RADICALCANDORInspired by Google's Kim Scott

Welcome to the Bullshit-Free Zone

...where people love their work & working together

Radical Candor, Simply

A way to help each other improve by...

1. Overcoming fear

2. Relying on trust

3. Cutting the bullshit

WHAT IS RADICAL CANDOR?

A system of guidance:

giving it, receiving it, and encouraging it.

Avoiding the phrase,

“why didn’t anyone ever tell me?!?!”

CARE PERSONALLY

CHALLENGE DIRECTLY

In other words…

GIVING A SHIT

WILLINGNESS TO PISS PEOPLE OFF

RADICAL CANDOR

• Requires not just caring, but showing you care

• Demonstrates you value someone professionally

• Being equally clear about what’s going wrong, and what’s going right.

• Being humble, helpful, immediate, and in-person

GIVING A SHIT

WILLINGNESS TO PISS PEOPLE OFF

RADICAL CANDOR

OBNOXIOUS AGGRESSION

• Challenging directly without caring personally

• Being the workplace jerk

• Actually better than not giving any feedback at all

GIVING A SHIT

WILLINGNESS TO PISS PEOPLE OFF

RADICAL CANDOR

MANIPULATIVE INSINCERITY

• Not challenging, and not caring

• Comparable to middle school behavior

• Basically, the absolute worst

GIVING A SHIT

WILLINGNESS TO PISS PEOPLE OFF

OBNOXIOUS AGGRESSION

RADICAL CANDOR

MANIPULATIVE INSINCERITY

RUINOUS EMPATHY

• Just wanting to be nice

• Too scared to confront

• Most managers actually exist here

GIVING A SHIT

WILLINGNESS TO PISS PEOPLE OFF

OBNOXIOUS AGGRESSION

How do we utilize Radical Candor?

We stab in the front.

Giving Radical Candor:

Be humble, not aggressive

Giving Radical Candor:

Be constructive

Giving Radical Candor:

Give guidance immediately

Giving Radical Candor:

Be a human being

VALUING RADICAL CANDOR

Every day is a Retro.

Bad Good Better Best

RADICAL CANDOR PRESENTATION!SPOTTY INTERNET

Retrospectives work best when we openly work together all the time.

Valuing Radical Candor1. Put your own oxygen mask on first.

C U R I O S I T Y

Valuing Radical Candor2. Make it easier to speak truth to power.

A U D A C I T Y

Valuing Radical Candor3. Make backstabbing impossible

E M P AT H Y

Valuing Radical Candor4. Take impromptu guidance

R E S P O N S I V E N E S S

Valuing Radical Candor5. Give impromptu guidance

D I S R U P T I O N

TIPS FOR RADICAL CANDOR

Tip 1:

When possible, praise in public, pummel in private.

Tip 2:

Give them an opportunity to defend their position. It might be a matter of

opinions. Make it a conversation, not a critique.

Tip 3:

Take a drink for a natural pause. Don’t quickly rush to react.

Tip 4:

Give guidance, not criticism.

Tip 5:

Don’t make it personal.

and remember…

Sometimes the truth can hurt.

Sometimes the truth can hurt.Bruised egos are better than the alternative — • Stalled projects • Low performers and mediocrity • Resentment that festers

Remember, we’re not here to crush, defeat, or topple.

We’re here to build.

Building the way forward.

THANKYOU