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Quality of assurance covers activities such as: imple-mentation potential impacts to organization, key project documentation review, ad-hoc project documentation review, project review according the project plan, independent acceptance criteria review, advisory in implementation open questions, etc.

Key user education strategy assessment and iden-tification can significantly reduce risks and achieve greater efficiency of your CRM solution through training requireme-nts specification, detailed training plan design and training responsibility matrix.

Test scenarios assessment and identification helps minimize risks associated with data and process integration of your CRM solution. The test scenario evaluation ensures the efficiency of the solutions testing.

Project management review aim is the as-is project status and open risks. The result is a list of improvement recommendations for the project management in order to maximize project benefits in terms of scope, time and cost.

Risk assessment and mitigation of a CRM solution is essential especially in a large scale projects. Our rich expe-rience from the similar projects can help you understandin detail the project risks, propose their mitigation strategyto make your CRM project a successful one.

Evaluation of the solution design ensures that the CRM solution design meets your business needs. The improvementmeasures are presented as an output in order to bridge thegaps. It is also essential the proposed solution design is inline with the product standards and best practices.

Evaluate, elaborate the state-of-art solution design document (blue-print);

Identify CRM solution risks and present actionable recommendations;

Project management review;

Identification and assessment of test scenarios;

KKey user training strategy assessment and identification;

CRM project quality assurance.

OUR SERVICES

Our experts have best-in class full life-cycle SAP experience since the time of the product introduction to Slovak and Czech markets. They have participated in dozens of complex projects and thereto can offer services of an independent quality assurance for your CRM pCRM project or help in the following areas:

Reduce cost by applying quality standards;

Keep project scope within the required time frame;

Minimize risks associated with upgrades, orga-nizational changes, and solution implementations;

Ensure that projects are in alignment with your overall business scope and strategy.

We can help you:

Take advantage of an independent CRM project Quality Assurance and minimize your cost and risks.

Need to make sure the delivery of your CRM solution is in line with the best-practice and that the project risks are fully under control?

Looking for a state-of-art CRM solution blue print?

WE SECURE QUALITY OF YOUR CRM SOLUTIONS

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