Perfect Hair, Inc.

Quality Project Plan Alina, Catarina, Rachel, Janani, Rizwana

Perfect Hair Shampoo Problem Statement Perfect Hair Shampoo product offering has experienced low sales and low shares.

Proposed Resolution: We need to reformulate our base Perfect Hair Shampoo resulting in multiple product offerings and re-launch our shampoos in more eco-friendly packaging.

Project Goals Goal for the Customer Ensure that the needs and expectations are

met by offering a larger variety of shampoo products

Goal for the Shareholders Increase market shares and make the

product more profitable Goal for the Community Produce an eco-friendly product

Definition of success Introduction of a high-quality, eco-

friendly shampoo product line that caters to the needs and standards of all of our customers and accomplishing 5% increase in sales revenue and 3% increase in vendor contracts.

Assumptions/ConstraintsRisks: Contracts with vendors could fall apart Shortage of resources (manpower) Budget

Limitations Technology (limited high-speed internet

access in remote areas affecting ability to receive online customer feedback)

Budget (additional funds) Time based on Scope

Product Specifications The new perfect hair shampoo line is a

new generation of shampoo designed for many hair types: Straight, curly, colored.

The technology develop by Perfect Hair Shampoo allows the effectiveness of a hair care shampoo without harming nature and healthy.

Team Resources

Sponsor

Company board

Global Marketing ManagerMarketing team

Global Finance Manager

Finance team

Global Operation ManagerOperation team

PM, QM, PM…

Mgm team

Global IT Manager

IT Team

Human Resource Manager

HR Team

Global sales manager

Sales Team

Budget

Budget – Product development

Research

New product development (Trial)

Acquiring New equipment / Resources

Training

BudgetProduct Production

Vendor/Supply man-agement

Recycle programs

Quality Programs ( Qual-ity check, certification

Expense Flow Chart

ApMa

Jun Ju

lAu Se Oc

No De Ja Fe Ma Ap0

100000

200000

300000

400000

500000

600000

Change Management The Project Manager shall be

responsible for managing all change order requests submitted on the project in accordance with the process.

Training requirementsProduction team training will be needed for:

Manufacturing Labeling and distribution Identifying, reporting, and appropriately

resolving issues that arise Assessing quality control/assurance Minimizing production waste

Training requirementsMarketing team training will be needed for:

Product mission, vision and positioning for marketing campaign

Integration of data from website in Data Warehouse

Rewards/Recognition and CPI

Team Recognition

Closure Matrix Supplier Contract

Project Resources

Communication to Stakeholders

Q&A