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CLO Summit Output
Tier 3 – Profile Selection
The Problem : Gap in Need Assessment
Lack of understanding of our customer needs.
Inaccurate Profile Selection for our
Customers
Customer Dissatisfaction
leading to Clients dropping out
Process : Better Profile Selection
By asking our customers the right questions in the JQ (Job Role, Skills required ) we will be able to provide better job profiles and re-raise them in the future
Understanding the needs of our customers help us match their requirements faster and meet their expectations
Understanding the future talent needs of our customer we can improve re-raising
Results:1. Matching Faster 2. Match More3. No client drop-outs4. Satisfied Customers
Using the New Global Talent Profile during Sales Meetings and Re-Raising Meetings will help us select Accurate Profiles for our Customers and
meet their Talent Expectations.
Profile Selection
Challenges with current JQ Solution
JQ has Unclear Job Roles Introduction of Minor and Major Job Roles and Goals for the internship will help Interns prepare for the internship and
result in clear expectation setting.
The length of the Job Questionnaire / Profile Selection
Tool
The new JQ is only 4 pages long including cover page and the contract.
JQ Unaligned to Sub-Products Customers see skills and backgrounds specific to different sub products
JQ Unaligned to Demand and Supply
Entities can customize JQ according to global supply and partnerships for specific Sub-Products
JQ Limited to current HR Needs Asks about customers’ long-term HR needs / Recruitment patterns to help Re-Raising in the future
The all new Job Questionnaire\o/
The Solution : New Job Questionnaire
1. Use the New Job Questionnaire at all your Sales and Re-Raising Meetings.
2. Customize the JQ according to Demand and Supply and Sub-Products your entity works with.
3. Follow the JQ guideline ( A guideline document that describes the flow of a JQ Meeting) document to know how to fill and follow-up on the same effectively.
Link for the Global Talent Profile Guideline Document :-
http://www.myaiesec.net/content/viewfile.do?contentid=10284569
Things to keep in mind while filling the JQ
Introduction Make sure to follow-up on the company’s Mission, Vision and Values.
Explain AIESEC’s Mission and Vision to the company and the Why of GIP?
Position Info Be as specific as possible and make sure the organization answers the purpose of the internship.
Make sure to define the Key Deliverables of the intern and translate the same in selecting intern profiles
Sub-Product Information
Edit the JQ based on the sub-product / Field of work the customer chooses.
Align the skills , backgrounds and supply according to the same.
Future with AIESEC
Inquire about Customer’s future needs and projects that could require Global Talent