Realize Your Mission: How to Use Employee Engagement to Reach Your Goals

Sponsored by: A Service

Of:

Realize Your Mission: How to Use Employee Engagement to Reach Your Goals

Dr. Eyal Ronen

February 20, 2013


Of:

Advising nonprofits in:

• Strategy

• Planning

• Organizational Development

www.synthesispartnership.com

(617) 969-1881

[email protected]

INTEGRATED PLANNING


Of:

Affordable collaborative data

management in the cloud.


Of:

Today’s Speaker

Dr. Eyal Ronen Consultant & Executive Coach

Spotight Leadership

Assisting with chat questions: Jamie Maloney, Nonprofit Webinars

Hosting:

Sam Frank, Synthesis Partnership

www.spotlightleadership.com

Realize Your Mission How to Use Employee Engagement to Realize

Your Goals

Presented by Dr. Eyal Ronen


Dr. Eyal Ronen

Nice to meet you…

Who am I


Where are you from?

Why are you here today?

Who are you?


Help organizations that are improving

this world…

…to realize their missions through

workplace happiness

Spotlight Leadership on a Mission


So much has been going on here


Adjusting to change

Physical relocation

New website

New branding


What do I need from my team

right now?


All hands on deck


What if they would rush out at

5pm every day?


What if your people do?


Is this happening?

Huge stampede to the door at 4:59pm

People log off earlier than they should

They focus only on what is on their plate

They don’t see the bigger picture

Maybe even use headphones during the day


Maybe it isn’t that big of a problem….


Let’s do some math…

Assume:

$40k annual salary

1,928 annual work hours

Average $20 per hour


50 employees

If you loose 15 minutes per employee per

day:

$62,240 in annual losses


50 employees

If you loose 20 minutes per employee per day:


If you have more employees,

just do the math…


500 employees

If you loose 20 minutes per employee per

day:



What else could you do with this money?

Hire a few more great people?

Serve your mission more fully?


…and this is just lost salary,

not lost opportunity!


And that’s just money

What about:

Your frustration

Your overtime

Lack of freedom

Just deep annoyance!


So what can you do?


First…


Why is this happening?


The truth is, you have no idea

(and I don’t either)

You have to systematically investigate

the reasons


You see all these symptoms

but what is the root cause?


Want to make things better?

Find the deep cause!


Organizational assessment

Small MA organization

They saw a lack of motivation

“How can we compete with local salaries?”

Turns out…

Perception of lack of fairness

People can get away with anything

“People take advantage of the owners”


So, why do people bolt out?

They just want to leave

Everyone else is doing it

That’s the culture

They are not really engaged


What is employee engagement?


The extent to which an employee is willing

to invest their personal

resources for the benefit of the

organization


What resources?

Emotional

Cognitive

Behavioral


Why should you care about

employee engagement?


It is closely related to:

Employee satisfaction

Employee retention

Client satisfaction

Client retention


Bottom line results:

Ability to execute mission


Do other companies care?

You betcha!


The Campbell’s Soup Case

Year 2000

Declining sales

Worst employee engagement results in

Fortune 500

Engagement ratio 6:1



“To win in the marketplace you must first

win with your employees.”

Doug Conant, CEO

Campbell’s Soup



Mr. Conant made a commitment to

employee engagement

Quarter after quarter



Year after year



By 2009

Outstanding engagement ratio 23:1

While S&P 500 lost 10% in value

Campbell’s Soup increased 30%


Company after company…


We see HUGE ROE:

Return On Engagement

What would be the engagement ratio

in your company?


Just guess….


So, what should you do?


Make a commitment to

employee engagement!


Engagement Trifecta

Organization (procedures)

Leadership team

Employees


Great place to start:

Look at the job itself

Task variety

Task identity

Autonomy

Meaning


Task Variety


Task Identity


Autonomy


Meaning


If you want them to stay until

the job is done…

Show them the meaning of doing so…

How?


On-boarding of new employees


1:1 conversation

Department team meetings

Company-wide meetings

Drive it home!


Make it a great experience:

The message shouldn’t be threatening

Message shouldn’t be punitive

Just explain why it matters


It matters to them

It matters to the organization

Here’s where we go crazy…

Use 100% of savings to

DIRECTLY benefit employees

Be understanding to their needs


If 100% of savings go to employees,

where’s the benefit?

If they all feel great about your company

here’s what will happen…

100%


You are not going to be any worse off

You will be investing in your people

People will be happier at work

They will go above and beyond when you

need them the most


They will work harder

They will be less likely to leave

You’ll become a magnet for great talent

You’ll become known in your community


This is just ONE employee engagement

strategy


Another HUGE opportunity…

Strategy Session (normally $1,000)

Today, FOR FREE, if you qualify


To apply:

www.LeadWithMe.com

To be accepted you must be:

Committed to your team

Ready to try something new

Understand exactly what pains you

currently have in your business

Willing to take new action

http://www.leadwithme.com/


Only accept 3 people this week

Have to be a good match

We will tell you exactly what steps you can

take immediately!

Increase leadership effectiveness


Boost productivity

Execute your mission

Learn the best tools in the industry


www.SpotlightLeadership.com/gift

High Impact Hiring Insights

Audio Program & E-book

If you ever hire employees:

Get it right, the first time around

http://www.spotlightleadership.com/gift


We have some time for questions

…the one thing I always wanted to know about employee engagement is…

…if I really want to lead an engaged team, should I…?

…so, what is the best way to…?

www.SpotlightLeadership.com/gift

Reach me at:

t: 1-877-741-7887

e: [email protected]

w: www.SpotlightLeadership.com

t: www.twitter.com/EyalSays

http://www.spotlightleadership.com/gift

mailto:[email protected]

http://www.spotlightleadership.com/

http://www.twitter.com/EyalSays


Of:

Find listings for our current season of webinars and register at:

NonprofitWebinars.com

Business

Realize Your Mission: How to Use Employee Engagement to Reach Your Goals