Presentation dcc

Via Ai Boschi 33 – 6593 Cadenazzo – Swizerland – Email: [email protected]

Introduction

Digital Content Consulting International offers integrated content solutions for e-

Business, from content creation and translation to localization. Moreover, we offer

consulting services in the area ERP Systems. We help companies drive revenue and

reduce costs by use of cutting edge technologies and expertise, leveraging and improving

their existing digital content assets and allowing them to achieve successfully their

business objectives.

Last Update: 24/03/2012

2Copyright DCC International March 2013



Company PresentationCompany Profile• DCC International was founded in 2004 through the initiative of a sole trader DCC International

turned into a limited company in 2009, approaching the international market rapidly with strong innovative and competitive spirit. DCC has its main offices in Switzerland, Lugano area, acting however as European Service Provider.

• In addition to „Digital Content Services“ (localization and translation services) we support private and public institutions, small and medium enterprises as well as large ones to design and deploy digital content across the complete publishing lifecycle. DCC also provides change management services, training and support to end users in all phases of implementation of an ERP project.

Personal Profile: Giuseppe Gentile, SAP Consultant

• Started SAP Career in 2002

• Moved into the SAP Netweaver XI in 2007

• Participated to multiple global rollouts since 2004

• Certificated in Trados Professional in 2009

• Started Freelancing in 2004 with focus on SAP Change Management and support in various industries and upgrades of ECC.

• Joined DCC International SAGL in 2011, with focus on Support of SAP Global rollouts



Services

Fit-Gap Analysis

Fit-Gap Analysis is an important component in the Project life cycle in an SAP Project. As such we provide support to decision makers, key users to carrying out effectively this activity within the due time line. We follow the methodology of our customers (ASAP, Hermes etc) with the competence of professional technical writers for most effective results.

Business Blueprint Definition

Basing on the results and technical documentation of previous step we support technical teams, configuration experts, developers and project stakeholders with the support to define the Business Blueprint document, with a high in depth degree of details. On request, we also support the technical teams in the realization phase of an SAP project by carrying out the necessary configuration activities.

Educational and Consulting Services:

In large implementations of Netweaver ERP SAP systems we provide services from Project Management Support to Functional Analysis, as well as Technical Writing, definition of end-user training material, the delivery of training to end users. In the roll-out phases of the projects, we support Key Users and Business Process Owners in the creation of test scripts and other related activities. Furthermore we offer a set of Project Management and Change Management Services in complex ERP system landscapes.



Acceptance Test Services

From Planning strategies to definition of test cases for business process and business process steps we provide support to key users, development teams to cover all the functional scenarios of the software in real-world usage. We define test script templates. On demand we execute test cases and documenting. We sign off all documents up to the very end of all phases debugging. We also consider the existing industry compliance rules (SOX, existing local country legislation).

Language Services: Editing and copy writing of technical documentation. Terminology extraction, Effective Translation Management and handling Translation Memories in via Computer Aided Translation Tools. Re-use of existing documentation for updates and reassembling of handbooks in several languages in conformity to modern standards and technologies (DITA, XLIFF, TTX). Design and Structuring content prior to publishing on digital media or for printing.

Localization Services:

Software localization and Web content adaptation with great attention to details. The correct timing of deployment and the application of the concepts of “usability” are integral parts of the overall process of localization.

Services



ProductsSAP Productivity Pak ® is a comprehensive tool for user performance support. It enables your

business to create, store and manage simulations, customized user help and procedural documentation in a swift and efficient manner.

Datango Performance Suite ® supports the rollout, upgrade and operation of enterprise applications such as ERP, CRM, and SCM systems. It automatically creates documentation, classroom training presentations, e-learning materials, online help and translates all of it into more than 40 languages at the click of a button

SDL Trados Studio Professional ® provides all the tools necessary to create, edit and review high quality translations in the quickest possible

Adobe® FrameMaker ® software is a best-in-class authoring and publishing solution with one of the lowest transition costs and highest ROI for migration to XML. Use the new XML Code View to natively author structured content. Collaborate with PDF-based roundtrip reviews. Manage content with out-of-the-box CMS integration. Publish to multiple channels, formats, and screens via HTML5 using Adobe FrameMaker Publishing Server 11 or Adobe Technical Communication Suite 4. *

