Mata Kuliah : Pengantar PerhotelanTahun : 2013Pertemuan: 13Human Resource Departement

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Topics

• HRM function

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Learning Outcomes

• Students are able to understand the function of Human Resource Management

• Students are able to explain each job position and job task in HR department.

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Evolution of HR Dept in Hotel Industry

Personnel Personnel Human

resource

Human

resourceHuman

development

Human

developmentHuman

innovation

Human

innovationHuman

capital

Human

capital

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The Importance of HR Dept in Hotel Industry

• Labor intensive• Highly human interaction• Team work• The need of training and education• Comfort and convenience working

condition• Productivity

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HR Function

• Man power planning• Recruitment and selection • Employee motivation • Employee evaluation• Industrial relation• Employee service• Employee education, training, and

development

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Bina Nusantara University

Responsibility of HR Dept in Hotel

• Putting right man in the right place in the right time

• Increase productivity and work performance through education, training and development

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Human Resource Department Structure

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Interdepartmental of HR Dept

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Bina Nusantara University

HR Issues in Hotel

• Performance appraisal• Reward and punishment• Labour turn over and rotation• Communication• Training and development• Trade union and labour law

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Bina Nusantara University

Conclusion

• The main functions of the human resources department are employee recruitment, benefits administration, and training.