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Pm Session 3
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Project Management Session 3
Leadership – The Art of Possibility
Why Leadership?
Leadership Focus Areas
Context
CompetenceDefinition and Tasks
Context
Connected World
Context
We all live ina Dell-Wall*Mart-eBay-Google World!
Context
Context
Context
Context
$ 256 billion in sales(first on the planet)
1 X IBM1 X Dell1 X Cisco1 X Microsoft1 X HP
$ 2 billion
Context
ContextKryptonites BLOGSTORM
11000180000
900000700000
550000 520000
18000001700000
375000
38000
13 14 15 16 17 18 19 20 21 22
Nr
of B
logg
ers
Complaint
Video clip
Company assures public
New York Timesreport story
Company announcesfree product exchange: estimated cost$ 10 million
Context
Tsunami 2004
Context
Context
Context
Context
Context
“The world has arrived at a rare strategic inflection point where nearly half its population—living in China, India
and Russia—have been integrated into the global market economy, many of them highly educated
workers, who can do just about any job in the world.
We’re talking about three billion people.”
—Craig Barrett/Intel/01.08.2004
Context
Changing Roles, Formats and Skills
Context
1970-1998
Men’s median income: +0.6%Women’s median income: + 63%
Source: Martha Barletta, Marketing to Women
Context
“The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and
financially, yes, but not structurally and economically.”
Peter Drucker, Business 2.0
Context
Context
“Over the past decade the biggest employment gains came in occupations that rely on people skills and emotional intelligence ... and among jobs that require imagination and creativity. …
Trying to preserve existing jobs will prove futile—trade and technology will transform the
economy whether we like it or not..” —Michael Cox, Richard Alm and Nigel Holmes/“Where the
Jobs Are”/NYT/05.13.2004
Context
“The last few decades have belonged to a certain kind of person with a certain kind of mind—computer programmers who could crank code, lawyers who could craft contracts, MBAs who could crunch numbers. But the keys to the kingdom are changing hands. The future belongs to a very different kind
of person with a very different kind of mind—creators and empathizers, pattern recognizers and meaning makers. These people—artists, inventors, designers, storytellers, caregivers, consolers, big picture thinkers—will now reap society’s richest rewards and share its greatest joys.” —Dan Pink, A
Whole New Mind
Agriculture Age (farmers)Industrial Age (factory workers)
Information Age (knowledge workers)
Conceptual Age (creators and empathizers)
Dan Pink, A Whole New Mind
Context
Context
The revolution of the young:“Why focus on these late teens and twenty something's? Because they are the first young to change the world and are actually doing so...The
internet has triggered the first industrial revolution in history to be led by the young” – The Economist 12/2000;
“The triumph of the brainiac: in todays biotech world, nerds rule, and it starts at high school” Cover story New York Times (6/4/2000).
Context
The Workplace
Context
Acknowledgement - Acknowledgement -
Context
Acknowledgement - Acknowledgement -
Context
Acknowledgement - Acknowledgement -
Context
CompetenceDefinition and Tasks
Leadership Focus Areas
Definition and Tasks
Leadership = influence
Definition and Tasks
Leadership = creating thethe right climate
?
Definition and Tasks
Vision and roadmap; Example; Meaning; Enable Others to Act; Guide and track behavior; Relationships.
Context
CompetenceDefinition and Tasks
Leadership Focus Areas
CompetenceValues Driven
On a group of theories one can build a school.but on a groups of values one can build a culture, a civilization
indeed a whole way of living together…Ignazio Silone
Competence
We do not point !
Mr. C does your wife ….
Competence
Values driven behavior ?Values driven behavior ?
CompetenceKouzes and Posner
21% Ambitious 40% Broad-minded 20% Caring 66% Competent 28% Cooperative 20% Courageous 33% Dependable 24% Determined 42% Fair-minded 71% Forward-looking
Most admired characteristics in a leader
88% Honest 23% Imaginative 6% Independent 65% Inspiring 47% Intelligent 14% Loyal 17% Mature 8% Self-controlled 34% Straightforward 35% Supportive
Competence
Credibility is the foundation of
leadership. If you can’t believe the messenger, you
won’t believe the message.
Kouzes and Posner
CompetenceCommunication
Think like a wise man but communicate in the language of the people
William Butler Yeats (1865 - 1939)
Competence
Ninety percent of executives rate
themselves as effective communicators. Only thirty percent of their subordinates agree.
Competence
The biggest problem with leadership communication
is the illusion that it has occurred.
Competence“Telling stories…is probably a brain obsession and
probably begins relatively early both in terms of evolution and in terms of the complexity.
Telling stories precedes language, since it is, in fact, a
condition for language, and it is based not just in the cerebral cortex but
elsewhere in the brain and in the right hemisphere as well as the left.”
Antonio Damasio
Competence
Competence
Let us remember
Competence
How big is an acre of land..
The size of a football field
CompetenceCommunicationCommunication
Competence
Harley executive, quoted in Results-based Leadership
“What we sell is the opportunity for a 43 year-old
accountant to dress up in black leather, ride through
small towns and have people be afraid of him.”
CompetenceMastery - EQ
I told my psychiatrist that everyone hates me. He said I was being ridiculous - everyone hasn't met me yet
Rodney Dangerfield
Competence
Emotional Intelligence:
“The capacity to handle your own emotions and your relationships
with others.”
U.S. News & World Report
“The Secret Skill of Leaders” 1/14/2002
Emotional high jacking: Heart 10 beats per minute above
resting rate - can jump 30 beats per minute within single heart beat;
Body pumping adrenaline and other disruptive hormones;
Swamped by toxic/angry feelings; Thinking distorted, difficulty
organizing thoughts and feeling overwhelmed.
Competence
!
Acknowledgement - Acknowledgement -
Competence
The distance between the heart and the head is
very short – but it is the longest journey in the
world!
CompetencePerformance Coaching, Mentoring
Life has no rehearsals, only performances. Unknown
Percentage Improvement in Performance per Leverage Area (including the inverse)
36.1
38.9
34.4
36.4
-26.8
39.1
25.8
23.7
28.8
-40 -30 -20 -10 0 10 20 30 40 50
Understand Performance Standards
Well Managed Risk Taking
Internal Communication
Emphasis on Strenghts
Emphasis of Weaknesses
Fair and Accurate Feedback
Informal Feedback that Help
Mgt Support to Find Solutions
Job Match
Facto
r
Percentage
CompetenceForster Teamwork
”Michael, if you can’t pass, you can’t play.”- Coach Dean Smith, to Michael Jordan in his freshman
year at UNC
Competence
Clarity of purpose;Strong individuals;
Focus;Roles and role flexibility;
Training and competence;Trust;
Commitment;Communication;
Line of sight between performanceand reward.