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organisational behaviour
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PERCEPTIONDr.Deepa Antony
PERCEPTION Perception is a process by which
individals organize and interpret their sensory impressions in order to give meaning to their environment
People’s behaviour is based on their perception of what reality is ,not on reality itself
FACTORS IN THE PERCEIVER
perception
Factors in the target
Factors in the
receiver
Factors in the
situation
pe
rceiver
•attitudes•Motives•Work setting •Social setting
Target
•Novelty •Motion•Sounds•Size•Background•Proximity•Similarity
situation
•Time •Work setting •Social setting
PERSON PERCEPTION Perceptions people form about each
other
ATTRIBUTION THEORY An attempt to determine whether an
individual's behavior is internally or externally caused
Tries to explain the ways in which we judge people differently ,depending on the meaning we attribute to a given behaviour
INTERNAL AND EXTERNAL Internal – behaviours we believe to be
under the personal control of individual External- behaviours are what we
imagine situation forced the individual to do
ATTRIBUTION THEORYIndividual behaviour
distinctiveness
External
internal
Consensus
Consistency
Internal
external
Distinctiveness- refers to whether an individual displays different behaviours in different situations
Consensus –if everyone faces a similar situation responds in the same way ,we can say that behavior shows consensus
Consistency –does the person respond the same way over time
FUNDAMENTAL ATTRIBUTION ERROR The tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when making judgment about the behaviours of others
If some one sues you and you win the case ,should he pay your legal costs
Eighty five percent said yes If you sue someone and lose the case
should you pay his costs44 percent said yes