Power of Location - Jan Simpson - IMIA Asia Pacific Conference

The Power of Location Student Travel Assistance Scheme eligibility and subsidies

based on location, proximity and distance Web-based COTS technology and SaaS solution

TransLink Queensland

Leading and shaping Queensland’s overall passenger transport systems

Facilitating passenger transport services for Queensland

Providing a single integrated transport network

Managing integrated transport services Three agencies amalgamated into Department of Transport and Main Roads (TMR) Department of Main Roads Queensland Transport TransLink

Qld Government’s ICT policy (2014): “Move from in-house and user-developed products to COTS and Software as a Service (SaaS) solutions.”

Bus Passenger Train Passenger Ferry Regional Air Services Taxi & Limousine Services

JS Simpson Consulting Services

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The Power (and value) of Location Spatial technologies manage the School Transport Assistance Scheme (STAS) provided by Queensland Government. STAS provides subsidised transport to school children across the State Subsidy determined by location and travel distance

Total STAS subsidies range from $150m – $160m annually

Bus Passenger Train Passenger Ferry Regional Air Services Taxi & Limousine Services

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…working together to deliver smarter, simpler outcomes that are responsive to the needs of Queenslanders now and for the future…

Main Roads Queensland Transport Education Training & Employment Education Queensland Disabilities Services Non-Government Schools Community Individuals

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TransLink’s values:

STAS used by:

History School Transport Assistance Scheme (STAS)

12 Regional offices servicing 2,321 schools State Schools Non-denominational Schools 1,033 primary 254 primary 221 secondary 100 secondary 535 special education schools/facilities 3 special education facilities 15 multi-purpose secondary schools 152 multi-purpose facilities 3 academies 2 TAFE facilities for secondary students

The Power of Location Eligibility and subsidies based on location,

proximity and distance

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500,000+ enrolled students

108,000+ STAS recipients per annum

18 Private bus companies / operators

$150m+ subsidies (approx. $32/week per student)

History 12 Regional offices 80 assessing/administrative staff 1,350+/- assessments each staff member annually Eligibility criteria based on shortest trafficable route

Primary >=3.2km from residence nearest state school facility (2 miles) Secondary >=4.8km from residence nearest state school facility (3 miles) 150,000 manual route calculations annually (approximately 25% tests = ineligible) Legacy technology Non-technical administrative staff Complex distributed ICT network Staff reductions Operational 135 > 80 (40%)

Technical Support 6 > 1 (80%)



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Process / Project Scope Sustainability Cost/Benefit (Value for Money) Resource capabilities Organisational change Collaboration (internal / vendor) User / Business / Public expectation

Easy to use by administrative non-technical staff

Fast response < less than 4 seconds >

Support current and emerging technology

Whole of organisation/enterprise solution

Collaboration with staff across the State

Single point-of-truth for all data

‘Where’ and ‘when’ required Iterative approach



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Process / Project Scope



People innovate faster in a collaborative workplace Collaboration helps keep up with the fast, global pace When working in a team, many strengths used Cooperation supports both team and individual goals Collaboration improves employee Happiness Quotient

Users / Developers / Implementers / Public

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Process / Project Scope ... project brief



Think like the user

Legislative requirements

Public expectations

Delivery platform

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Process / Project Scope Eligibility criteria based on shortest trafficable route*

Primary >=3.2km Secondary >=4.8km From: Primary residence To: School access point *Trafficable route restrictions Private roads (estates, gated communities) 4WD / tracks Unconstructed and/or dedicated Ferry / busways

One way traffic Restricted turn times Temporary altered access



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Manual Process Steps...

Find address of applicant Select nearest school Measure shortest-route distance Determine eligibility



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Manual Process




Simple ‘FIND’ map tools

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proximity and distance Measure Shortest-Route distance (1 or 2-way)

1 2 Manual Process


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Measure Shortest-Route distance (return trip) required where one-way streets or driving restrictions apply

Manual Process

Find address of applicant Select nearest school Measure shortest-route distance Determine eligibility 2-way measure when... 1-way and / or turn restrictions apply Approximately 20% of all measures are two-way



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Automated Processing Introduced 2014 school year

Batch mode pre-calculated measure Shortest-route distance Nearest ‘n’ Schools ALL property addresses (2.4m) to Nearest 5x Primary schools Secondary schools > 20 million calculations Store results in DBMS and GIS



Diversity of options and choice

Technology offers a high-quality and rich user experience and environment

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Automated Processing

Store results in DBMS / GIS Instant visual identification

Red = ineligible Orange = +/- 100m Green = eligible

Resolution at cadastral address level and access point



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Automated Processing

Isozones for each school Primary = 3.2km Secondary = 4.8km

Polygon inclusions to ensure ‘new’ property assessment



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proximity and distance Integrated Systems

Store results in DBMS & GIS Easy to use textual interface Pick-list search / filter capabilities

Spatial data in a textual view

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Store results in DBMS & GIS Easy to use textual interface Coloured text for easy reference Integration with ‘single click’

The future wealth will be based on the speed of adopting new technology

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2-way links Data views to suit user requirements

Integrated Systems

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Store results in DBMS & GIS Simple crisp forms Detail easily accessible FAST Max of 3 clicks to determine eligibility

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Store results in DBMS & GIS Simple crisp forms Detail easily accessible FAST Max of 3 clicks to determine eligibility Drill-down capability Map links available at every level

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proximity and distance Integrated Systems FAST

Max of 3 clicks determine eligibility

Drill-down capability

Map links available at every level from textual views

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7.004

Eligibility

Eligibility

Eligibility

3.096

Yes

Yes


proximity and distance Integrated Systems Map links available to multiple visualisation platforms

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TransLink Spatial Integration Platform

TransLink business systems and spatial

data stores

Custodial Data Publishing

TransLink system users – data editing, creating, approving

Multi device support

Segmented Internal and external users Via a web browser

Base data augmentation from external

sources (WMS, WFS

etc )

Data Authoring

Tran

sLin

kSa

aS –

Ext

ern

al H

ost

ed S

cale

able

Spatial Integration Platform(Spatial and Database capability)

Web

Bro

wse

r U

sers

Specific task applications and viewers

Top-Up Regions Stakeholders

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proximity and distance SaaS Integration Software as a Service - Global GBM

Unlock Data Silos Empower users using single point-of-truth data, maps and layers

Collaborate and Share Workgroup access to projects and shared work

Minimise Workload Reduce workload spatial delivery (1 x GIS support to 150+ users)

Holistic Workflow Integrate office and field workflows

Speed Implementation Feature-rich end-user experience and pre-developed functions speed implementation saving time and money

Empower Data Custodians Allowing business users to manage content in a best-practice data custodianship model

Best Practice Data Management GBM Web single point-of-truth Dynamically link data content to map features

Spatial Integration Platform

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Flexible Customisable Forms Multiple projects Quick implementation time 2-way linking Database adapters Role-based user scenes Fully hosted solution in Australia Updates/Support in SaaS agreement

Spatial Integration Platform SaaS Integration Software as a Service - Global GBM

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proximity and distance Spatial Integration Platform SaaS Integration Software as a Service - Global GBM

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Standard UI Removing variability of results Contestability (QAO endorsed)

School Top-Up Calculator (STUC) Student attends “school of choice” rather than nearest school Special requirements / facilities / course availability

... on TransLink’s road map ... Public accessibility Self assessing

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Confirmation Location of residence, school and route

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proximity and distance SaaS Integration Global GBM


On-the-fly statistics

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Configurable & Intuitive FIND/DISPLAY Capabilities

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Links to other systems




TransLink business systems and spatial

data stores

Custodial Data Publishing

TransLink system users – data editing, creating, approving

Multi device support

Segmented Internal and external users Via a web browser

Base data augmentation from external

sources (WMS, WFS

etc )

Data Authoring

Tran

sLin

kSa

aS –

Ext

ern

al H

ost

ed S

cale

able

Spatial Integration Platform(Spatial and Database capability)

Web

Bro

wse

r U

sers

Specific task applications and viewers

Top-Up Regions Stakeholders

TransLink’s SIP Global GBM

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*MEAP – Mobile Enterprise Application Platform


proximity and distance Productivity gains

TANGABLE IMPROVEMENTS Faster more accurate assessments (50 – 70%) Many assessments checked in less than 1 minute using pre-calculated distances Change process to assess Ins/Outs and only verify +/- 100m variance results Centralised management Reduced support liability INTANGABLE IMPROVEMENTS Improved staff morale due to direct input into design Multi-skilling of administrative staff FUTURE IMPROVEMENTS Whole of organisation/enterprise delivery Data custodian model fully embraced Single point-of-truth of all spatial data (Oracle SDO)


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proximity and distance Report Card

Install new SOE across the organisation Consolidate 12 GIS data servers Implement 2-way DFS replication and Riverbed technology Implement new Route Calculation software Rationalise bulk-processing data processes Integrate with other organisational systems (STIMS, STAS, etc) Develop and deliver GIS training program across the organisation Reduce support requirements Meet user and public demands Benchmark / implement web-based SaaS GIS platform Initiate spatial Integration Platform project


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Provide the right information (place and time)

When and where it is needed Data and tools relative to each user group Value for money

Report Card Keys to success


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proximity and distance Thank You! for the opportunity

to share


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