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1.ESSENTIAL PARTS OF BUSINESS

LETTERS2.NON ESSENTIAL PARTS OF BUSINESS LETTERS

3.GLOBAL COMMUNICATION

TOPICS

Essential Parts

Of

Business Letter

• The essential parts of a Business Letter are those parts without which business letters are considered to be incomplete.

• 1. The Heading:• Contains the return address (usually on two or three lines

with a return break after the street address and state/province) and the date of the letter after. Add a phone number, fax, or email if desired/necessary. A header is obviously not needed if you are using stationary with this information already printed on it. Return break after the heading. Microsoft Word has some nice business templates you can model after.

• 2. Date:• The date consists of day, month and year. The date finds

its place either at the starting of left margin or at the closing of the right margin as the style adopted. Date enables quick references in future and helps in prompt action and orderly filing.

• 3. Inside Address:• This is the address you’re sending the letter to. Make it

complete – use names and titles if you know them. This is always on the left margin. Use a return break after the inside address.

ESSENTIAL PARTS OF BUSINESS LETTERS

• 4. Salutation:• Typically beings with “Dear ______” if you know the person’s name, and

normally comes attached with a title like “Mr.” “Mrs.” “Dr.” etc.Use a semicolon, NOT a comma after the salutation, it’s more formal. Return break twice after the salutation.

• 5. Body of the letter:• Say what you have to say. Keep it single-spaced, but return break twice

after each paragraph. Make it clear and easy to read.

• 6. Complementary close:• Best to stick with something formal, like “Sincerely.” Use a comma,

return break four times after.

• 7. Signature line:• Signature is the assent of the writer to the subject matter of the letter

and is a practical necessity. It is usually hand written and contains the writers name, status, department, firm etc. Signature is put just below the complementary close.

NON-ESSENTIAL PARTS OF A BUSINESS LETTER

• When appropriate any of these optional parts may be included in a business letter. The optional or non-essential parts of a business letter are:

• 1.Reference Line• This line is written to link the letter with previously sent letters.• 2.Attention Line• To ensure prompt attention, sometimes a letter which is addressed to a

firm or a company needed the attention of a particular officer, either by designation or by name in that organisation. This is done by adding an address, two spaces above the salutation. This line is generally underlined.

• "Attention: The Sales Manager" or ("Attention" Mr. A. B.)• 3.Subject Line• The purpose of the subject line is to let the reader know immediately what the

message is about. It also helps in filing. The subject line may include or omit the word 'Subject'. It is usually placed on the second line below the salutation and centred or placed with the left margin. Typing may be capitals and lowercase and under-lined or bold or all capitals.

• 4.Identification Line• From whom this letter is and who typed it.• 5.Enclosure• If there is anything attached to the letter, it must be indicated

against the enclosure line which is to be typed two spaces below the identification or reference section.

• Generally the abbreviated form is typed against which the number of enclosures is indicated.

• Encl: 2 • 6.Copy Notation • When the persons other than the addressee are intended to

receive the copy of the letter, the names of these persons arranged in order of importance or in alphabetical order, should be typed in a copy notation. It is placed below the reference initials or enclosure notation. Type 'cc' before the recipients' name or 'pc', if it is a photocopy.

Block and Semi block letter

Global Communication

What is Global Communication?Global communication is the ability to provide and access information across cultures through speaking, listening, or reading and writing. Global skills are particularly vital in a business environment, where language and cultural barriers can impact efficiency.

1.FOR SUCCESSFUL SUCCESSION2.TO UNDERSTAND THE CULTURE

NEED OF

GLOBAL CUMMUNIACATION

WHAT IS CULTURE?CULTURE IS THE COLLECTION OF DIFFERENT

VALUES LIKE MORAL VALUES,CUTOMS,SOCIAL NORMS AND

RELIGIOUS BELIEVES .

ANY QUESTION

S?