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In a recent survey of over 400 meeting professionals, over 50% indicated that the panel discussion format was merely “okay”. In fact, ALL panel discussions should be amazingly powerful, delivering on the promise to the audience so they get real value and applicable take-aways. In this 45 minute webinar, professional panel moderator, Kristin Arnold, will share the top ten mistakes that moderators make when facilitating a panel discussion…as well as what to do about them. Learn tips and best practices from the pros so that the next time you moderate or participate as panelist on a panel discussion, you’ll hit it out of the park!
Citation preview
© 2012 All Rights Reserved
10 Most Common Mistakes Moderators Make
And How to Avoid Them
November 7, 2013
www.ExtraordinaryTeam.com www.PowerfulPanels.com
© 2011 All Rights Reserved High Stakes Meeting Facilitation Team & Facilitator Training Conversational Keynotes, Breakouts and Panels Specializing in
Kristin J. Arnold, MBA, CMC, CPF, CSP © 2012 All Rights Reserved
Tel: 480.502.2100 or 800.589.4733
Fax: 480.502.2102 or 888.884.9132
Email: [email protected]
President, QPC Inc. – The Extraordinary Team
11890 E Juan Tabo Road, ScoSsdale, AZ 85255
www.ExtraordinaryTeam.com
Very Poor Poor Okay Good Great
2%
18%
43%
34%
3%
81% Moderator Issues
69% Out of Control Panelists
58% Topic Problems
57% Poor Panelist SelecHon
25% Audio/Visuals
• The Panel Moderator • Top 10 Panelist Mistakes…
• And What to Do About Them!
Nope Not Really Did Okay Yes Indeed!
8%
25%
46%
21%
Helps the audience get their needs met through the panel format.
Source: Renee Blodge3 h3p://www.weblogtheworld.com
Source: Automo<ve Recyclers Associa<on
• Sets the agenda • Keeps discussions on track • Brings out differing opinions & interesHng informaHon
• Clarified confusion • Intervenes as needed
• Builds the dialogue • Probes beneath the surface • Pushes for specifics • Keeps the conversaHon lively
• IdenHfies areas of debate & controversy
• Ensures presentaHons don’t overlap
• Coordinates slideshows
• Withholds own personal opinions & judgment
• Doesn’t show bias or favoriHsm
• Brings energy • Models enthusiasm
• Works the room
• Engages the audience • Injects humor where appropriate
PEEVES PET
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Panel Title Goes Here
W/I MC Q&A S/T
Q&A Style
I/P I/P I/P I/P MC Q&A S/T
IniOal Remarks Style
W/I P P P P Q&A S/T
PresentaOon Style
W
S/T
Source: Automo<ve Recyclers Associa<on
• Pre Q&A • Room set up • QuesHon cards • Mingle • Show you care • Take a poll • Small Groups • Q&A • Nudge your neighbor • Audience summarizes
Source: h3p://en.wikipedia.org/wiki/Pope_Francis
Source: Automo<ve Recyclers Associa<on
Buy My Stuff!
Buy My Stuff!
• Do your research – Topic – Panelists
• P x 2 + 10 = # of ? • Sequence
– Strategic – Benefits – Specifics – ApplicaHon
• Research the topic, panelists & audience
• Create the format, agenda & ground rules
• Write the welcome & introducHons
• Curate the quesHons • Decide the Q&A format
• Determine logisHcs • Confirm details with the panelists
• Assemble the slideshow
• Spread the word
C
Eye Contact
Redirect
Movement
Feedback
Remind
Confront
Do Nothing
• “Not up to the task”
• “Not facilitaHng the discussion”
• “Doesn’t take charge”
• “Not strong enough to stop people and move on”
• Get training • Watch others
• Moderate lots of panels
• Take a deep dive
1. Not skilled 2. Failed to intervene 3. Lack of preparaHon 4. Asked poor quesHons 5. Shameless self-‐promoHon 6. Talked too much 7. Didn’t engage the
audience 8. Poor design 9. Long/boring introducHons 10. Didn’t meet the objecHves
• Take the survey at hSp://www.surveymonkey.com/s/G7ZSPBZ
• Join the Group
• www.PowerfulPanels.com
– Watch the free videos
– Buy the book
– Join the membership site – soon!
© 2012 All Rights Reserved
What Were You Thinking? 5 Ways to Jumpstart Your CriOcal Thinking Skills
January 16, 2014
www.ExtraordinaryTeam.com
© 2011 All Rights Reserved High Stakes Meeting Facilitation Team & Facilitator Training Conversational Keynotes, Breakouts and Panels Specializing in
Kristin J. Arnold, MBA, CMC, CPF, CSP © 2012 All Rights Reserved
Tel: 480.502.2100 or 800.589.4733
Fax: 480.502.2102 or 888.884.9132
Email: [email protected]
President, QPC Inc. – The Extraordinary Team
11890 E Juan Tabo Road, ScoSsdale, AZ 85255
www.ExtraordinaryTeam.com