Ready. Set. Handoff. - Improving the Project Handoff Experience

Ready. Set. Handoff.Improving the Project Handoff Experience.DAVID YARDE SEVENALITY

T w e e t ! @ s t u d i o 4 0 4 d e s i g n

Who am i

CO-FOUNDER SEVENALITY

ORGANIZER UX ORLANDO CO-ORGANIZER WORDPRESS ORLANDO

@dsmy/@sevenal ity

HOW CAN WE IMPROVE HANDOFFS?Let’s take a look at the good, bad, and ugly.

#wcmia @dsmy/@sevenal ity

45%admit they’re unclear on the business objectives of their IT projects.

60%of companies don’t consistently align projects with business strategy.

78%said their project requirements are usually or always out of sync with the business.


75% of business and IT executives anticipate their software projects will fail.

Whoa! Such confidence!



IN NEARLY ALL CASES OF FAILED HANDOFFS AND PROJECTS, COMMUNICATION FAILURES RESULTED

IN UNCERTAINTY DURING HANDOFF DECISIONS AND PROCEDURES.


Core Components of a Successful Handoff


VERBAL COMMUNICATIONin person, over the phone, or via online meeting.


WRITTEN COMMUNICATIONin nursing this is often called a “Transition Record”.


TRANSFER OF PROFESSIONAL RESPONSIBILITY.aka the moment everyone feels like a weight has been lifted.


THE IMPORTANCE OF POST PROJECT REVIEWS


PERSONAL AND PROFESSIONAL DEVELOPMENT

@dsmy/@sevenal ity

“WE ARE WHAT WE REPEATEDLY DO. EXCELLENCE THEN, IS NOT AN ACT BUT A

HABIT.”

@dsmy/@sevenal ity

Leadership offers an opportunity to make a difference in someone's life,

no matter what the project is. - Bill Owens

@dsmy/@sevenal ity

SETTING THE STAGE FOR THE NEXT PROJECT

@dsmy/@sevenal ity

TAKEAWAYS• Be realistic • Make sure team members communicate

with each other • Don't be afraid to communicate bad news

-- and adjust expectations

@dsmy/@sevenal ity

ANYTHING WORTH DOING, IS WORTH DOING RIGHT.

@dsmy/@sevenal ity

THANK YOU!

Twitter: @sevenality / @dsmy Or check us out online at sevenality.com

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Ready. Set. Handoff. - Improving the Project Handoff Experience