33
LEAN CHANGE Innovative Practices for Organizational Change @jasonlittle

Public Sector Transformation with Lean Change Management

Embed Size (px)

DESCRIPTION

Lean Change Management helps organizations make sense of how best to implement change by showing them how to use many innovative, feedback-driven practices

Citation preview

Page 1: Public Sector Transformation with Lean Change Management

LEAN CHANGEInnovative Practices for Organizational Change

@jasonlittle

Page 2: Public Sector Transformation with Lean Change Management

EXTINCTION: 2027The clock is ticking for 75% of the S&P 500

Page 3: Public Sector Transformation with Lean Change Management

ORGANIZATION 1.0The Organization as a Machine Metaphor

http://www.brainstuck.com/wp-content/uploads/2009/03/corporate-hierarchy-hi-res.jpg

Page 4: Public Sector Transformation with Lean Change Management

ORGANIZATION 3.0Emergence of Social, Knowledge-based Companies

http://www.brainstuck.com/wp-content/uploads/2009/03/corporate-hierarchy-hi-res.jpg

Page 5: Public Sector Transformation with Lean Change Management

AGILE

Page 6: Public Sector Transformation with Lean Change Management

AGILE

Page 7: Public Sector Transformation with Lean Change Management

WHOOPS.

70%

Page 8: Public Sector Transformation with Lean Change Management

STRUCTURE

Page 9: Public Sector Transformation with Lean Change Management

HUMANS

Page 10: Public Sector Transformation with Lean Change Management

UN-CERTAINTY

easy to plan

hard to plan

Page 11: Public Sector Transformation with Lean Change Management

LEAN STARTUPAvoiding a $1.5M Failure

Page 12: Public Sector Transformation with Lean Change Management

LEAN STARTUP

insights

Page 13: Public Sector Transformation with Lean Change Management

LEAN STARTUP

insights

options & MVCs

Page 14: Public Sector Transformation with Lean Change Management

LEAN STARTUP

insights

options & MVCresponse

Page 15: Public Sector Transformation with Lean Change Management

LEAN CHANGE

Page 16: Public Sector Transformation with Lean Change Management

MOJITO METHOD

www.management30.com

Page 17: Public Sector Transformation with Lean Change Management

SHAKEN, NOT STIRRED

Behaviour & Neuroscience

Agile Community

Change Management & Org Dev

Page 18: Public Sector Transformation with Lean Change Management

MOVING THE SLIDER

plan-driven feedback-driven

Page 19: Public Sector Transformation with Lean Change Management

INSIGHTS?where should I start?

Page 20: Public Sector Transformation with Lean Change Management

OPTIONSsurvey? department meetings? mass email? lean coffee?

Page 21: Public Sector Transformation with Lean Change Management

MINIMUM VIABLE CHANGElean coffee

Page 22: Public Sector Transformation with Lean Change Management

LEAN COFFEE

Page 23: Public Sector Transformation with Lean Change Management

MAKE A SIGNI want to see who shows up, which departments they are from and what questions they ask so I can narrow my focus

Page 24: Public Sector Transformation with Lean Change Management

PUT THE SIGN UPask for forgiveness

Page 25: Public Sector Transformation with Lean Change Management

THE PONY METHODlook for innovators, not laggards

Page 26: Public Sector Transformation with Lean Change Management

THE OUTCOMEmostly BA’s, a couple developers and someone from the PMO

Page 27: Public Sector Transformation with Lean Change Management

LEAN COFFEE LED TO

• Connection with HR and Learning/Performance

• PMO -> shift to quarterly budgeting

• Multiple community of practices

• Book study groups

Page 28: Public Sector Transformation with Lean Change Management

GATHER INSIGHTSculture hacking in the public sector

Page 29: Public Sector Transformation with Lean Change Management

DECIDE ON OPTIONSforget budget, “cost” = time and productivity drop

Page 30: Public Sector Transformation with Lean Change Management

LIGHTER-WEIGHT PLANSMr. Kotter Marries Mrs. Business Model Canvas

Page 31: Public Sector Transformation with Lean Change Management

what’s the urgency? !

From who’s perspective?

Where do we want to go? True North

How will we communicate? Who is affected?

What commitment do we need from the people affected?

What benefit do we think we’ll get?

Page 32: Public Sector Transformation with Lean Change Management

SURVIVAL IS OPTIONALW. Edwards Deming

Page 33: Public Sector Transformation with Lean Change Management

LEAN CHANGEInnovative Practices for Organizational Change!

!Jason Little

Agile and Organizational Change Coach !

@jasonlittle !

www.leanpub.com/leanchange code: publicsector