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Resilience - Building in Challenging TimesPresented to Alchemy Road's SCOD Forum
Citation preview
Building Resilience in Challenging Times
April 2010
Erica Edmands Potential Spaces Australia
0438 389 083 www.potentialspaces.com.au
Our logo – Potential Spaces
About our logo - The Himalayan Blue Poppy
The Himalayan Blue poppy is a native of southeastern Tibet.
Responsive to its environment, with the right balance of water, light, air and soil this plant is extremely resilient and adaptable and will produce the spectacular, saucer shaped, bright blue flowers that make it such a sought after specimen.
Its ability to adapt, its resilience, uniqueness and its messages of ecological sustainability reflect the values which underpin our organisation.
Overview of today’s session
What is resilience?
Why do we need to build our resilience?
Aligning our core talents with our values
Collaborative conversations on building our resilience using World Café
Harvest our collective insights
Personal planning and coaching for resilience
Workshop close
What is resilience?
The ability to ‘bounce back’ from adversity, or rise above a situation
The capacity to handle challenges & opportunities of work & life by doing things which include:
– Recognising the signs & symptoms that for you indicate your resilience is slipping - your stressors and physiological responses
– Knowing the best way to ride life’s ups & downs for you to stay well, feel energized and in control
– To act in a resilient manner
Resilience and Stressors
Stressors can have quite a number of different characteristics:
• External, physical stimulus (heights or a loud noise). • An event, (loosing your job, divorce, starting a new role). • An internal thought or worry. For example you suddenly
think that you forgot to turn off the stove – no event has occurred but the stressor is real.
• Long term like a family member with an ongoing illness or a debilitating injury or dissatisfying job, or it can be acute like a sudden shock. It can be in the past (bereavement) or in the future as an anticipated negative event, like a public speaking engagement.
What are your stressors? Make a list of 5.
Resilience - Response
• We often respond whilst we are feeling the effects of the emotional response.
• What does that look like for you? Think about how this affects your behaviour at work and home.
• What sort of impact do you think this will have on your teams/colleagues/family?
• We have a choice in how we respond. You may not be responsible for the events in your life but you are in control of your response to those events.
STOP I often feel anxious, irritable, nervous, teary, tired, steamrollered or plain worn out for no reason or reasons with no control. I struggle to concentrate or make decisions. I am relying on caffeine, alcohol, drugs, pain killers or smoking too much. My health is deteriorating and I see no way out. *
THINK I am having: difficulty sleeping, diarrhoea, constipation tense neck, shoulder, jaw frequent headaches pounding heart heartburn, wind, bloating or indigestion a cold or bug that lingers outbursts loss of patience no time for me people saying I am working too hard I am slipping into using drugs, gambling, alcohol or smoking to get through the week
GO I feel great, alive, full of life. I am on top of life’s challenges and pressures. I have good systems in place to pace myself. My life is pretty balanced through a daily exercise program, eating healthily, weight under control, not smoking and having a few drinks on the weekend only.
Where Are You Right Now?
© mental health at work: Ingrid Ozols (mn@work, 2008) Potential Spaces
Where Are You Right Now?
© mental health at work: Ingrid Ozols (mn@work, 2008) Potential Spaces
Activity
Potential Spaces
How do we build our resilience – a holistic approach?
The inner work
(the mind, the soul)
Physiological (the body)
Environment Building
Relationships
Physiological strategies
Our body is an excellent communicator for how we are feeling.
Breathing, regulation Yoga Review of diet/nutrition Exercise regime Increasing flexibility Getting adequate sleep
Physiological (the body)
The inner work of resilience - thinking strategies
One of the most effective ways of regulating how your thoughts may be impacting how you feel.
Mindfulness meditation Guided imagery Cognitive reframing Learning to problem solve Perspective shifting Reading & self education
The inner work
(the mind, the soul)
The inner work of resilience
Kevin Cashman, Leadership from the Inside Out: discovering your sweet spot
The inner work
(the mind, the soul)
Authentic happiness – Martin Seligman www.authentichappiness.sas.upenn.edu
Resilience and being in-flow
Optimal happiness and engagement is based on your capacity to understand and cope with the range of positive and negative emotions you experience at work
We find flow when we find equal balance between our personal level of skill in completing our work and the challenge of work itself
Your core talents
Thing about the times when you’ve felt at your best, when you’re energised and engaged. Now ask yourself and respond to the following questions and statements:
1) What gifts can people count on me for? 2) When I am making a difference, creating value, my talents that “show up” are… 3) Other people tell me I make a difference by: 4) When I am working with others, and we are most energised and engaged, I am contributing… 5) In summary, my Core Talents – the gifts that I have that make a difference – are:
What are your Core Values?
What do you value most in your life?
What are your key values?
What are your passions?
What makes you tremble?
Why do you do the work you do?
Environmental strategies
Factors external to us can impact on how we feel at work.
Modifying, working hours Changing the office layout Modifying expectations Limiting, unnecessary stress Playing relaxing music Adjusting work flows Questioning organisational
structure – does enable resilience? Creating physical spaces Planning your ideal week – making
the time for you
Environment
Building resilience through building relationships
“a problem shared is a problem halved”
connecting and sharing how we
feel with others provides us with the opportunity to vent our feelings and reconsider how we want to be feeling about an issue
when expressing our emotions we do begin to feel differently
others might also provide us with an additional perspective on how we feel – it’s not about judging you!
Building Relationships
Building resilience through building relationships
Conversational leadership
a leader’s intentional use of conversation as a core process to cultivate the collective intelligence needed to create value
It is a leadership praxis, an approach to leadership that is embedded and embodied in a leader’s very ‘being’
true solutions and innovation lie not in one leader or one viewpoint, but in the bigger picture of an organisation's collective intelligence
Building Relationships
World cafe!
Choose a table host
Remind people at your table to jot down key connections, ideas, discoveries, and deeper questions as they emerge.
Remain at the table when others leave and welcome travelers from other tables when the next question begins.
Briefly share key insights from the prior conversation so others can link and build using ideas from their respective tables.
I’m a table host – what do I do?
Potential Spaces
World café conversations
1) How do I build resilience in myself as a leader?
Mini - harvest
What is the essence of your conversation?
Write up your collective essence, a word or a short statement on the coloured paper on your table
We will come around and collect it.
World café conversations
2) How can we support each other in building our resilience?
Mini - harvest
What is the essence of your conversation?
Write up your collective essence, a word or a short statement on the coloured paper on your table
We will come around and collect it.
World café conversations
3) How do we build resilience within our teams?
Mini - harvest
What is the essence of your conversation?
Write up your collective essence, a word or a short statement on the coloured paper on your table.
We will come around and collect it.
Personal reflection and planning
Let the following questions guide you to committing yourself to practices that will enhance your energy and resilience.
What can I do to improve the quality of my activity or reduce the quantity to bring more resilience to my lifestyle?
What can I do to improve the quality of rest to revitalise myself? What habits do I need to replace with more positive behaviours? What are my internal motivators for achieving more resilience? What is my vision for the more resilient life I want to live? How is my pursuit of wants vs. needs complicating my life and
taking away from my life vision? What is my plan to build more energy?
Identify one or two goals/challenges to work on moving forward.
Circle close
1) What has been a major learning insight for you today?
2) What seed might we plant together today that could make the most difference to a
resilient future?
Thank you for your participation and thank you to the Upstairs Room
Erica Edmands
Potential Spaces Australia 0438 389 083
www.potentialspaces.com.au [email protected]
The Upstairs Room