Presentation2

CREDENTIAL HIGHLIGHTS 16 years of seasoned experiences in various sectors of the supply chain and

logistics service provider side, including freight forwarding, shipping line, 3PL/4PL and container terminals

Good understanding of ocean and logistics products and international freight management

Good relationship with major shipping lines freight forwarders and 3PLs Good relationship with major shipping lines, freight forwarders and 3PLs

Enthusiastic as well as focus in sales & business plan and development

Greater China and regional working experiences; exposure to international market Greater China and regional working experiences; exposure to international market

Good team player and spent a lot of time to assist staff’s developments

Resume of JOSEPH CHANDecember 2008

Guangzhou

Shenzhen

Hong Kong

Macau

My home base ……My home base ……

Resume of JOSEPH CHAN

My coverage ……My coverage ……


My career aspiration ….My career aspiration ….


EDUCATION BACKGROUND

WORKING EXPERIENCES

Responsibilities• Meet and exceed throughput and top line revenue target from shipping line

customers

• Determine business and pricing strategy and present to management board forDetermine business and pricing strategy, and present to management board for endorsement and act as lead party to discuss and negotiate with shipping line customers

• Build and maintain amicable business relationship with existing and potential newBuild and maintain amicable business relationship with existing and potential new shipping line customers

• Establish thorough understanding of macro and micro economic environment; and assess the impacts and changes to shipping line customersassess the impacts and changes to shipping line customers

• Identify needs of customers through regular contacts and intelligence gathered from markets and channeling into planning of new services and products

• Lead cross functional Account Team to produce and achieve Account Plans and ensure consistent delivery of Brand Promises to provide customers with unique and differentiated experience

COMMERCIAL MANAGER (JAN ‘08 – NOW)

Responsibilities• Full management and P&L responsibility for Hong Kong, Shenzhen and Guangzhou

branch offices

• Define long term business strategies & growth and determine organization expansion in g g g gline with the business requirements

• Develop new businesses for South China & Hong Kong

o Contract logisticso VMI hubso Warehouse & distributiono International freight forwardingo Domestic and line haul transportation in South China and H.K.

COUNTRY MANAGER / GENERAL MANAGER, SALES & MARKETING (AUG ‘06 – Dec ‘07)

Responsibilities• Cultivate relationship at customers’ senior management level and ensure own team to

develop multi-tier relationships with the customer at different levels

• Receive updates from existing customers in their latest status, developments, and strategies. Thereafter, identify and develop new business opportunities accordingly

• Work with various functional heads in HQ office to mobilize and co-ordinate internal resources to ensure customer service fulfillment

o Ensure the effective execution of all business operationso Cost control and maintenance but deliver a service quality which conforms to the

Group’s standard and service level commitment to customers


Key Achievements

Key Customers - Services DescriptionLocal warehouse & Grew 50% revenue for Hong KongLocal warehouse &distribution services

Local RMA services

Grew 50% revenue for Hong Kong, Shenzhen and Guangzhou branches to US$ 6.5 million from ‘06 to ’07

VMI services in Hong Kong & China

South China warehouse & di t ib ti i

Acquired new businesses in Hong Kong and South China that worth

i t l US$ 250 k i ‘07distribution services approximately US$ 250 k in ‘07


Responsibilities1. New Business Development

• Develop and implement business plans to expand company’s share in the target market segmentstarget market segments

o Freight management services (Ocean, air and trucking)o PRC warehouse and distribution serviceso Buyer’s consolidation Purchase Order & Vendor Management serviceso Buyer s consolidation, Purchase Order & Vendor Management serviceso IT services (for logistics solution)

• Leading all phases in business discussion and negotiation with customers

ACCOUNT MANAGER (JAN ‘03 – AUG ’06)

Responsibilities2. Key Account Management

• Decide overall development strategies for key accounts

• Provide leadership and direction to the internal matrix organization for subsequent developments

• Develop long-term and result-oriented relationships with customers at multi-tierDevelop long term and result oriented relationships with customers at multi tier levels

• Receive updates about customers’ latest status, developments, and strategies. Identify and develop new business opportunities accordinglyIdentify and develop new business opportunities accordingly

• Ensure top line revenue and co-ordinate with Procurement team to ensure gross margin as according to budget

• Co-ordinate internal resources to ensure customer service fulfillment as according to SOPs and KPIs

ACCOUNT MANAGER (JAN ‘03 – AUG ‘06)

Key Achievements

Key Customers DescriptionBuyer’s consolidation vendors’ managementBuyer s consolidation, vendors management and ocean freight services of finished goods from Asia to Europe ~ 10,000 TEUs p.a.

Yue Yuen Holdings Buyer’s consolidation vendors managementYue Yuen Holdings Buyer s consolidation, vendors management, ocean and air freight services of raw materials within Asia ~ 4,000 TEUs p.a.

System application for P.O. management and supply chain pipeline visibility to connect Reebok and 60 vendors globally

ACCOUNT MANAGER (JAN ‘03 – AUG ‘06)

Positions & Responsibilitiesa) Regional Client Manager – Regional Headquarters (Feb ’01 to Dec ’02)

o Regional focal point for internal & external customers worldwideo Implement supply chain services in Asia Pacific including Buyer’so Implement supply chain services in Asia Pacific including Buyer s

Consolidation, P.O. & Vendor Management serviceso Co-ordinate internal resources to ensure performances in accordance to

SOPs and KPIso Business modeling and proposal preparation for RFP and RFI to supporto Business modeling and proposal preparation for RFP and RFI to support

worldwide front-line business development activities

b) General Manager, Operations – Local Branch (May ’00 to Feb ’01)

o Division head responsible to manage

• Procurement and CostingShipment Operations• Shipment Operations

• Trucking and Warehouse Operations• Equipment Management and Logistics

VARIOUS POSITIONS (JAN ‘95 – DEC ’02)

Positions & Responsibilitiesc) Import Account Manager - Local Branch (Mar ’00 to May ’00)

o Head of a small sales unit responsible to develop and maintain import customers in Hong Kong and South Chinacustomers in Hong Kong and South China

d) Key Account Manager - Local Branch (Dec ’98 to Mar ’00)

o Responsible for account management and tendering process for global,o Responsible for account management and tendering process for global, VIP and off-shore accounts in Hong Kong and South China

e) Assistant Sales Manager – Local Branch (Apr ’97 to Dec ’98)

o Responsible for account management and new sales development in Hong Kong and South China for Transpacific customers


Positions & Responsibilitiesf) Assistant Marketing Manager - Local Branch (Feb ‘96 – Apr ‘97)

o Supervise a small team to provide PR activities and support functions in provision of customers statistics and trade volume analysisprovision of customers statistics and trade volume analysis

g) Marketing Executive- Local Branch (Jun ‘95 – Feb ’96)

o Responsible for PR activities production and support functions ino Responsible for PR activities production and support functions in provision of customers statistics and trade volume analysis

h) Commercial Executive – Local Branch (Jan ’95 – Jun ‘95)

o Back-end function to provide telephone and counter customer services


Examples of Customers Managed


ResponsibilitiesResponsible to assist the Division Manager (General Manager) to manage the ocean freight forwarding department

o Sales and marketingo Sales and marketingo Daily operationso Customer serviceso Office administration

ASSISTANT MANAGER (AUG ‘93 – DEC ‘94)

Correspondents

[email protected]

+852 9359 2722852 9359 2722
