Upload
marcus-evans
View
550
Download
2
Embed Size (px)
DESCRIPTION
Larry Carlson/Carol McKinley, United Methodist Homes of NJ - Speakers at the Long-Term Care CXO Summit January 2014, held in Las Vegas, NV, delivered a presentation entitled Preparation and Lessons Learned from Super Storm Sandy
Citation preview
The UMH Sandy Experience
20132013
www.wordle.net
TEN COMMUNITIESlocated statewide
• Five full service• Five full service
• Five affordable housingve a o dab e ous g
• Centralized Home
UMH
Office
1400 R id t• 1400 Residents
• 1000 Associates1000 Associates
Pre-planningp gLearning from others:
Louisiana, Florida, Texas… Irene
2012 Emergency Preparedness Conference September 25th
Pre-planningPre-planningPracticing Through Table TopPracticing Through Table Top Scenarios:
LeadershipLeadership
Associates
Residents
Volunteers
First RespondersFirst Responders2011 "Escape The Cape" Exercise
Category I Hurricane
Relationship BuildingRelationship BuildingPolice, Fire fighters,
Office of Emergency Management
Other Community Resources
Community Emergency Response Teams (CERT)
All Starts in the Planning
Leadership ResponsibilitiesTransportation Needs
Special Resident Needs
Time Frames
Evacuation Sites( d f
Transportation Needs
Communication Avenues
(Memorandums of Understanding)
Supply Needs
Building closure steps
Building Reentry StepsSupply Needs
Staffing
Financial Needs
Contact information
Financial Needs
Equipment Needs
Pet Evacuation
Equipment Needs
Vendor Partnership Responsibilities
H rricane SandHurricane Sandy
Wednesday, October 24y• Ongoing monitoring of the
storm
• Emergency Management and Insurance Carrierand Insurance Carrier Communication
Preparing for both Shelter in Place and Evacuation
Setting the Stage
•Team Meetings to establish assignments
October 24, 2012
•Team Meetings to establish assignments
•Resident and Associate Meetings
•Information Gathering:What Residents are traveling with us?What Residents are going with family?Completed Contact Form and Rosters initiated
•Notify transportation companies that they are oncall for potential evacuation: Buses; Wheelchair Vans; Ambulances
•Notify evacuation sites and hotels of potential evacuation
Evacuation ReadinessEvacuation ReadinessOctober 25, 2013
Home OfficeCommand Center Established
Call Center Initiated
T i D il S WidTwice Daily System Wide Conference Calls
Evacuation ReadinessOctober 25, 2013
Evacuating Communities Prepping for Move
Gathering and Packing Supplies
• Food
• Medical Supplies
• Medication
• Medical Charts• Medical Charts
• Linens
• Activities
Evacuation ReadinessOctober 25, 2013
Destination Communities
Preparing for evacuated residents and staff
Evacuation DecisionOctober 26, 2013
L C l CEO/P id t l t t th UMHLarry Carlson, CEO/President relates to the UMH System via conference call that our communities must evacuate; evacuation will take place on Sundayevacuate; evacuation will take place on Sunday October 28, 2012
UMH Board Chair Blesses the team for Godspeed Care in all of our efforts.
Evacuation Preparationsp
Items to be moved are
October 27, 2013
placed in lobby for efficient mobilization to buses and trucksbuses and trucks
Residents waiting to travel; Lanyards placed on residents
Evacuation Day October 27, 2012
Moving trucks arrive at identified time to packidentified time to pack equipment, boxes,…..
Utilized Medical EquipmentUtilized Medical Equipment Moving Vans
Evacuation Day
Teams established at each community to support loading of buses, ambulances…
Communication between evacuation sites, team leaders, and destinations as transportation left communities.
Evacuation Day
Evacuation Day to Day Activityy y y
Return to HomeOctober 31 and November 1, 2013
Post Storm: Assessment of Storm Damage
October 30 and thereon…..
STORM DAMAGE:
Evacuation ‐ $350kMinimal at the ShoresMinimal at the ShoresFAM Roof, foundationBTM Roof and subsequent apartments
Post Storm: Associate Benevolent Fund
Some Associates returned finding theyhad lost their homes.
Post Storm: Assessment of Storm Damage
October 30 and thereon…..
Financial Coverage
FEMA ?
Insurance ?
• Corporate‐wide Engagement• Proven Evacuation PlanProven Evacuation Plan• Relationships with OEM• Supportive VendorSupportive Vendor Partnerships
• Central Command Center
Best
• Communication Avenues• Staffing InitiativesC i l fBest
Practices• Contracts in place for transportation, housing…
• ITIT • Activity Programming• Medical Equipment TransportMedical Equipment Transport
Lessons Learned
• Generator Needs/LoadsNeeds/Loads
• Vendor Trust/Prevention/
• Electric Grid/Power Priority
• Sub Command Center• Gasoline Resources
• Beds• Second Tier of
• Refrigeration• Laundry
Evacuation Sites
SandyyWe don’t miss her
but
We will never forget her.