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Presented by: Presented by: Jeff Horton Jeff Horton Human Resources Manager Human Resources Manager

Performance management 09 km

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Page 1: Performance management 09 km

Presented by: Presented by:

Jeff HortonJeff HortonHuman Resources ManagerHuman Resources Manager

Page 2: Performance management 09 km

All Harassment is ProhibitedThis includes:

Sexual

Racial Age

Religion

Disability

National Origin

Sexual Orientation

Color

Marital StatusVeterans Status

Citizenship

Page 3: Performance management 09 km

NO TRASH TALK OR INSENSITIVE COMMENTS Example:

•No Profanity •No Racial or Ethic Slurs or Slang•No Demeaning Words to Describe Men or Women •No Dirty or Racial Jokes or Innuendos •No Sexist Words (example.. Baby, chick, girls, stud, hunk, broads, sweetie, darling•No Stereotyping •No Discussions of Affirmative Action•No Joking about Ethnic or Racial Identification•NO Imitating Accents•No Jokes about Religion, National Origin, Handicap, or Age

Page 4: Performance management 09 km

HOSTILE WORK ENVIRONMENT: VERBAL HOSTILE WORK ENVIRONMENT: VERBAL

HARASSMENT HOSTILE WORK ENVIRONMENT: HARASSMENT HOSTILE WORK ENVIRONMENT: VERBAL HARASSMENTVERBAL HARASSMENT

Unwelcome words directed at another Unwelcome words directed at another person. “The Language we use” such as:person. “The Language we use” such as:o Foul or offensive languageFoul or offensive languageo JokesJokeso Derogatory slurs, or Derogatory slurs, or o Comments of a sexual nature or concerning Comments of a sexual nature or concerning

an individual’s race, color, national origin or an individual’s race, color, national origin or sexual orientation.sexual orientation.

Page 5: Performance management 09 km

NON-VERBAL (VISUAL) NON-VERBAL (VISUAL) HARASSMENTHARASSMENT

•Unwelcome use of gestures.Unwelcome use of gestures.•Posting or distributing derogatory Posting or distributing derogatory

materials of any kind, including but not materials of any kind, including but not limited to:limited to:

•Displays of sexually explicit or sexist:Displays of sexually explicit or sexist:oCartoons, pictures or magazinesCartoons, pictures or magazinesoPosters or graffitiPosters or graffitioObjects (novelties of a sexual nature)Objects (novelties of a sexual nature)oAny of the above concerning an individual’s race, Any of the above concerning an individual’s race,

color or national origin, religion, disability status, color or national origin, religion, disability status, sex, veteran status, etc.sex, veteran status, etc.

Page 6: Performance management 09 km

Problems and ResponsibilitiesProblems and Responsibilities

If you feel you have been harassed:If you feel you have been harassed: Tell the person who you feel has harassed Tell the person who you feel has harassed

you that you don’t like what is being done you that you don’t like what is being done and to stop it.and to stop it.

Most harassers have no idea that what Most harassers have no idea that what they are saying/doing is perceived by you they are saying/doing is perceived by you as harassment.as harassment.

Usually, just talking about it will solve the Usually, just talking about it will solve the problem and both parties can work problem and both parties can work together.together.

Page 7: Performance management 09 km

COMPLAINT PROCESSCOMPLAINT PROCESS Report the incident to your supervisor.Report the incident to your supervisor.

If the person you feel is harassing you is If the person you feel is harassing you is your supervisor, the next level manager, your supervisor, the next level manager, your HR Manager, or the ethics hotline.your HR Manager, or the ethics hotline.

Once reported, all complaints are Once reported, all complaints are investigated in a timely and confidential investigated in a timely and confidential manner.manner.

Page 8: Performance management 09 km

COMPANY’S COMMITMENT:

1. To investigate promptly each report of policyviolations.

2. To keep the report and investigation confidential to the extent possible without impairing investigation.

3. To take prompt and corrective action if policy violation is found.

4. No retaliation.

It is your duty to report any violations of the harassment policy!

Page 9: Performance management 09 km

VIOLENCEVIOLENCEIN THE WORKPLACEIN THE WORKPLACE

Page 10: Performance management 09 km

Single IncidentSingle Incident > $1,000,000> $1,000,000

Estimated Cost To BusinessEstimated Cost To Business > $4 Billion> $4 Billion

COST TO BUSINESSCOST TO BUSINESS

Page 11: Performance management 09 km

Verbal threats to inflict bodily harmVerbal threats to inflict bodily harm Including vague or covert threatsIncluding vague or covert threats

Attempting to cause physical harmAttempting to cause physical harm StrikingStriking PushingPushing Other aggressive physical acts against Other aggressive physical acts against

another personanother person

EXAMPLESEXAMPLES

Page 12: Performance management 09 km

Verbal harassmentVerbal harassment Abusive or offensive languageAbusive or offensive language Gestures or other discourteous conduct Gestures or other discourteous conduct

towards supervisors, fellow employees, or the towards supervisors, fellow employees, or the publicpublic

Disorderly conductDisorderly conduct Shouting Shouting Throwing or pushing objectsThrowing or pushing objects Punching wallsPunching walls Slamming doorsSlamming doors

EXAMPLESEXAMPLES

Page 13: Performance management 09 km

According to the Bureau of Labor According to the Bureau of Labor Statistics (BLS) Statistics (BLS) Homicide is the second leading cause of Homicide is the second leading cause of

death in the workplacedeath in the workplace Homicide is the leading cause of death Homicide is the leading cause of death

for women in the workplace – 40% for women in the workplace – 40% Second leading cause for menSecond leading cause for men SixSix out of out of tenten incidents occurred in incidents occurred in

private companiesprivate companies

SOME STATISTICSSOME STATISTICS

Page 14: Performance management 09 km

History of violent behaviorHistory of violent behavior Obsessed by weaponsObsessed by weapons Carries a concealed weapon Carries a concealed weapon

(illegally)(illegally) Direct or veiled threatsDirect or veiled threats Intimidator – bullying Intimidator – bullying Obsessed with jobObsessed with job

DISGRUNTLED EMPLOYEE DISGRUNTLED EMPLOYEE “RED FLAGS”“RED FLAGS”

Page 15: Performance management 09 km

White maleWhite male 30 to 50 years of age30 to 50 years of age Little or no criminal recordLittle or no criminal record Aggressive behaviorAggressive behavior Troublemaker, unstable work historyTroublemaker, unstable work history Substance abuserSubstance abuser

PROFILE OF AGGRESSORSPROFILE OF AGGRESSORS

Page 16: Performance management 09 km

Establish a clear Establish a clear non-harassment/non-violence policynon-harassment/non-violence policy

Must be Must be “PERFECTLY CLEAR”“PERFECTLY CLEAR” that that harassment, threats, & violence will harassment, threats, & violence will not be toleratednot be tolerated

Focused on appropriate workplace Focused on appropriate workplace conductconduct

ESTABLISH A POLICY & PLANESTABLISH A POLICY & PLAN

Page 17: Performance management 09 km

Work history verificationWork history verification Driving record checkDriving record check Credit historyCredit history Criminal history checkCriminal history check Substance abuse trainingSubstance abuse training

PRE-EMPLOYMENT PRE-EMPLOYMENT SCREENINGSCREENING

Page 18: Performance management 09 km

Pre-employment/Post offerPre-employment/Post offer RandomRandom Reasonable suspicionReasonable suspicion

SUBSTANCE ABUSE SUBSTANCE ABUSE SCREENINGSCREENING