Operation Workacation: How To Securely Work From the Beach

Delivering IT Peace of MindSM

OPERATION WORKATIONHow to securely work from the beach


Work Life Balance

So we have been told…..

At one point in history, people went to work and when they came home they didn’t check email, text messages,

Twitter, Facebook or anything else.

Work stayed at work.


Work Life Balance

In Simpler Times

Work Life

So we have been told…..

At one point in history, people went to work and when they came home they didn’t check email, text messages,

Twitter, Facebook or anything else.

Work stayed at work.


Work Life Balance

The reality for many of us

these days is that our professional lives bleed into our personal lives!

In our time


In our time

Work Life Balance

LifeWork

The reality for many of us

these days is that our professional lives bleed into our personal lives!


With constant connection to work it is no wonder that we need a vacation.


85% of Americans (198 million people) are planning time away in the coming months, up 13% from 2014.

We Need a Vacation

http://about.americanexpress.com/news/pr/2015/summer-travelers-extend-vacations.aspx/

http://newsroom.aaa.com/2013/06/aaa-survey-reveals-most-americans-plan-to-travel-this-summer-with-value-and-family-top-of-mind/

http://newsroom.aaa.com/2013/06/aaa-survey-reveals-most-americans-plan-to-travel-this-summer-with-value-and-family-top-of-mind/


…but not all of us feel comfortable just dropping everything and completely unplugging.

We Need a Vacation


42% of Americans had unused vacation time; totaling 429 million unused days and an average of 3.2 days per person

We Need a Vacation

http://www.projecttimeoff.com/resources/executive-summary/assessment-paid-time-us-executive-summary


9% were afraid to take time offdue to unstable job market.

We Need a Vacation

http://money.cnn.com/2012/05/18/news/economy/unused_vacation_days/index.htm




12% reported feeling guilty that they’re not at work.

We Need a Vacation





Considering the way work 24/7 while we are NOT on vacation, and the current job market, it is really unrealistic to think we are just going to unplug.

Most people work while on vacation.

We Need a Vacation


Question

How do you plan to work on your summer vacation?

a) I don’t, I plan to unplug and leave work behind.

b) I plan to check and respond to email, voicemail or texts during some part of my trip.

c) I expect my boss to call and ask me to do some work.

d) I will review some documents while on vacation.

e) I am not taking a vacation this summer .


How the Nation Workations

Work While on Vacation

Read Emails

Access Documents

Texting

Asked To Do Work By the Boss

0% 10% 20% 30% 40% 50% 60%

http://www.teamviewer.com/en/press/20120717.aspx

http://www.teamviewer.com/en/press/20120717.aspx


Methods of Access

People use a variety of devices and methods to connect while on vacation. The problem is a lot of these methods are not really safe and put corporate data at risk of being stolen or compromised.


Methods of Access

•Reading Email– Smart phone, IPAD or Tablet– Personal computer

• Using a public WiFi network– Public or semi-public computer

•Accessing Documents– Corporate VPN– Dropbox– Backdoor program like LogMeIn– Email yourself files ahead of time


Bringing Your Own Device

• Lost/Stolen/Damaged

http://www.ponemon.org/local/upload/file/The_Human_Factor_in_data_Protection_WP_FINAL.pdf

http://www.computerworld.com/s/article/9105198/Survey_More_than_10_000_laptops_lost_each_week_at_airports

12,000 computers are lost at airports every week.

56% of people say their laptop frequently

contains confidential information.

65% do not take extra

precautions to protect their information.

http://www.ponemon.org/local/upload/file/The_Human_Factor_in_data_Protection_WP_FINAL.pdf




Bringing Your Own Device

• Best Practices Before You Travel– Have a mobile device management policy

for your company.• Password enforcement not enough.• Must use encryption.• Must be able to remotely wipe the

device. • Should prevent access via open Wi-Fi

networks.• Use a technology to enforce the policy.

• Best Practices While You’re Traveling– Treat your devices like cash and keep a

close eye on them.


Lost Laptop Case Study

• Small Hospice in Idaho– Laptop was stolen out of a car and contained about 500

unencrypted patient records.– This was the first data breach for this company.

*Network World, 2013: http://www.networkworld.com/community/blog/first-time-small-data-breach-draws-big-fine-50k

http://www.networkworld.com/community/blog/first-time-small-data-breach-draws-big-fine-50k




• Small Hospice in Idaho– Laptop was stolen out of a car and contained about 500

unencrypted patient records.– This was the first data breach for this company.

*Network World, 2013: http://www.networkworld.com/community/blog/first-time-small-data-breach-draws-big-fine-50k

Fined $50,000 for losing a single laptop





• Massachusetts Eye and Ear Hospital– Laptop was stolen out of a car and contained 3,500 unencrypted

patient records.



• Massachusetts Eye and Ear Hospital– Laptop was stolen out of a car and contained 3,500 unencrypted

patient records.

Fined $1.5m for losing a single laptop



• NASA– Lost a laptop with a “significant number” of employee’s personal

information.– Stolen out of a locked car– The computer was password protected



• NASA– Lost a laptop with a “significant number” of employee’s personal

information.– Stolen out of a locked car.– The computer was password protected.

Over $200,000 in credit monitoring services for those affected.


Unsecured Networks

• Any network that does not require a password should be considered unsecure and unsafe.

• Tips for secure browsing on public WiFi:– Use a VPN

• If your company does not have one and you travel a lot consider buying a subscription to a VPN service.

– Only accesses sites with HTTPS.– Save your online banking for when you

are at home.– Airplane mode is your friend.


NEW SOLUTIONS TO WORK WHILE ON THE ROAD

26


New Technology Solutionsfor the Enterprise

• Virtual Desktops– A cloud based desktop you can log into from anywhere.

• Mobile Device Management– Gives employers control over employee owned devices that may

be accessing corporate data.


What is a Virtual Desktop?

• The desktop environment, all the data and the computer computation take place on a server in our data center.

• The end users access their desktop over the internet using an endpoint device, a laptop, tablet computer or thin client.– No computation is performed on the endpoint device.– No data is stored on the endpoint device.– Only screen images and input commands like mouse clicks and

keyboard commands are sent across the datacenter.


Virtual Desktop Advantages

29

Quickly and easily add desktops and

resources for growth.

SCALABLECompanies can get off the desktop refresh treadmill.

Lifespan of existing desktops can be extended.

BUDGETING

Your data never leaves your data center.

A lost laptop does not mean lost data.

SECURITYWork on any device from

anywhere.

PORTABILITY


Mobile Device Management (MDM)

• MDM provides a comprehensive and complete set of capabilities to get both corporate and employee owned devices enrolled and configured over the air for enterprise access to secure corporate data stored on these devices.

• Customers receive the entire mobile device lifecycle.– Specifying and enabling global policies.– Over the Air (OTA) enrollment of mobile devices.– Providing device compliance and inventory data.– Remote lock or remote wipe of all data or corporate data from

managed devices.– End-user help desk support.


31 April 15, 2023

MDM Benefits at a Glance

• Secure– Manages native security

settings– Enforces device compliance– Extends corporate security

infrastructure to mobile devices– Retains users personal profile

while meeting corporate security objectives

• Easy– User provisioning

• Scalable– The service grows with the

needs of your business


Additional Options and Tips

• Encrypted Thumb Drive– Add documents and contacts you know you will need.– Make sure this is encrypted!!!

• Tether your laptop from your smart phone– Some wireless providers allow you to make a secure wireless

network.

• Use a VPN tunnel– Creates a secure link between you and your office.

• Use an Enterprise File Sync program– Dropbox is for individual use, no audit trail of file access.– Products like Box.net and FileSync have controls and audit logs so

file sharing can be controlled and monitored.

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mindSHIFT Technologies• cloudSHIFT Desktop℠

– A fully managed hosted virtual desktop

• mindSHIFT Hosted Email– A fully managed email solutions built with security first:

• Integrated Mobile Device Management• Encrypted Email

• Total IT Management– Several Managed IT services plans

• We manage your entire IT stack– VPN Capabilities – Desktop Encryption– Professional Services to help you craft a Mobile Device policy

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Bon Voyage

•Always keep a close eye on devices

•Encrypt your laptop and USB drives

•Implement a mobile device management policy at your workplace

•Never use the “Free Wireless”


Thank You

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Operation Workacation: How To Securely Work From the Beach