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What should you outsource, and what do you need to do in-house? How to segment the vendors that you need? What vendors do you need right when you start, and what vendors will you need as you grow? How do you recruit and select the important vendors? What are tips and tricks to manage vendors in order to ensure a consistent level of quality? How do you fire and replace under-performing vendors? What are common mistakes made when dealing with vendors?
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Outsourcing 1-o-1In house, Partners or Suppliers?
francesco [email protected]
@fullo / @ideato
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outsourcing
present participle of out·source (Verb)
1.Obtain (goods or a service) from an outside supplier, esp. in place of an internal source.
2.Contract (work) out.
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supplier
sup·plier
1.someone whose business is to supply a particular service or commodity.
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business partnership
bɪzˌnəs ˈpɑːtnəʃɪp1.A legal form of business operation between two or
more individuals or companies who share activities and profits.
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The reasons to outsource
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The reasons to outsource
We don’t have enough... (manpower, knowledge, time)
We want to focus on business critical stuff
We don’t have enough money to do in house
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business critical stuff/knowledge
Risky Outsource
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introduce “Technical Debt” === worst
outsourcing model, ever
Man renting
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Partners or Supplier?
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Partners or Supplier?
strategic assets
good forcommodities
(ie. adsl)Collateralactivities(website?)
easy to replace
Shareknowledge
(may) shareyour vision
(may) sharerisks
Don’t doyour work!
Need (some)remuneration
highquality (?)
No realtimeavailability
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Partners or Supplier?
strategic assets
good forcommodities
(ie. adsl)Collateralactivities(website?)
easy to replace
Shareknowledge
(may) shareyour vision
(may) sharerisks
Don’t doyour work!
Need (some)remuneration
highquality (?)
your employees,
too
No realtimeavailability
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to do doing done
Integrate processes
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to do doing done
Integrate processes
Do the outsourcershares your processes?
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Use your partners to help your staff improvement
Knowledge “renting”
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Discussion time!