Embed Size (px)
Citation preview
Joanna BarclayCorporate Leadership Consultant
Canadian Chamber of CommerceExecutive Luncheon
Feb. 12, 2015Singapore
Why do 9 out of 10 strategic implementations fail?
Plans, Vision, Strategy, Goals, Structure, Systems
Habits AttitudesTraditionsFeelings
FearsValuesBeliefs
Culture eats strategy for breakfast…
- Fearful - Depressed- Anxious - Exhausted- Angry - Defeated- Defensive - Apathetic- Resentful - Sad
Effects of Change… Disengagement
Employee Engagement – Gallup Research
Doing the same thing over and over and expecting different results is
... insanity.Albert Einstein
The Value Chain
INFLUENCE
Client satisfaction drives stakeholder value
Client engagement drives client satisfaction
Employee engagement drives client engagement
Culture drives employee engagement
Values drives culture
All power and effectiveness come from knowing the how and acting
appropriately.
Tao Te Ching of Leadership
Chapter 1 – ABC of High Performance
Knowing the HOW…and
doing the right thing
Environment Individual Organization
Blueprint for building aconscious culture:
Awareness, Belongingness, Commitment
How do you move it?
Core Values •Guiding values•Attitudes that support or limit
•Shared strategic directions
•Leadership values•Self awareness•‘Walk the talk’
Culture and Brand
Employee Perspective Customer Perspective
CultureValues, Beliefs, Behaviors
Who you are on the inside, looks a lot like who you are on the outside
Do you consciously create your culture, or do you have a default,
unconscious culture?
Culture Brand
Benefits of Investing inCultural Transformation
A quantitative health index - % entropy Names what is causing waste and energy drain Antidote is provided
Identifies strengths of your organization Allows you to build on and foster the positives
Identifies alignment/misalignment Points to what you need to do to create the
desired culture A collective view of your values
Shifts the dialogue from us/them to we
A shared vision for moving forward
To get started . . .
For your free Personal Values Assessment www.CultureLeadershipGroup.com/pva
E-Learning Seminar March 5 & 6
http://cultureleadershipgroup.com/buildyourhighperformingworkplace
for your evaluation
Draw for 2 books…
