilience Lessons for all leaders, educators and learning
leader professionals
“ In the middle of every difficulty lies opportunity”
-Albert Einstein
Resilience: 5 Key Points
1. If We Can’t Control the Tides of Change, We Need to Build Better Boats
2. Resilience: What is it?3. Develop a More Resilient Mind4. Build the Resilient Team 5. The Power of Grit
Our OneSmartWorld Work
Help people and teams succeed by learning how
to think better and work smarter together BUSINESS: Accelerate collaborative teamwork and
innovation in progressive enterprises EDUCATION: Deliver 5 essential 21st century
employability skills for student success
Clients
Education Clients
1. Big Tides, Build Better Boats
VUCA – A Military Term
VolatilityUncertaintyComplexityAmbiguity
AVUCA – Our 2012 World
AcceleratedVolatilityUncertaintyComplexityAmbiguity
We Need To Build Better Boats
Resilient People
2. Resilience: What is it?
http://www.getresilient.com/whatisresilience
“Resilience is the capacity of a system, enterprise or a person to maintain it’s core purpose and integrity in the face of dramatically changed circumstances.” – Andrew Zolli, Resilience
Engineering
Emergency
Nature
Business
Psychology
Resilience Is Us
“The great surprise of resilience research is the ordinariness of the phenomenon. Resilience appears to be a common phenomenon that results in most cases from the human adaptation system.”
– Ann Masters
26
Personal Spirit – 3 Keys to Resilience SPIRIT
SENSE OF CONTROL
OUTLOOK
INITIATIVE
Research:Designed for Resilience
Optimism and positive outlook Inner resiliency – overcome, steer through and
bounce back Sense of control – flexible, adjust and respond Turn lemons into lemonade – reappraise,
reframe, transform Social support = 50% to 80% buffer Better with age
3. Develop A Resilient Mind
Languish or Flourish
Defend & Protect Prepare for the worst
Engage & Connect Reach out, learn, reframe, grow Remove negative conditions Embed the positive conditions
7 Common Mind Traps
1. Closed mind2. Overconfidence3. Diving in4. Solve wrong problem perfectly 5. Catastrophizing 6. Busy spinning wheels7. Mindlessness
“ Thinking style is like a lens through which we view the world. Everyone has such a lens and it colors the way we interpret the events in our lives. Your thinking style is what causes you to respond emotionally to events, so it’s your thinking style that determines your level of resilience – your ability to overcome, steer through and bounce back when adversity occurs.” - Karen Revich, Resilience
Revich’s 4 Pillars of Resilience
1. Life change is possible2. Thinking style is key to boost your resilience3. Precision thinking is the way 4. Refocus on human strengths
33
Personal Spirit – 3 Keys to Resilience SPIRIT
SENSE OF CONTROL
OUTLOOK
INITIATIVE
Students: Personal Spirit Spirit
BFPE 210 BUSN 333 BUSN 110 INTL 406 HYPE DAL MBA0
10
20
30
40
50
60
70
80
90
100
Impact of Meditation Studies
Increased self awareness and control
Increased compassion
Reduced fear
Reduced anxiety and stress
Increased resilience
Mindfulness as a Power Tool
Focused Attention Focus on your breath - thoughts and feelings come
and go Open Monitoring Compassionate or loving kindness meditation
A Great Resilience Framework
1. Describe a key stressful situation2. Think out how it could be worse3. Think out how it could be better4. Make up a story – how worse could go bad5. Make up a story – how better could go well6. Plot out what specifically you will do to prevent
worse and achieve the better result - Salvatore Maddi and Suzanne Kobasa
4. Build The Resilient Team
3 Major Types of Diversity
1. Demographic – who we are2. Knowledge and skills – what we know and do 3. Cognitive Style – how we think and feel
Same Together vs. Different Together
Homogenous vs. Diverse? What happens? Who wins? How do they do that?
Diversity Harnessed Drives Results
“ With the right amount of diversity, the volume, speed and revenue generated by the work all went up.”
”…remixing talent into highly cognitively diverse teams produces safer, more resilient and better performance.”
- Kevin Dunbar, Ph.D.
Diverse Teams Outperform
Diversity = challenge and solution Expect great results - set high norms Expect better solutions on complex problems Invest in building relationships and common
ground first
Build Diverse Teams – Aron’s
1ST Deep knowing – likes and hopes 2nd Compete in fun games 3rd Guided discussions on personal lives 4th Trust walk
Harnessing Diversity: Keys to Success
The Positivity 5:1 Losada Line
+5:1-
5. The Power of GRIT
Angela Lee Duckworth, Ph.D.
Victim Mindset Resilience Mindset
Not responsible Focus on conditions Fix bad Focus on past
Take responsibility Focus on actions Leverage good Focus on future
Achievement = Talent x Effort
“Tremendous effort can compensate for modest skill, just as tremendous skills can compensate for modest effort but not if either is zero. The more skilled you are, the greater the returns on effort.”
- Angela Lee Duckworth. Ph.D.
GRIT Is
Extreme persistence Sustained self discipline Effort Effort = time on task Time on task in deliberate practice
The GRIT Difference
predicted retention and GPA at West Point
predicted retention in sales predicted retention in Special Forces predicted top results at National
Spelling Bee smart time on task = GRIT edge
GRIT
Achievement = Talent x Effort Time on task is a multiplier of skills Time practicing task is the GRIT edge
“ Resilience in the face of adversity is the greatest long term predictor of success for individuals and organizations. And persistence, in the process of experimentation, when desired or expected results are elusive, is the way resilience is expressed.”
- Michael Gelb, Innovate Like Edison
Summary: Resilience
1. Is the bounce back from adversity2. Is built into most of us3. Can be strengthened and developed4. Diversity in team is a key success factor5. Is sustained effort and deliberate practice6. Drives success and achievement in everything
Good Books on Resilience
Resilience at Work - Salvatore Maddi and Deborah Khosaba
Resilience: 7 Essential Skills for Overcoming Life’s Inevitable Obstacles - Karen Revich and Andrew Shatte
Flourish - Martin Seligman
OneSmartWorld Offerings
1. Improve Personal and Professional Effectiveness
2. Accelerate Collaborative Teamwork and Innovation
3. Certification for Learning Professionals
Upcoming OSW Courses
OneSmartWorld Professional Certification Courses:
Oct 23-25, Nov 20-22, Dec 12-14 - Toronto
OneSmartWorld Courses: Canadian Management Centre:
November 20, 2012: Smarter Meetings - Calgary,
November 29, 2012: Lead & Succeed in 4 Dimensions- Calgary
Next Smart Thinking Webinar
Wednesday, October 17, 2012 – 1 pm EST
Let’s work together to make the world a smarter place!
Please contact us with your questions.Email: [email protected] [email protected] Phone: 1.705.444.1234. or 1.800.387.6278
THANK YOU!