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Operator of the FutureOperator of the Future
Which Issue are you MOST worried about for the Future?Which Issue are you MOST worried about for the Future?
1. Safety and Security2 R l ti2. Regulations3. Ageing Workforce – Losing Experience4 Product Quality4. Product Quality5. Asset Utilization, Availability and Life
Extension6. Unscheduled Down-time7. Cost Containment or Reduction8. Competitors - Doing it Better, Faster,
Cheaper…
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Answer in context to “Operator of the Future”
Business ObjectivesBusiness Objectives
Health, SafetyEnvironment
Value to Shareholder
Customer Satisfaction
Achieving these and other objectives are challenging!
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g g
What do you have to work with?
Technology Advances HelpTechnology Advances Help
SimulationVi t l R lit A tVirtual Reality - AvatarsTouch Screen & Hi DefFacial RecognitionFacial RecognitionWireless CommunicationSmart PhonesSmart PhonesWeb Meeting TechnologyInstant Messaging
Just look at the consumer world g g
The list goes on… to see the future for your plants.
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What else do you have to work with?
Procedures and ProcessesProcedures and Processes
Work FlowSt t P dStartup ProceduresShutdown ProceduresTask SchedulingTask SchedulingWork Breakdown StructuresAlert HierarchyAlert HierarchyAlarm Rationalization & Management
Doing work in a consistent,
Emergency Response Procedures
repeatable way.
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Have we forgotten anything?
Oh Yes…PeopleOh Yes…People
You have a highly skilled Workforceskilled WorkforceThey will be retiring soonYou have begun the transitionReplacing old equipmentUpgraded yourUpgraded your proceduresAnd now you are
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ready for…
Alignment of Objectives and LeversAlignment of Objectives and Levers
Health, SafetyEnvironment
ProcessTechnology
V l e to C tomeValue to Shareholder
Customer Satisfaction
PeopleYou have the …and you have
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pObjectives… the Levers!
Control Operators: Circa 2025Control Operators: Circa 2025
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They will have the skills – you have to provide them with the knowledge!
What do you fear won’t be there…What do you fear won’t be there…
…for the Operator of the Future
0%0%0%0%1. Experience2. Systems & Apps 3. Procedures4. Information
Experience Sys & Apps Procedures Information
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Thank You.Thank You.For more information, contact the author at [email protected] or visit our
web pages atwww arcweb com
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www.arcweb.com
