PMI Community of Practice PPT Template

Sunita Sehmi Wednesday 30th September EST

A little bit of info about me…

• Certified Executive Coach and owner of Walk The Talk

• Psychology background, (spec. in Occupational Psychology)

• Post Graduate in the Development and Training of Adults from

the University of Surrey.

• Masters in "Gestion des RH et des Carrières," (Spec in

Career Management and Coaching), from the Universities of

Geneva, Lausanne, Neuchatel & Fribourg.

• Coach/ Cross Cultural Consultant / Trainer and Writer

• Branson Mentor and Skype Granny for School in the Cloud

Don’t freeze out! Write notes

and questions

Order of the day

1. One hour webinar

2. Presentation will last 45 minutes

3. Discuss my recent article 10 Tips for leading a

Multicultural Team .

4. Discuss each tip and give you a tool or tip

5. Q & A will try and answer as many questions as I can in 15

mins

6. Close

 

10 Tips for leading a Multicultural Team

• One of the primary talents international leaders need today, is

the ability to manage and leverage cultural differences.

• Today’s manager has to work in both international and cross-

cultural environments.

• Consequently, managers are now required to deal with

challenges, friction and misunderstandings, stemming from

inter-cultural communication differences.  

“Diversity is about all of us”

Face Time

• Try and communicate with your team face to face as much as

you can.

• Nothing replaces face-to-face communication, it allows you to

read body language, assess levels of understanding and build

relationships.

 

Walk The Talk and others will

follow

Crystal Clear

• Be clear about your own cultural profile.

• Only when you are clear about your cultural profile and how this

influences your work, your communication style, feelings and

actions, can you direct your team’s destiny.

• This authentic approach to your own cultural identity can help

improve performance for you and your team.

 

Less is more

• Cultural differences can create obstacles to effective teamwork,

especially with multicultural teams.

• The challenge in dealing with these teams successfully is to

identify the original cultural causes of conflict.

• Intervene only when necessary, get the team back on track,

enable and empower them to deal with future challenges on

their own.

•  

“Strength lies in differences,

not in similarities”

A stitch in time saves nine

In order to achieve team cohesion and shared vision, means

encouraging dialogue and communication.

This requires time and it is highly recommended that you this time

into finding out more about his team members and how the

national culture influences behavior and values

Look Listen and Learn

Identity Crisis

• Developing a team identity is central.

• To ensure effective team management, the manager must make

certain that there is clarity and shared expectations.

• Make sure that they understand what's going on, so that the

team's objectives aren't forgotten or shelved

Lead by example

Build Trust

• Trust builds over time and with every action.

• Make sure you are accountable for your actions and upfront in

your dealings with others.

• Do you do what you say you will do? Non-delivery will destroy

trust and credibility every time.

 

Walk a mile in their shoes

• As an effective leader you need to be able to truly understand

your team’s perspective.

• So regularly ‘check in’ with your team members, listen to see

what’s happening with them, their assignment and their

development

“Recognize yourself in he and

she who are not like you and

me.”

State the rules of the game

• The rules of the game have to be set and understood by

everyone.

• The rules of the game have to be negotiated and people need to

be comfortable with their own roles.

• The leader must etch a secure role for himself so as when a

member is struggling they know there is a secure base to go to.

 

From global to local

• Amass, absorb and use local knowledge to your team’s

advantage.

• One size does not fit all, so get under the skin of the people you

operate with.

• Ask yourself, “What drives these people and what are their

individual objectives?”

  

 

Look at the big picture

“Different roads sometimes lead to the same

castle.”

Be the cultural shock absorber

• It is advisable to invest in a tailor-made coaching program with

an experienced Cross Cultural coach.

• Get a better understanding into the respective cultures in hand

and to ensure that there is clear understanding of the individual

and collective values.

• Understanding and is central when working with a multi cultural

team.

•  

We all need to bond

5 E’s

1. Educate

2. Expectations

3. Explain

4. Evident

5. Empathy

Where you can find me

• Sunita Sehmi

• Executive Coach Walk The Talk 

• T : +41 76 532 21 37

• E : sunita.sehmi@walkthetalk.ch

• W: www.walkthetalk.ch

• SKYPE ID: sunita.sehmi1

• LinkedIn www.linkedin.com/in/sunitasehmi

• Twitter @WalkTheTalkGVA

• Google+ Sunita Sehmi

Good Luck and Have fun!