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REWIRE How to shift mindset and culture to enable real, sustainable change in diversity & inclusion Chris Yates and Pooja Sachdev

Re-wire: A Radical Approach to Tackling Diversity and Difference-Christopher Yates, Caterpillar

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REWIRE How to shift mindset and culture to enable real,

sustainable change in diversity & inclusion

Chris Yates and Pooja Sachdev

How to shift mindset and culture to enable real, sustainable change in diversity & inclusion Chris Yates and Pooja Sachdev

VUCA Volatility Uncertainty Complexity Ambiguity

Coined by the US Military in the 1990s, relevant for business now

Globalization

Palaces, Temples and Skyscrapers

Corporates & Nation States

Country Free Mkt Cap Stock Free Mkt Cap (US$bn) (US$bn)

Taiwan 430 Exxon 439

Brazil 393 Google 380

South Africa 276 GE 275

India 234 Wells Fargo 241

Russia 225 P&G 218

Mexico 201 IBM 204

Malaysia 143 Facebook 145

Indonesia 81 CVS 83

Turkey 57 Starbucks 57

EM (ex Taiwan) 2,248 US Tech 3,226

Why ‘Radical’?

An extreme change from traditional form

Going to the root or origin

A holistic approach

Taxis

Typical HR Solutions

Flex – working

Women’s Executive Development

Cross-cultural awareness Mentorship Sponsorship

Enhanced maternity / paternity leave

Reverse mentoring

Values / Codes of conduct

Diversity Training

Selection monitoring

Brand management

Affinity groups

Leadership training

Leadership training

Unconscious bias Quota / targets

PC Language

Leadership training

Organisational

Identity

Organisational

Dynamics

External

Context

• Thoughts

• Decisions

• Actions

What drives our decisions?

Cognitive

Dynamics

Personal

Identity

Physiology

What drives our decisions?

Organisational

Identity

What drives our decisions?

Organisational

Dynamics

What drives our decisions?

External

Context

What drives our decisions?

Personal

Identity

What drives our decisions?

Cognitive

Dynamics

What drives our decisions?

Physiology

Organisational

Identity

Organisational

Dynamics

External

Context

• Thoughts

• Decisions

• Actions

What drives our decisions?

Cognitive

Dynamics

Personal

Identity

Physiology

Culture change

Diagnosis Imagination

Leadership

&

Behavior Governance Processes Metrics

It starts with propaganda

Art shapes reality

It starts with propaganda

OD - Strategy & Congruence

STRATEGY

PEOPLE STRUCTURE

REWARDS PROCESS

BEHAVIOUR

PERFORMANCE CULTURE

Citizenship

A holistic approach

How to shift mindset and culture to enable real, sustainable change in diversity & inclusion Chris Yates and Pooja Sachdev

REWIRE