2 1 5 P P I E D M O N T AV E N U E N E , AT L A N TA , G E O R G I A 3 0 3 0 89 0 1 - 3 2 6 - 0 8 4 3 J O S I A H O W E N S 1 @ G M A I L . C O M

J O S I A H O W E N SEDUCATION

Georgia State University August 2013 - PresentAtlanta, GeorgiaPursuing B.S. Degree in Marketing

PROFESSIONAL EXPERIENCEFront Desk Night Auditor/Security September 2015- PresentLandmark Condominiums, Atlanta, GA

Responsible for the front desk operation during the overnight shift. Primary Conduct security walks Provide outstanding customer service to tenants and condo owners.

Student Assistant August 2014-May 2015Georgia State University Housing, Atlanta, GA

Facilitate the Guest Check-in Responsible for maintaining secure living environment for residents Report incidents and violation of campus policies Interact with residents in person and resolve over the phone issues Enforce Code of Conduct and Living Standards set forth by Georgia State University

Customer Service/Front End Supervisor September 2011-August 2015Kroger, Lakeland, TN

Provide excellent customer service by ensuring each customer is personally greeted upon entering store

Responsible for closing duties including reconciling drawers and securing store Manage cashiers during shifts including scheduling breaks, assisting with customer

service issues, and resolving transaction errors

COMPUTER SKILLS

Proficient in Microsoft Office applications including Word, Excel, Power Point, and Publisher

Proficient in Veribalance and Bookkeeping Software Basic computer troubleshooting