Upload
curiousrubik
View
134
Download
1
Tags:
Embed Size (px)
DESCRIPTION
NetSuite SuiteCommerce Customer Customer CaseStudy
Citation preview
www.curiousrubik.com
Office:+1 646 459 2754
OneWorld Customers
© NetSuite 2010 2
Overview– Provider of TV broadcast
services
– Based in Quezon City, Philippines and Redwood City, CA
– Replaced custom CRM and ERP system
– Chose NetSuite ERP, CRM, and inventory over Microsoft Great Plains
ChallengesCostly IT maintenance for patchwork of software applications across multiple operating regions
Lacked worldwide visibility into sales effectiveness and inventory levels
Adding new customers, products, promotions, and locations required IT support and resulted in delays
NetSuite BenefitsFlexible, efficient two-tier ERP model with integrated reporting into parent company's SAP instance
Self-service capabilities eliminated dependence on IT
Flexible and reliable CRM, inventory tracking, and accounting across multiple operating regions
ABS-CBN Streamlined Business Using NetSuite Two-Tier ERP model
NetSuite provides the functionality and flexibility we needed, and a single version of the truth, with a reduced initial cost outlay.“ ”
Overview‒ Supplier of specialist
electronic, photonic & imaging products and services
‒ Based in Wokingham Berks, Great Britain
‒ Customer since 2005
‒ Replaced Lotus Notes, Vecta
‒ Using OneWorld, ERP, CRM, Sandbox Environment
Challenges
Business growth hindered by fragmented sales software
Sales teams couldn't access customer information in databases of other operations
Manual lead processing hindered performance
NetSuite Benefits
A single view of sales & customer information across 14 operations
Overall sales team efficiency has increased significantly
Automated processing of website speeds integration with sales pipeline
ACAL Plc Consolidates 14 European Sales Operations with OneWorld
With NetSuite we all work on one system, and that means we can work together as a single team ”“
Overview‒ Business enterprise software
company
‒ Founded in 2002
‒ 225+ employees
‒ Based in Sydney, Australia
‒ Replaced MYOB and spreadsheets
‒ NetSuite OneWorld and Financial Planning
Challenges
Couldn’t handle rapid growth with existing software
Needed to consolidate across subsidiaries, while managing 15,000+ customers
Manual currency conversions increased risk of error
NetSuite OneWorld Benefits
Real-time consolidation across 7 subsidiaries based on sales into 138 countries
Automated multi-currency management
Leveraging integrated budgeting and planning
NetSuite OneWorld Helps Enable 200% Growth at Atlassian Software
No one at Atlassian has to maintain NetSuite... and it has allowed us to build a stable and reliable financial platform to support the company
through its dramatic growth.“
”
Overview– Online shopping club
– Based in Montreal, Canada
– Replaced QuickBooks and in-house software
– Chose NetSuite OneWorld
ChallengesDisparate systems provided no visibility into profit and cost across global operations
Inventory turnover created significant inventory management challenges
Avoid additional hiring for IT operations and system administration
NetSuite Benefits1,100% growth in sales
8x FTE growth in 12 months
Eliminated order processing delays
Seamless multi-location inventory management
Streamlined process for adding hundreds of new products daily
Beyond The Rack Serves 4 Million Customers with NetSuite OneWorld
Using NetSuite rather than a traditional in-house solution allows us to reduce upfront investment and keep our money focused on growing the business. “ ”
Overview‒ Provides environment-
friendly solutions and materials to companies
‒ Based in Sydney, Australia
‒ NetSuite OneWorld
‒ Chose NetSuite over Sage CRM, MYOB and other applications
ChallengesRapid growth strained existing small business systems
Time consuming deals with multiple third party warehouses and costly manual processes
Poor visibility of third party suppliers made it difficult to track customer orders or resolve dispatch problems
IT systems were inadequate to support eCommerce plans and international growth
NetSuite OneWorld BenefitsSupported 172% growth to a $11.2 million turnover and doubling in daily orders, without adding staff
Saving approximately $200,000 per year in staff time by replacing manual processes with automated tools
100% faster response times in resolving distribution problems
NetSuite Supports Packaging Company's 176% Growth Without Adding New Staff
To grow 176% in 12 months with no slowdown as we did, we needed it (NetSuite), just as we'll need it to grow to 500 or 1000 invoices per day in the future.“ ”
Overview‒ Provider of novelties and
gifts
‒ Based in the London, UK
‒ Customer since 2007
‒ NetSuite OneWorld
‒ Replaced QuickBooks
‒ Chose NetSuite OneWorld over SAP and Exchequer
Challenges
Managing growth across 3 continents
Managing multi-location inventory and supply chain
Needed financial consolidation for vendor and products
NetSuite OneWorld Benefits
Saved £50,000+ over on premise software and servers
Grew from £1.2 to £2.8M since switching to NetSuite
Multi-currency capabilities facilitate financial consolidations
BLUW Saves £50,000 Over On-Premise IT
We operate on three continents and our business is undergoing enormous growth. It would be impossible to predict future systems and infrastructure requirements for our business. With NetSuite OneWorld, we don't have to.”
“
Overview‒ Provider of robots and
robotic solutions manufacturer
‒ Based in Pittsburg, PA
‒ Uses NetSuite OneWorld
‒ Replaced QuickBooks, spreadsheets
ChallengesRequired substantial savings to fund plans of a global production network by putting audible financial controls
Financials had to support two subsidiaries and sales teams to more than a dozen countries
Needed to automate purchasing and production planning yet keep costs low
NetSuite OneWorld BenefitsSaving $150,000 yearly over the cost of comparable on-premise system
Company has grown five-fold in past year without adding any IT staff as well as saving man-hours
Attracted new investment
NetSuite Helps Consumer Robotics Startup Save $150K Yearly and Manage Global High Tech Manufacturing
We started with 5 seats of NetSuite, and a year later we have 25 seats. And the best part is that we pay as we go, and the future is unlimited, both for ourselves and for NetSuite.”“
Overview‒ Sales effectiveness
software and services
‒ Customer since 2011
‒ Based in Pleasanton, CA
‒ Switched from nearly 14 disparate applications, including MS Dynamics GP, Marketo and Neocase
‒ Using OneWorld, OpenAir PSA, CRM
Challenges
Patchwork of nearly 14 disparate applications
Business performance and visibility was hindered by lack of real-time actionable data
Merger & acquisition impaired by lack of standardized process in on-boarding new business entities
NetSuite Benefits
Real-time management & global financial consolidation of 7 subsidiaries
Multi-currency transactions in nearly 140 countries
Real-time business metrics with drill-down into customer, financial and opportunity detail
OpenAir PSA streamlines project management and resource utilization for 100+ consultants & integrators
CallidusCloud Upgrades Its Global Business Operations to NetSuite
For the first time, we have a complete 360-degree view of our customers and our business. NetSuite is our system of record and it's fantastic.“ ”
Overview‒ Dental implant care
provider
‒ Based in Greenwood Village, CO
‒ Customer since 2010
‒ Switched from Microsoft Dynamics GP
‒ Using OneWorld
Challenges
Complex subsidiary structure of over 120 entities
Poor multi-subsidiary support requiring more than 90 charts of accounts
92 separate instances of Microsoft Dynamics GP made growth for ClearChoice Management not feasible.
NetSuite Benefits
Consolidated 92 separate instances of Microsoft Dynamics GP on OneWorld
Multi-subsidiary OneWorld solution implemented in just three months
Reduced financial closing time by 80%
ClearChoice Management Consolidates Over 120 Subsidiaries on NetSuite OneWorld
NetSuite OneWorld gives us the power we need to run our large and growing business, increase our labor efficiencies, and simplify our processes.”“
Overview‒ Interconnection and
Colocation solutions, Telecom
‒ Based in Denver, CO
‒ Customer since 2011
‒ 100+ Users
‒ Switched from disparate small-business applications
‒ Using OneWorld
Challenges
Move all information into one single database
Provide staff with remote access to the system
A solution requiring little on-going on-site maintenance or management
NetSuite Benefits
Integrated all data into one database, and the company’s information secured by automatic back up
Enabled remote, real-time access into the system for all staff
Requires minimal on-site IT infrastructure and management
Cologix Streamlines Business with Netsuite
NetSuite's SuiteCloud solution, from CRM to ERP and the custom developed Network Inventory Management system, affords us a single version of the truth
and a 360 degree view of our entire business”“
Overview‒ Talent Management
Software
‒ Customer since 2009
‒ Based in Santa Monica, CA
‒ Switched from QuickBooks & home-grown application
‒ Using OneWorld & OpenAir
Challenges
Limited business software to support international launch
Complex customer contracts & revenue recognition requirements slowed financial reporting & hindered growth
Customer-focused marketing & promotions are hindered by lack of customer analysis tools
NetSuite Benefits
Double-digit growth without adding IT staff for finance
Automating billing processes & multi-currency conversions helped reduce staff time spent by 60%
7 different currencies automatically converted & consolidated into U.S. dollars with OneWorld
Talent Management Firm Streamline Financials for Continued Growth After IPO
NetSuite's financial reporting, compliance workflows, and other functions helped us save months of staff time during our IPO process, and they continue to help us
save time and money in our day-to-day financial and compliance reporting.“
”
Overview‒ Business back office
outsourcing for charter schools
‒ Based in Emeryville, CA
‒ Customer since 2007
‒ Using OneWorld
Challenges
Maintain double-digit growth rate
Tightening budgets and growing compliance demands
Wanted solution that would scale to handle dozens of charter schools
NetSuite Benefits
Deliver greater functionality to school-clients at less than 50% of the cost of outsourced IT service
Real-time reporting capabilities tracking complex, constantly changing charter school compliance rulings
NetSuite economies of scale let EdTec offer 30 schools knowledgebase with more than 600 tutorials on a multitude of subjects
NetSuite Helps Charter School Services Provider Cut Client IT Costs in Half
With a single instance of NetSuite, we're running 30 schools as if they were business subsidiaries.”“
Overview‒ Manufacturer of
gastroenterology devices
‒ Founded in 2008
‒ 90 employees
‒ Based in Alpharetta, GA
‒ Replaced Quickbooks
‒ NetSuite ERP, CRM, Advanced Inventory and eCommerce
Challenges
Inadequate functionality to handle growth
Zero inventory and manufacturing controls
Complex supply chain: China, Korea, EU, USA
NetSuite Benefits
Fully implemented in two months
NetSuite webstore delivers 15% of revenue
Configured Case Management for FDA compliance
Reduced 4 FTE IT staff and $8K per user license vs. on-premise solution
300% Annual Growth and FDA Compliance with NetSuite
NetSuite is the only Cloud based solution that was built from the ground up. Salesforce.com, Great Plains and SAP BBD are all patch-up solutions.“ ”
Overview– Provider of clean energy
– Based in Melbourne, Australia
– Chose NetSuite OneWorld over Microsoft Dynamics
– Replaced MYOB and SugarCRM
ChallengesWanted to leverage the growing clean-energy market
Fragmented software applications
Customer questions on complex configuration or installation issues often required hour-long phone calls
NetSuite BenefitsSaved $200,000 over buying on-premise software and servers, and is now doubling revenues yearly
Average order-to-cash time has decreased by 33%
Website price updates now happen instantaneously
Customer self-service enables sales to come in daily without requiring any employee contact, while reducing hour long service calls to 20 minutes.
Energy Matters Slashes Order to Cash 33% Using NetSuite OneWorld
NetSuite has enabled us to grow at a rate faster than we expected, from 20 people to more than 100 in just a few years. “ ”
Overview– Full-service marketing
agency (clients include Nationwide Insurance, Coca-Cola, Chick-fil-A, UPS & Cisco Systems)
– Based in Columbus, OH
– Switched from Salesforce.com, Harris Enterprise Agency Suite (EAS), Atlassian JIRA
– Using OpenAir, PSA, OneWorld, Advanced Billing, Revenue Recognition, SFA
ChallengesManaging & reconciling information across standalone project management, SFA, billing, financials, time & expense reporting, and related systems
Standardization and centralization of three separate agencies on a single system
Problematic use of Citrix VPN to access certain data cause delays and impact productivity
NetSuite BenefitsProductivity and decision-making improved with 6x faster access to information and report generation
Reconciliation of financials and project services data in a single integrated system
Anywhere, anytime web access promotes collaboration across distributed office environments
Digital and Social Marketing Agency Gets Disruptively Creative with NetSuite
NetSuite is the ideal solution to standardize our various processes and enables outstanding visibility and execution across the business.“ ”
Overview‒ Library solutions provider
‒ Founded in 1998
‒ Based in Duluth, GA
‒ Replaced Sage SalesLogix, Goldmine, ACT!, Mas90, DynaLink
‒ NetSuite OneWorld
ChallengesTrying to grow a complex business selling specialized hardware and software to libraries and colleges, but had trouble keeping up with orders
Manual processes slowed responses to price changes resulting to inaccuracies
Non-integrated solutions made it difficult for management to assess business performance
NetSuite OneWorld BenefitsSaves more than $100,000 yearly
Reduced time for processing estimates and orders by 75%
Improved customer relationship
40% reduction of customer-reseller administration
NetSuite Helps Education Systems Distributor Save $100,000 Yearly While Maintaining High Growth
NetSuite has given us an out-of-the-box product that lets us aggregate all data on a single platform, which gives us the flexibility to customize it pretty much any way we want.“ ”
Overview‒ Cosmetics Packaging and
Design
‒ Based in the Netherlands
‒ Customer since 2005
‒ Replaced Microsoft Word and Excel
‒ Uses OneWorld, Advanced Inventory, Site Builder, ERP, CRM SFA
Challenges
Company growth supported by an easy-to-install IT system with worldwide access & corporate transparency
Managing network operating in 25+ countries, multiple currencies & languages, with subsidiary relationships
Expertise to maintain & update website. Replace inefficient manual data entry in Word & Excel
NetSuite Benefits
Accurate account of operations: sales coordination, supplier control, consolidated accounting & reporting, quality control, delivery and payment
Successful management of international currencies and time zones
50% year-on-year growth
Fasten Grows 50% Year-on-Year Thanks to Cloud-Based Software Suite
We've evaluated the competition and came to the conclusion that NetSuite is leagues ahead in terms of functionality, ease of use and price.”“
Overview‒ Fresh produce provider
‒ Based in Sydney, Australia
‒ NetSuite OneWorld
‒ Replaced DOS-based financial system and MS Excel spreadsheets
ChallengesPrevious systems provided limited visibility and financial information had to be retrieved from multiple sources
High level of manual processing
Inefficient paper-based inventory
Time-consuming work processes
NetSuite OneWorld BenefitsNow, with the ability to manage higher stock volumes resulting to significant growth and major expansion in the past 3 years
Saving man-hours with complete, real-time visibility of warehouse inventory and improved on-time delivery of goods
With NetSuite’s cloud-based system, FPG has opened several new sites without delays
Australia's Largest Fresh Produce Provider Gains Significant Market Advantage with NetSuite OneWorld
NetSuite has paid for itself many times over by giving Fresh Produce Group significant market advantage. Cost, ease of use and simple customisation make it the
best ERP choice for us right now.“
”
Overview‒ Swim wear and
swimming gear distributor
‒ Based in the United States (HQ) and Bulgaria
‒ NetSuite OneWorld
‒ Replaced Sage Acpacc
ChallengesNon-integrated software made it difficult for Finis to take advantage of the growth opportunities
Limited visibility to available inventory prevented sales reps to make on-site/pool-side sale
Company growth plans prevented by poor business solution infrastructure
NetSuite OneWorld BenefitsNow saving $20,000 yearly over cost and $140,000 in FTE salaries due to increased efficiencies
Growth rate from 20% and up while warehouse efficiency increased by 20%
OneWorld’s multi-currency and multi-tariff functions helped produce financial reports for its Bulgarian subsidiary
NetSuite OneWorld Helps Swimwear Innovator Lap Larger Competitors to Accelerate Growth
With NetSuite, our sales reps can track inventory in real time and make instant sales at pool-side or during customer store visits—something that many of our
competitors are not able to do.“
”
ChallengesInefficient, error-prone manual processes with spreadsheets incapable of supporting their growth plans
Delays and errors from lack of integration between web storefront and back-office operations
Limited visibility into inventory, sales and B2B customers made business planning and growth difficult
NetSuite BenefitsVisibility and automation across finance, order and inventory management, CRM and purchasing
Capture transactional data from 30+ retail locations worldwide and B2B/B2C sales over its web storefront
Saves 100hrs/week by consolidating multiple recipients from a single corporate gift order into a single line
Garrett Popcorn Shops Heats Up Its Business Growth with NetSuite
With NetSuite, multiple lines of business are integrated into a single platform and that provides visibility for management, finance and our inventory team.“ ”
Overview– Food and hospitality
(gourmet popcorn)
– Based in Chicago, IL
– Customer since 2006
– Switched from Spreadsheets
– Using NetSuite Financials, OneWorld, CRM, Inventory Management, Order Management, Purchasing
Overview– Provider of online
publishing services
– 30 million readers per month
– Based in New York, NY
– Replaced QuickBooks and Excel with NetSuite OneWorld
ChallengesOperational inefficiencies hindered growth
Difficulty optimizing complex, multi-dimensional advertising contracts using QuickBooks
Lack of consolidated financial information
Inefficient revenue recognition and limited business visibility
NetSuite BenefitsDeployed NetSuite OneWorld in 60 days
Integrated accounts payable and receivable processes cut bookkeeping costs by 20%
Role based dashboards give up-to-the minute views of order performance, receivables and expenses
NetSuite OneWorld Reduced Gawker Media’s Bookkeeping Costs by 20%
Our processes are integrated and automatic, and our analysis is based on dependable, up-to-the-minute information. “ ”
Overview– Aircraft operating leasing
business
– Based in Sydney, Australia
– Customer since 2007
– Switched from outsourcing, manual systems
– Using OneWorld
ChallengesOutsourced accounting couldn’t keep up with their growth
Complexity of accounting for airplane rentals, debt schedules with global currencies and tax laws
NetSuite BenefitsGrown from 11 to 48 rental aircraft
Greatly accelerated monthly period-end close to 10 business days
Web-based cloud computing architecture eliminates need for investing in on-premise resources and staff
Aviation Rental Company Adds 37 Aircraft After Moving to NetSuite
We have transactions in Euros, British pounds, and Australian dollars and NetSuite copes with the re-translation of these back into our
functional currency of US dollars.“
”
Overview‒ Provider of transportation
technology
‒ Based in St. Paul, MN
‒ Customer since 2008
‒ NetSuite OneWorld
‒ Switched from SAP
‒ Running NetSuite in 2 months
‒ Deployed NetSuite across inventory, ERP, and CRM
Challenges
Needed scalable ERP system after 3M spinoff
Unable to perform financial or sales analysis
Growth limited by lack of visibility into new sales opportunities
NetSuite OneWorld Benefits
NetSuite provides a scalable, cost effective ERP system that allows GTT to continue rapid growth
Even with 3 subsidiaries, GTT gets detailed, weekly financial and sales reports
Dashboards provide instant inventory, backlog and pipeline visibility
GTT Running on NetSuite OneWorld with 2,000+ Customers in Just 60 Days
In 60 days we had a complete, scalable ERP infrastructure, thanks to NetSuite, and we're now growing at a good pace.”“
Overview‒ Activity image capture
coompany
‒ Based in San Mateo, CA
‒ Switched from Quickbooks, Salesforce.com, SaaS-based eCommerce platform
‒ Running NetSuite OneWorld
ChallengesCombination of outsourcing and fragmented in-house business software prevented GoPro from taking full advantage of a fast-growing market opportunity
Inability of business software to handle multiple sales/distribution channels had slowed order processing
Lack of integration between accounting and customer records caused delays in tracking receivables
NetSuite OneWorld BenefitsGrown revenue by 300% year-over-year
The company is saving approx. $360,000 yearly
Faster workflow, increased productivity and saved man-hours
NetSuite Helps Manufacturer Grow 300% While Expanding Market and Attracting Strategic Investors
Not only does NetSuite support our business growth, but it also benefits our investor and strategic partner relations, with its support for financial transparency, information
accuracy, and regulatory compliance. ”“
ChallengesFlexibility to adapt to new demands of omni-channel shoppers and optimize its global supply chain
Cost and difficulty in maintaining dozens of point-to-point integrations that couldn’t support business transparency
High costs for IT resources and delays from mainframe applications and 60-server data center
NetSuite BenefitsAccelerated business transformation from mail-order catalog company to multi-channel retailer
Visibility into salesorders across channels, inventory and customer information
Fulfil orders with same-day shipping compared to once-a-day batch processing
Hanover Direct Transforms Its Business to Modern Multi-Channel Retailer
NetSuite enables us to literally guide the business in real time.“ ”
Overview– Has a portfolio of home
fashions, apparel and gift brands
– Based in New Jersey
– Customer since 2011
– Switched from Infor/Lawson ERP for financials, legacy mainframe ERP for inventory and order management, homegrown legacy CRM
– Using OneWorld, NetSuite Manufacturing, Financials, Inventory Management, Order Management, CRM
Overview‒ Supplier of metalworking
machinery and lifecycle services to manufacturers
‒ Based in Melbourne, Australia
‒ Replaced Sage Pastel Evolution, SalesLogix, ServiceCEO, Vertical Solutions, Briefcase, Crystal Reports, Excel
‒ Using OneWorld, Inventory Management, Order Management, CRM, SuiteCommerce
Challenges
Patchwork of more than a half-dozen on-premise applications made managing the business difficult
Delays in reporting and business execution, and loss of productivity with double data-entry
Continued struggle with a third party service application
NetSuite OneWorld Benefits
Access to rich reporting with summary-to-detail drill-down on a departmental, regional & line of business basis
Single customer view with process workflow, billing automation, visual scheduling, project costing and support for smartphones and tablets
Mobile billing capabilities with electronic signature capture enables 85% of invoicing to be done in the field
Eliminate 'Data Management Nightmare' to Engineer Business Innovation
NetSuite has really helped us to increase the utilization and efficiency of our engineers as they now have the ability to know where all resources
are at any given time, and who has capacity for further work. ”“
Overview– Provider of security
services
– Founded in 1999
– Based in Beijing, China
– Serving 11 cities in Asia
– NetSuite OneWorld replaced QuickBooks and Excel
ChallengesGlobal operations across China, India and SE Asia needed sophisticated enterprise wide solution
On-premise system had no CRM capabilities, poor data flow and reporting resulting in human error
Previous solutions offered minimal marketing opportunities
NetSuite OneWorld BenefitsNetSuite provides easy, fast, and accurate tailoring of local tax and VAT rates in each operating region
Sales Proposal process cut by 50%
Expanded limited accounting staff into full international financial group using OneWorld
Integrated marketing campaign, and improved customer analysis
NetSuite Cloud Improved ICD’s Sales Efficiency 50%
Going through SOX compliance with NetSuite has been easy, inexpensive, and fast. “ ”
Overview‒ Agriculture (sugar
production at five mills in Mexico)
‒ Based in Monterrey, Mexico
‒ Customer since 2008
‒ Switched from Custom-built legacy applications, Aspel, CONTPAQ, Microsoft SQL Server, Microsoft Access and Excel
‒ Using OneWorld
‒ Partnered with Netsoft
Challenges
No standardization across processes & information
Lacked visibility into inventory management and other core processes, forcing guesswork decisions
Time consuming data re-entry
NetSuite Benefits
Automated sales orders, procurement, multi-location inventory management, order management & fulfilment, and customer management in 1 integrated solution
Real-time visibility into sugar stock across all five mills
Management control over subsidiary sugars mills and multi-currency transactions in Mexican pesos, U.S. dollar & Euros with OneWorld
Ingenios Santos Realizes Sweet Business Success with NetSuite
NetSuite has given us a world-class solution with minimal initial investment . . . A cloud solution has many advantages over an on-premise solution,
and there is not a better solution in the cloud than NetSuite.”“
Overview– Provider of IT services
– Based in London, UK
– NetSuite OneWorld
– Replaced Salesforce.com, Maximiser, Goldmine, Sage
ChallengesMultiple business units couldn't share sales and other data, hindering company growth
Manual invoicing was slow, error-prone
Inability to track sales leads
NetSuite Benefits60 users across UK; 100 employee users in California access NetSuite easily via browsers and dashboards
Company sales have increased by 100%
Company is saving 33% of administrative time over previous system
Better visibility into customer data
Innovise Grows Sales by 100% With NetSuite OneWorld
Using OneWorld stopped duplication of effort and improved financial accuracy by eliminating the errors inherent with manual processing. “ ”
Overview‒ Designs, manufactures
and markets clear dental aligners
‒ Based in Sydney, Australia
‒ Customer since 2009
‒ Switched from Intuit Quickbooks
‒ Using OneWorld
Challenges
Limited accounting software for a complex volume discount structure
Software limitations hindered global market progress
Handling multiple subsidiaries with multi-currency conversions
NetSuite Benefits
Multi-currency and multi-subsidiary support produce consolidated financial statements in 4 seconds, from 5 hours previously
Automation has cut weekly invoicing time from 30 hours to 8 hours
30% growth in three years, while only adding one employee for finance
NetSuite helps Invisalign Australia automate processes and is Saving About $250K Yearly
Without NetSuite, we wouldn't be able to grow at this pace.”“
Overview‒ Manufacturer of RFIDs
‒ Based in Burlington, Ontario
‒ NetSuite replaced QuickBooks, Sage Pastel, in-house applications
‒ Deployed NetSuite OneWorld
ChallengesNeeded to streamline logistics and administration costs to succeed with corporate re-structuring
Encumbered by numerous market initiatives and disparate IT applications in headquarters and remote subsidiaries
Delayed workflow and financial analysis
Lack of accurate production forecasting
NetSuite OneWorld BenefitsIPICO trimmed in excess of $300k in annual admin costs
Accurate production planning has helped reduce shipping costs by 5 to10% and better inventory forecasting helped reduce purchasing cost by 10%
Multi-subsidiary closing reduced from 30 to 5 days
Global Manufacturer Restructures, Streamlines And Thrives with NetSuite OneWorld
We had a logistics nightmare, and our disconnected business software wasn't helping. NetSuite now links our logistics planning with financials, and lets us access all our
business information from anywhere in the world. ”“
Overview‒ Grocery (produce
displays of fruits and vegetables)
‒ Based in Mexico City, Mexico
‒ NetSuite OneWorld
‒ Replaced SAP, Microsoft Dynamics GP, and Salesforce.com
ChallengesImpaired business efficiency and growth potential due to patchwork of disparate applications
Lack of integration between previous website and back-office systems required time-consuming manual updates to inventory, prices, and products
Struggled with high IT overhead and on-premise systems
NetSuite OneWorld BenefitsFast-growing manufacturer of grocery store produce displays with 28% annual revenue growth in sales to new customers
Enjoys multilingual, multi-location, and multi-currency capabilities
Accurate, real-time inventory data on website grows business
JM Villegas Expands Its Global Sales and Business Operations with NetSuite
With NetSuite, we have more time to dedicate to growing our business instead of creating or developing new code. Having ERP, CRM and ecommerce in a single system
with access from anywhere has improved every aspect of operations.“
”
Overview– Manila-based fast food
company
– $800m revenue
– 32,000 employees
– 1,800 stores
– Strategic emphasis on rapid global expansion
– Oracle Financials at corporate
Challenges
Robust growth potential threatened by fragmented, unreliable financial information
Aggressive expansion goals made consolidated financials essential
Too lengthy and costly to deploy Oracle worldwide
NetSuite OneWorld Benefits
Completed rollout to 10 stores in Vietnam took two months
265 stores subsequently rolled out in China
Automating reporting, and enforce governance
Real-time visibility across territories
Standardizing ERP at a Fraction of the Time and Cost of Oracle
NetSuite OneWorld gives us a way to deliver a standard platform across the organization in a timeframe and at a cost that supports our continued growth
and development.“
”
Overview– Global education
company
– Based in Singapore
– $2B+ annual revenue
– 40,000 employees
– 3,700 locations worldwide
– NetSuite OneWorld and SuiteCloud customization
– Replaced on premise ERP system
ChallengesNeeded a solution that could be rapidly deployed and scaled to existing and new subsidiaries
The cost of implementing an on-premise ERP solution for subsidiaries and new acquisitions would be cost prohibitive
Needed flexibility and transparency into ERP, financial management, reporting and analysis in the company's subsidiaries
NetSuite BenefitsFour month rollout to 6 subsidiaries
Reduced ongoing systems costs by 70%
Real-time consolidated view of performance across subsidiaries
Knowledge Universe Gained Agility and Reduced Costs With NetSuite OneWorld
We chose NetSuite OneWorld for its multi-entity consolidation functionality combined with the capability to tailor the system to meet the unique business
requirements of each individual subsidiary. “
”
Overview‒ Develop, market and
distribute a variety of consumer products
‒ Based in Greenwood Village, CO
‒ Customer since 2009
‒ Replaced QuickBooks, manual processes
‒ Using OneWorld, Advanced Financials, ERP, CRM SFA
Challenges
Sudden, rapid growth for newly released product
Slow, unreliable IT resources
Upgrade manual order processing, inventory management, and other processes
NetSuite Benefits
500% growth while adding only 3 extra staff
Time-per-order is cut from 10-minutes to an average of just less than 2-minutes
Automated inventory management eliminates risk of shipping mistakes.
NetSuite Helps Business Incubator Manage Success
We couldn't be handling this volume of business without NetSuite. We'd need an army of extra staff, and even then it wouldn't work because of the inefficiencies and inaccuracies of spreadsheets and manual processes.”“
Overview– Leader in the design,
promotion, marketing and distribution of licensed die-cast race cars
– Based in Concord, N.C.
– Customer since 2005
– Replaced IBM AS/400 ERP
– Uses OneWorld; Oz Development OzLINK; SPS Commerce
ChallengesLegacy green-screen IBM AS/400 ERP systems forced business users to rely on IT for basic business information.
Delays and poor visibility into sales, customer, inventory & supplier data undermined business efficiency & growth potential.
Lionel incurred unnecessary costs in outsourcing its distribution and fulfilment functions to a third-party logistics provider.
NetSuite BenefitsNetSuite OneWorld enables fast, seamless financial consolidation and reporting between the Lionel parent and NASCAR subsidiary.
Upgraded from a legacy IBM AS/400
Financial and operational managers no longer need to rely on IT for data access and business reporting.
Orders increased 118% in direct-to-consumer model railroad sales between 2012–13 while inventory costs were reduced.
Lionel Goes Full Steam Ahead with NetSuite
The feature-rich self-service reporting capabilities of NetSuite have empowered our business users to do their own analysis, and that’s improved our efficiency and effectiveness“ ”
Overview‒ Women's apparel brand
‒ Based in New York, NY
‒ Customer since 2006
‒ Replaced QuickBooks, osCommerce
‒ Using OneWorld, SuiteCommerce, ERP, Inventory Management, Order Management
Challenges
Keeping up with growing volume of transactions & SKUs
Lack of real-time data and visibility from standalone financials, inventory and ecommerce
Lilla P needed an integrated business management solution to realize their growth potential
NetSuite Benefits
Quadrupled revenue on SuiteCommerce since 2007, with 2x revenue growth as Lilla P refined its retail webstore
Robust website functionality with out of stock notifications, image zooming, one-page checkout & "click to select" to change product colors without page reload
Improved efficiency in inventory control, order management and financials
Lilla P Finds a Perfect Fit with SuiteCommerce
NetSuite has definitely allowed us to scale our business very seamlessly while improving productivity and avoiding unnecessary costs for servers
and on-premise software.”“
Overview‒ A subsidiary of New York-
based NBTY, manufacturer of 22,000 nutritional products
‒ Based in Beijing, China
‒ Customer since 2008
‒ Replaced Sage Accpac
‒ Using OneWorld, SuiteCommerce, Sandbox Environment, Advanced Inventory, Advanced Financials, CRM+
Challenges
System used at the subsidiary level was too time-consuming and inflexible to support explosive growth
Their HQ’s on-premise ERP expansion system requires extensive networking & localization
Sage financial reporting was slow & cumbersome with custom reports requiring engagement with consultants
NetSuite Benefits
Two-tier ERP deployment provides U.S. corp. parent with real-time web-based visibility into subsidiary performance
Avoids cost of at least 3 FTE at the subsidiary level for accounting & IT that would run a competing system
Streamlines inventory management, warehousing and distribution of over 200 SKUs
100% a year growth in a two-tier model for global consolidation and visibility
NetSuite is a very good system that beats everything we compared it to and it makes the globe small. Our parent company is in New York and we're in China,
and they get instant, real-time visibility into our performance.”“
Overview‒ Content, collaboration and
information sharing solutions for the public sector and regulated industries
‒ Customer since 2011
‒ HQ based in Sydney, Australia
‒ Switched from MYOB in Asia Pacific, Sage in United Kingdom and Excel spreadsheets
‒ Using OneWorld
Challenges
Global financial transparency limited by different accounting systems used in all worldwide offices
On-premise solution in UK provided limited visibility and access for Australian head office
Finance team wasted time on data retrieval and compilation, rather than adding analysis and insights
NetSuite Benefits
Complete global visibility across 7 subsidiaries, with real-time financial reporting and consolidation
Monthly financial close accelerated 3x and reporting cycles reduced from 15 to 5 days
OneWorld multi-currency conversion capabilities automate transactions across multiple countries
Objective Corporation Transforms Global Finance Operations with OneWorld
NetSuite OneWorld not only meets our current needs, but gives us the scalability to seamlessly add products and solutions as required in the future. “ ”
Overview– Consumer electronics
(devices and software to stream movies, music and games to TVs)
– Based in Saratoga, Calif.
– Customer since 2011
– Replaced QuickBooks
– Solutions: NetSuite Financials, Advanced Inventory, OneWorld
ChallengesQuickBooks couldn’t scale to high transaction volumes as Roku experienced sensational business growth, selling more than 5 million devices since 2008.
Lack of visibility and control in previous environment for timely reporting, inventory controls, sales visibility or pricing optimization.
NetSuite BenefitsIncreased revenue 15% since going live on NetSuite in 2012.
Automated order management of 85% of Roku’s revenue, saving countless hours of manual work previously required.
Scalability to handle more than 3 million unit orders since Roku went live with NetSuite, including large order spikes during the holiday season.
Monthly financial close time reduced by 500%, without adding personnel in finance, order management or IT
Roku Gains Agility for Sensational Growth in Highly Competitive Streaming Entertainment Industry
NetSuite has really allowed us to focus on delivering products and services and not having to worry about the IT side of things. We’re able to scale the business very quickly.“ ”
Overview– E-tailer of rugged and
distinctive leather bags, luggage, wallets, accessories
– Based in San Antonio, TX
– Using NetSuite OneWorld, SuiteCommerce, Inventory Management, Financials, CRM, Warehousing / Distribution, Marketing
– Switched from QuickBooks, Excel, Salesforce.com, homegrown ecommerce website
ChallengesDifficult to manage webstore disconnected from back-office inventory, financials and customer records
Lack cross-departmental visibility of KPIs
Excessive time spent on manual data entry
NetSuite Benefits50% revenue growth since implementing NetSuite
Manage 5 subsidiaries supporting multi-currency transactions and local tax compliance with NetSuite OneWorld
100% e-tail business with full integration between webstore, back-office inventory, financials and CRM
Save on 2 employees doing inventory forecasting
Real-time visibility on critical business metrics
Leather Goods E-Tailer Saddles Up with NetSuite
We've become much more empowered with NetSuite and have much better control over the business. Because of the functionality inherent in NetSuite,
we're able to do things we could never have done before.“
”
Overview‒ Producer of digital signage
‒ Founded in 1987
‒ Based in Exton, PA
‒ NetSuite OneWorld replaced QuickBooks, Sage MAS 50 and 200
‒ Running NetSuite across ERP, Inventory, CRM and eCommerce
Challenges
Needed to improve operational efficiency to maintain competitive position
Wanted to continue its global expansion into India and other countries
Needed to improve website sales efficiency
NetSuite OneWorld Benefits
Month-end closing takes five days instead of three weeks
Budgeting with real-time data from 11 subsidiaries and 9 holding companies around the world
Web-based product sales processes are integrated with accounting, inventory and other processes
NetSuite Helps Manage 11 Subsidiaries With Real-Time Data
NetSuite helped us combine multi-company, country, language, and currency silos into one data center, and now lets us view all this information globally or locally.”“
Overview‒ Education (music
instruction for youngsters and adults)
‒ Based in Burr Ridge, IL
‒ Customer since 2009
‒ 110 Subsidiaries
‒ Switched from Salesforce.com, QuickBooks, Excel
‒ Using OneWorld
Challenges
Struggle with reporting, manual spread sheets and poor forecasting capabilities
A completely integrated end-to-end platform that didn’t require users to log in to multiple systems
Difficulty in reconciling data between NetSuite backend and Salesforce.com CRM system
NetSuite Benefits
Rapid growth to 105+ locations in 4 countries, adding 28 schools in 2012 and 34 schools in 2013
Improved productivity of 300+ users accessing a single, consolidated data set
$100K annual savings in licensing and IT costs with a unified CRM and back-office application
School of Rock Strikes a Powerful Chord with NetSuite
There’s no way we could have added 35 schools in 2012 without NetSuite.”“
Overview– Worlds Largest Carpet
Manufacturer and a Leading Floorcovering Provider.
– Based in Dalton, Ga.
– Customer since 2006
– Launched its 210,000-sq-ft manufacturing plant in Nantong, China with NetSuite
– Uses NetSuite, OneWorld, NetSuite Manufacturing, Advanced Inventory
ChallengesNeeded an ERP solution that could scale across a complex global environment with a lean IT footprint, low capital expense and swift deployment.
Wanted a solution that supported the Mandarin language and multi-currency conversion and featured manufacturing capabilities.
Reduce the time required to deliver product to Asian markets by several weeks from their China-plant.
NetSuite BenefitsVisibility and control over their 10 international subsidiaries.
Seamlessly transact in the Chinese renminbi and Australian dollar
Extend the solution for use by Mandarin speakers across the manufacturing plant
World’s Largest Carpet Manufacturer Launches New China Factory with Two-Tier ERP
Because NetSuite is in the cloud, we can enter new markets faster. We’re very confident NetSuite will seamlessly support our growth outside North America.“ ”
Overview‒ Recreation, Hospitality
‒ Based in Twin Bridges, CA
‒ In business since 1996
‒ Customer since 2010
‒ Switched from JD Edwards
‒ Using OneWorld
Challenges
Replace its JD Edwards business software without any IT support
Seasonal nature of business requires versatility and a software that's not difficult to learn and understand
NetSuite Benefits
$70,000 yearly savings over cost of comparable server-based software and maintenance
Evaluation and implementation of a full ERP system in just 60 days
Takes only 45 minutes to train a new manager and 1.5 days for regular season staff.
NetSuite Helps Ski Resort Cut Costs, Launch ERP Software in 90 Days
We had just 90 days to select a completely new ERP infrastructure get it running. NetSuite was the only vendor that could comfortably deal with that timeframe.”“
Overview‒ Marine Science; Marine
mammal consultancy
‒ Based in St Andrews, UK
‒ Customer since 2010
‒ Switched from Sage Line 100
‒ Using OneWorld and OpenAir
Challenges
Using an accounting system that could not support a global growth ambition
The company was looking for a multi-company, multi-currency cloud based scalable solution
The company wanted to leverage on a standardized CRM system with rapid consolidation at month end
NetSuite Benefits
Support seven additional companies without increasing the company’s headcount
NetSuite has allowed us to shorten reporting timescales from 10 to 6 working days
Significant increase in productivity due to NetSuite’s anywhere, anytime access
NetSuite helps growing marine mammal consultancy with global growth ambitions
The investment in NetSuite has enabled us to avoid hiring additional new staff, improve our financial close and increase our overall customer service level.”“
Overview‒ Developer and marketer
of network, application, and storage management software
‒ 249+ Employees
‒ Founded in 1998
‒ Based in Richmond, VA
‒ Replaced QuickBooks
‒ Running NetSuite OneWorld integrated with Salesforce.com
Challenges
Global software maker had difficulty keeping up with accounting demands of 60,000 customers
Complex revenue reporting requirements
Fragmented IT software
NetSuite OneWorld Benefits
Cut administrative costs by 30%
Achieved 3 month ROI
Instant visibility across customers, geographies, products, and employees
International roll out in just 6 months to 10 subsidiaries
Using NetSuite Solution, Solarwinds Cuts Administrative Costs By 30%
We needed more than just a good accounting solution. We had to responsibly manage growth, and NetSuite provided the business application infrastructure
to do exactly that.“
”
Overview‒ Education, Healthcare,
Retail
‒ Based in Queensland, Australia
‒ Founded in 1985
‒ Customer since 2009
‒ Switched from QuickBooks, Outlook, custom Access databases, eventsPro
‒ Using OneWorld
Challenges
Spectronics wanted a better VPN solution for multi-user access to corporate systems
Very little information integration and no data integrity between systems
NetSuite Benefits
Always-available Web client access, removing operational bottlenecks between international offices
Increased marketing ROI from customer data integration
Complete access to customer profile & purchase history, giving Training & therapy consultants faster and more accurate guidance
Spectronics Improved Customer Service, Increased ROI and International Integration
It was obvious to us that the other products were stitched together. NetSuite is built to be integrated from the ground up.”“
Overview– Provider of tools used in
the culinary profession
– Based in Sydney, Australia
– Chose NetSuite OneWorld over SAP BusinessOne
– Replaced Microsoft Great Plains
ChallengesMigration from startup software to Microsoft Dynamics GP failed after 12 months of significant investment
Microsoft Dynamics GP provided virtually no usable reporting data
Solving GP problems would require over $100,000 in hardware, plus additional IT headcount
NetSuite BenefitsSaving over $100,000 in server hardware, plus ongoing IT headcount
Cut accountant billable hours in half
Majority of customizations now managed and implemented in-house, saving on consulting fees
NetSuite OneWorld Saved TCT Hundreds of Thousands on IT
We quickly realized just how deep NetSuite's functionality is. NetSuite is powerful enough for us to enhance, refine, and grow with.“ ”
Overview‒ Provider of business
integration software
‒ Based in New York, NY
‒ Switched from QuickBooks
‒ Running NetSuite OneWorld
Challenges
Kept adding wide-ranging, disparate point solutions
Employees tied up in data processing tasks
Limited data on professional services availabilityor client engagement profitability
NetSuite OneWorld Benefits
Reduction in tens of thousands of dollars in maintenance spend
Deployed across 5 GL’s and 5 separate currencies
Improvement in visibility and SOX compliance
Freed up tactical roles to focus on analytical needs
Optimized resource utilization and gained clarity into customer profitability
TradeCard Consolidating 5 SubsUsing NetSuite OneWorld
NetSuite was the perfect partner to help us clean house, and it has improved our visibility and SOX compliance having our books on a single system.“ ”
Overview– Financial Services (credit
cards, insurance)
– Based in Sydney, Australia
– Customer since 2007
– Using OneWorld
ChallengesBring outsourced accounting function in-house, and get robust reporting and efficient financial processes
Manual entry of transactions into their accounting software
Integrate new product lines, users, and subsidiaries without requiring large capital expense outlays
NetSuite BenefitsAvoided need for expensive servers and hardware with NetSuite's SaaS model
Cost savings from more efficient processes on bank reconciliation, expense payment, and purchase orders
New product lines, users & subsidiaries quickly incorporated into the system
NetSuite OneWorld Ideal for Virgin Money's Business Model
NetSuite OneWorld has the multi-company capabilities and Web-based nature that make it ideal for our business requirements. “ ”
ChallengesLacked scalability and efficiency to support the company's strategies for growth.
Managing diverse elements of its payroll processes through disparate data sets that needed consolidation.
NetSuite BenefitsReal-time visibility into over 10,000 SKUs stocked at WaterFilters.NET’s warehouse and distribution center.
Consolidated view across more than a million B2B & B2C customers across the world.
NetSuite OneWorld multi-entity management capabilities enable simplified financial consolidation across separate wholesale and retail business units.
WaterFilters.NET Gains a 'Perfect Storm' of Scalability, Efficiency & Affordability
We've seen a 600% revenue increase in the past 3 years, and we could not have efficiently fulfilled those orders without a system like NetSuite in place.“ ”
Overview– Water Filter superstore
– Based in Zumbrota, Minn.
– Customer since 2001
– Switched from QuickBooks, Tradepoint
– Using NetSuite OneWorld, CRM, Inventory Management, Order Management
Overview‒ International non-profit
organization working to develop sustainable drinking water and sanitation systems sources
‒ Based in Denver, CO
‒ Customer since 2010
‒ Using OneWorld
Challenges
On-premise applications compromising organizational effectiveness when tracking funding and expenses
Water for People personnel wasted time managing and consolidating disparate data sets in in-house IT systems
NetSuite Benefits
OneWorld enables monitoring and consolidation of international subsidiary locations and facilitate multi-currency transactions
Improved financial visibility and control with the ability to tie financials to individual projects and budgets
Centralized system to oversee grants and donations improves management of donor restricted expenses
Water for People Makes a Difference in Latin America, Africa and Asia with NetSuite.org
The ability to have all of our country offices on the single NetSuite system and do global financial consolidations has been extremely valuable.”“
Overview– Provider of professional
services
– Based in Los Angeles, CA
– NetSuite OneWorld
– Replaced Microsoft Great Plains
ChallengesUnderpowered and inefficient accounting system
Slowdowns occurred in client and employee payments, damaging relationships
Disparate processes and separate instances risked errors in expenses and commissions
NetSuite BenefitsReconciliation now 50% faster and fully accurate
Commissions calculated quickly and paid on-time
Streamlined billings ensure that sponsors pay on time and process expenses fast
Financial information available to in real-time
NetSuite Helps Cut WMG’s Billing Reconciliation Time by 50%
With NetSuite, our contracts and processes are linked, making it much easier to see what we keep and what we remit.“ ”
www.curiousrubik.com@curiousrubik