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THE INBOUND REVOLUTION: How Integrated Inbound Marketing is enabling Smart Companies of all sizes to Compete on Agility Bob Apollo Inflexion-Point Strategy Partners …and attractive content

Presentation at Funnel 2011

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Bob Apollo's 1st November presentation at Funnel 2011 in London. Demonstrates how and why focus, agility and attractive content is far more important than the size of your budget when it comes to effective B2B Sales and Marketing.

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Page 1: Presentation at Funnel 2011

THE INBOUND REVOLUTION:

How Integrated Inbound Marketing is enabling Smart Companies of all sizes

to Compete on Agility

Bob Apollo

Inflexion-Point Strategy Partners

…and attractive content

Page 2: Presentation at Funnel 2011

In  The  Years  Prior  to  the    Revolu3on…  

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Customers  relied  on    vendors  (and  their  salespeople)  for  informa3on  

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Occasionally,  they  even    

trusted  what  they  

said…  

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What  choice  did  they  have?  

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It  used  to  be  that  Big  Budgets  =  Best  Results  

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Technology  has  levelled  the  landscape  

But  now…  

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Big  Customers  Big  Vendors  Big  Budgets  Big  Projects  Big  Barriers  

Barriers  to  Technology  Adop:on  

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The  Democra:sa:on  of  Technology  

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Now  we  can  leave  the  Big  Budgets…  

…to  the  Mad  Men  (and  Women)  

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…It  maIers  how  smart  and  agile  we  can  become  

It  doesn’t  maIer  how  big  we  are…  

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a·∙gil·∙i·∙ty    [uh-­‐jil-­‐i-­‐tee]    noun    1.  the  power  of  moving  quickly  and  easily    2.  the  ability  to  think  and  draw  conclusions  quickly  

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The  Revolu:on  in  Buying  Behaviour  

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Hate  being  sold  to  

The  Revolu:on  in  Buying  Behaviour  

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Hate  being  sold  to  

Appreciate  learning  something  useful  

The  Revolu:on  in  Buying  Behaviour  

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Filter  out  sales  pitches  

The  Revolu:on  in  Buying  Behaviour  

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Filter  out  sales  pitches  

Seek  out  

relevant  informa:on  

The  Revolu:on  in  Buying  Behaviour  

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Resent  interrup:ons  Distrust  adver:sing  Avoid  cold  calls  Block  spam  

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Resent  interrup:ons  Distrust  adver:sing  Avoid  cold  calls  Block  spam  

Do  their  own  research  

Avoid  involving  vendors  un:l  far  later  in  the  buying  decision  process  

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THEN  

OUTBOUND  

COLD  CALL  

ADVERTISE  

EMAIL  SPAM  

DIRECT  MAIL  

PRE-­‐REVOLUTION                        POST  REVOLUTION  

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THEN  

OUTBOUND  

COLD  CALL  

ADVERTISE  

EMAIL  SPAM  

DIRECT  MAIL  

NOW  

INBOUND  

BLOG  

FREE  STUFF  

GOOGLE  

SOCIAL  

PRE-­‐REVOLUTION                        POST  REVOLUTION  

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THEN  

OUTBOUND  

PUSH  

SHOTGUN  

RENT  LISTS  

BUDGET  

                 FROM  PUSH                                                    TO  PULL  

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THEN  

OUTBOUND  

PUSH  

SHOTGUN  

RENT  LISTS  

BUDGET  

NOW  

INBOUND  

PULL  

SEGMENT  

BUILD  LISTS  

BRAINS  

                 FROM  PUSH                                                    TO  PULL  

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REPEL  

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REPEL   ATTRACT  

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How  can  we  more  of  the  

of  

aTract    right  sort    prospects?  

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Saying  Something  That  Resonates  With  Them  

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Using  Words  They  Are  Comfortable  With  

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GeVng  Found  Where  They  Are  Looking  

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Taking        them  on  a  Journey  

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Making  every  conversa3on  

…for  everyone  involved  

a  learning  opportunity  

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Ar3cula3ng  a  Dis3nc3ve  Point  of  View  

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Delivering  a  Stream  of  Value  

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Key Building Blocks

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Ideal  Customers  

SITUATIONAL  BEHAVIOURAL  

ENVIRONMENTAL  ORGANISATIONAL  

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Key  Stakeholders  

Roles,  Concerns  and  Mo:va:ons  

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Issues,  Trends  and  Trigger  Events  

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Naviga:ng  the  BuyerSphere  

Blogs Blogs

Blogs Blogs

Press & Analysts

Industry Associations

Other Vendors

Colleagues & Associates

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Aligning  Content  to  the  Buying  Process  

Attract

Engage

Nurture

Convert

= Research

= Consideration

= Evaluation

= Selection

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Simple Example

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Crossing the

Chasm

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From Early Adopters to Mainstream Markets A critical phase in the lives of many promising companies We have a certain amount of experience of the process…

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The Chief Executives of B2B focused technology companies who were familiar with the concept and were trying to “Cross the Chasm”…

…or were worried they might have

Our Target Audience fallen into it

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Laying the Foundations

Thematic web page

Clear Call to Action

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Blogging Syndication

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Twitter

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Keyword Performance

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Page 1 on Google

Immediately  under  the  Amazon  ad  for  the  book…  

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Dramatic Lead Growth

Chasm Campaign

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Webform

37.4% conversion rate

Email

24.5% open rate 35.7% click rate

Blog 36% increase in subscribers

Outcomes

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a·∙gil·∙i·∙ty    [uh-­‐jil-­‐i-­‐tee]    noun    1.  the  power  of  moving  quickly  and  easily    2.  the  ability  to  think  and  draw  conclusions  quickly    3.  the  ability  to  take  integrated  ac:on  quickly  

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Learning and doing faster than your competition

Tomorrows competitive advantage?

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Under £300/month

Technology no longer a barrier…

…to competing at the speed of thought

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Integrated Inbound Marketing can enable

any smart organisation to compete

on the basis of agility

My Conclusion?

INFLEXION�POINT

Bob Apollo

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Feeling Sociable?

Twitter: bobapollo Email: [email protected] Blog: www.inflexion-point.com/blog LinkedIn: http://uk.linkedin.com/in/bobapollo LinkedIn Group: B2B Sales and Marketing

Page 57: Presentation at Funnel 2011

Take our B2B Sales + Marketing Health Check

How effectively is your organisation implementing

the latest best practices?

One More Thing…

B2B Sales + Marketing Health Check Online Questionnaire Industry Best Practices 10-15 minutes to complete http://www.inflexion-point.com/healthcheck/