Qualcomm- Case Study presentation, Mumbai August 2012

2. Copyright 2012 Great Place To Work Institute, Inc. All rights reserved 3. Employee LandscapeCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 4. RECOGNIZED AMONG THE: Top 10 Companies to work for in India The Top 100 Companies to work for in America The 25 Best Companies to work for in CanadaCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 5. Qualcomms Design for SuccessIdentifying & Maintaining aManaging the Right Competitive EdgeTalent in Business Building a DNA of Enabling and Engagement NurturingInnovationCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 6. Key Values : Innovate Execute - PartnerCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 7. CEO Speak..Qualcomm was built on a passion for excellence, and a profound respectfor our employees and their contributions to our success. At our core isthe power of ideas and the people behind them.- Dr. Paul E. Jacobs, Chairman & CEO, QualcommCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 8. Qualcomms Design for Success Todays Interns are tomorrows EmployeesIdentifying & New2Q New Employee ExperienceManaging the Right TalentCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 9. Todays Interns are Tomorrows EmployeesCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 10. Integration of New Employees at Qualcomm is a full one-year on boardingprogram that is divided in 3 phasesoooooooCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 11. Integration of New Employees at Qualcomm o o oCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 12. Interns SpeakCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 13. Engaging employees in the first 6 MonthsEmployee Perception 10089 80 70 60Qualcomm 40 Other than Top 50 20 0Qualcomm Other than Top 50Copyright 2012 Great Place To Work Institute, Inc. All rights reserved 14. Qualcomms Design for Success Developing People & Technology Leadership development Programs Attracting &Maintaining a Managing the Competitive RightEdge in BusinessCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 15. Building a Talent Pipeline: a Key Business driver Growth depends upon continuous supply of qualified, ready leadersNew business models call for increased depth, breadth and diversityof leadership and Technical talentIncreased organization complexity drives a need for improvedvisibility to key talent groups/skill setsOpportunities for development drives employee engagement andretentionCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 16. Developing People @ Qualcomm Continuous and structured learning at all levels Leadership Development Programs : Two fold philosophy- Develop globally relevant programs that continue to enhance capabilities and culture - Customize these programs and resources to meet local needs in India. The four Leadership Dimensions : Collaborate: Work across the organization to build inclusive solutions. Lead: Work within Qualcomm to ensure success. Question: Innovate and take risks to push boundaries. Act: Make decisions and execute flawlessly.Copyright 2012 Great Place To Work Institute, Inc. All rights reserved 17. Emerging Leader Program Framework This program takes participants through a dynamic blended learning experience over the span of 12 weeks and includes: A 180-degree assessment (self and manager ratings) Day and a half classroom session Four one- to two-hour virtual meetings One-on-one sessions with their manager Learning partner meetings Online learning components Learning community websiteCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 18. Emerging Leader Program FrameworkCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 19. Qualcomm Management & Leadership Development Track Individual Role ManagerSenior Manager Director & AboveContributor Flagship Programs EmergingManagement Skills LeadershipExec Leadership Program (MSP) Essentials Leader ProgramExcellence New Managers to role Top performing or Individualor QC with 0-3 years Sr. Managers or high potential contributors with experienceManagers that Directors/ Sr. Directors no direct reports have taken MSP Leadership 2011 for Executives Additional Learning Opportunities Leading Technical ProfessionalsExecutive InsightsLeadership 2011 for ManagersLeaders Teaching Leaders Managing Successfully@ QualcommHarvard ManageMentorNinth House Online ContentCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 20. Qualcomms Design for SuccessAttracting & Maintaining aManaging theCompetitiveRight Edge in Business Enabling and NurturingInnovation Q Innovation Tech Association (QiTA) Leadership development Programs Qualcomm Innovation Network (QIN) QIN Venture Fest (QVF) Patent recognition AwardsCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 21. Enabling & Nurturing Innovationtechnology forum meets monthly to : Encourage participation in events such as QVF, QBUZZ,QIN, etc. Scope out opportunities for innovation in work areas Support and Review IDF (Invention Disclosure Form) and other new ideas Act as a bridge between Qualcomm Hyderabad and QIN/Patent TeamCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 22. Enabling & Nurturing Innovation is an annual competition that encourages employee teams to submit their ideas for new products, services or businesses. Solicits 200 business ideas annually. Success stories include Zeebo, the low-cost, wireless-enabled gaming console & Blur, the augmented reality initiative now in development.Indias annual Innovation & Technology event aimed to spur innovation.Copyright 2012 Great Place To Work Institute, Inc. All rights reserved 23. Enabling & Nurturing InnovationPatent Recognition Awards:Each inventor is eligible for a Patent Application Filing Award of upto $1,500 upon filing of an application and a Patent Issuance Award of up to $1,500upon issuance of the patent. An inventor is also awarded a plaque commemorating thepatent issuance.Qualcomm Patent Wall : at the headquarters houses around 1400 patents.Qualcomm India employees filed 203 patents and 86 patents have been granted.Copyright 2012 Great Place To Work Institute, Inc. All rights reserved 24. Qualcomms Design for Success Maintaining a Attracting &Competitive Managing theEdge in RightBusiness Building aEnabling and The Q Life !DNA ofNurturingEngagementInnovationCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 25. Q-Life - Building a DNA of Engagement Qlife Qualcomms work-life effectiveness initiative, is designed tohelp employees manage their busy lives at work, at home and in thecommunity.Q Clubsopportunity to share their personal, educational andrecreational interestsQ CaresCorporate volunteerism program for community learning opportunitiesCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 26. The Qlife Building a DNA of Engagement! EAP - Employee Assistance Program counseling, workshops. Healthy Life Get healthy. Stay health - on-site and on-line fitness and health education programs. Leisure Life Tournaments., Adventure Outings.QHEL, as the title reads, stands for sports and is allabout sporting events coupled with fun.QC Daily NewsIn addition to the QLife website, QC Daily Newspromotes Qlife work/life balance programs on aregular basis.Copyright 2012 Great Place To Work Institute, Inc. All rights reserved 27. Achievements & Key Messages A highly engaged and motivated workforce Sustained Leadership position in business Annualized attrition down to 5.3% in FY12 from 9.8 % in FY11 Be Flexible, Open & Transparent Embrace change with a continued focus on building organization capabilityCopyright 2012 Great Place To Work Institute, Inc. All rights reserved 28. Global Headquarters India Office Join the conversationCopyright 2012 Great Place To Work Institute, Inc. All rights reservedgreatplacetowork.in