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Pepsi social media strategy from e-marketing course at Portland State University.
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Ultimate Taste Challenge
Social Media
Strategy
Aiman Al Khachi • Michelle Harman • Kevin Zechenelly • Justus James • Matthew Kallstrom-Cho
Agenda
• Introduction & Context
• Strategy & Target Segment
• Paid & Earned Media Tactics
• Owned Media Tactics
• Campaign Integration & Management
Is Social Enough?
Drawbacks Current BBDO Plan
•Heavy traditional media
spending
•Facebook as Hub
•Games
•Promote through events
•Lack of user generated
content and restricted
sharing
•Facebook as “hub”
•Lacking long term
engagement
•Doesn’t resonate with
Millenials.
Is Social Enough?
Revised Plan
•Encourage user generated
content
•Incentivize group behavior
•Reward participants
•Microsite as hub
Overall Strategy
Objectives
Goals
Strategy
Tactics
Engagement • New Fans UTC Participation
Community Building Increase Market Share
Microsite as Hub
Paid • Earned Owned
Target Audience - Millenials
• Age 16-25
• Urban, Lower-share markets
• Toronto & Vancouver
Entertainment Freebies Fun events &interactions
Target Audience Values
Paid Media Tactics
Facebook Promotions ex: events
Twitter Promoted Tweets,
Trends, etc.
Pop up PPC
Earned Media – Generating Buzz
Viral Videos User Generated Content
RedditFacebookTwitter
Content Creation & Viral Sharing
Earned Media
Pranks
Videos
Humor
Retweets & Hashtags Likes Shares
Owned Media
From Microsite
UTC Event Participation
Owned Media – Microsite
Campaign Integration
• Decide on social media channels
• Plan Content
• Plan competitions, events, etc.
• Schedule Publishing of Content
Editorial Calendar
Campaign Integration
Social Media Tools
Solution to monitor and manage your Twitter feeds with powerful filters to focus on what matters. You can also schedule tweets and stay up to date with notification alerts for new tweets.
Unlimited social profiles, enhanced analytics, advanced message scheduling, Google Analytics and Facebook insights integration.
Solution to watch real-time conversation on social media in order to predict the best times for publishing content to capture peak attention from target audiences.
Campaign MaintenanceMeasuring, Evaluating, & Adjusting
Key Performance Indicators
Reach
• Number of fans & followers
• Demographics
Engagement
• Active Followers
• Likes & Shares
• Comments’
• Mentions
Conclusion
• Integrate Media Channels
• Use Microsite as hub
• Promote long term brand growth