Process Leadership

By Cristián Bravo GalarceEnglish UMCE 2013

UNIVERSIDAD METROPOLITANADE CIENCIAS DE LA EDUCACIÓNFACULTAD DE HISTORIA, GEOGRAFÍA Y LETRASDEPARTAMENTO DE INGLÉS

Process

Leadership

Behaviors

maintain

interpersonal

relations in

the group

Leadership Research

Task needs Process needs

Process Dimension

Groups have

“Group building and maintenance” i.e.

Tension Releasea coffee break

a joke

a bit of humor

They can renew the group’s energy level

and improve member satisfaction

1

Process

Leadership

Behaviors

maintain

interpersonal

relations in

the group

Leadership Research

Task needs Process needs

Process Dimension

Groups have

“Group building and maintenance” i.e.

Gate Keeping

Several heads are better than one

Diversity makes the group communication

very complex

Task needs

The collective experience and intelligence

are stronger than the individual one

But those experiences and individual insight

are only useful to the group

if they are shared

For instance:Coordinating

discussions in turns tospeak fromtwo to three

minutes each so that ALL

MEMBERS can air

their views

2

Process

Leadership

Behaviors

maintain

interpersonal

relations in

the group

Encouraging

Leadership Research

Process needs

Process Dimension

Groups have

“Group building and maintenance” i.e.

Task needs

Everyone likes to receive praise

We feel good when someone recognizes us

for our contributions

As a result, we can increase

the self-esteem of all group members

and raise hopes, confidence, and aspiration

of the group as a whole

It improves the morale

of any group member

and increases cohesiveness, satisfaction,

and productivity

3

Process

Leadership

Behaviors

maintain

interpersonal

relations in

the groupMediating

Leadership Research

Process needs

Process Dimension

Groups have

“Group building and maintenance” i.e.

Task needs

Conflict is a normal, healthy part of

group interaction

However mismanaged

conflict can lead to a general disruption

within the group

Whenever conflict becomes

person-oriented rather than

issue-oriented, it is a particular appropriate time

for some mediation and the final solution

is to focus discussion on issues

rather than personalities

Groups can function effectively in spite of personality clashes

4

Summing up• Both, task and process leadership are essential to the success of

an ongoing small group.

• Therefore, if a comfortable environment is not maintained, the members tend to focus their attention and energy on their own dissatisfaction with the group rather than on their assigned task.

• Finally, for a group to be effective, a leader must be available to guide and control the group. However, leadership responsibilities can be assumed by anyone in the group if the group becomes disorganized.

Bibliography:

• Ms. Ingrid Gude Richards delivered text: Chapter 10 Leadership