WELCOME TO OBP

M A R Y A N N F A R R U G I A

OFFSHORE OUTSOURCING: Is this un-Australian or is it 21st century pragmatism

OBP is a Business Process Outsourcing company

Commenced operations April 2013

Currently have over 50 freight forwarding/customs clients

WHO IS OBP

BPO stands for Business Process OutsourcingIt is the contracting of a specific business tasks, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace.

WHAT IS A BPO

BENEFITS OF USING BPO

Lowering your labour costs - Save up to 80% per person per yearIncreased productivity (4 staff in the Philippines for every 5 in Australia)No superannuation No payroll taxNo more implications of hiring and de-hiring or retrenching staff

No requirement for re-training new employees No sick leave and annual leave worriesOffice space I.T. supportExperts in industry software productsCompete with the multinationals

1. Margins are on the decrease2. Labour costs are on the increase3. Lack of staff with industry experience for lower level roles4. Cost of staff for weekend or after hours work 5. Increasing customer and customs demands6. Ability to keep your business running 24/7 7. Your competitors are already doing it8. Ability to centralise your tasks for all locations in Australia9. Opportunity to document your processes

WHY DOES THE FREIGHT FORWARDING INDUSTRY NEED TO OUT OUTSOURCE?

Import Operations Australia - $50,000 + Super = $54,500 PAPhilippines – US$1350 per month = A$20,800 PASaving A$33,700 per person per year

CompileAustralia - $65,000 + Super = $70,850 PAPhilippines – US$1550 per month = A$23,900 PASaving - $46,950 per person per year

COST COMPARISON AUSTRALIA VS PHILIPPINES

Cultural Compatibility

Proficient in English

2 Hours Time Zone Difference from Australia

Impressive Digital Connection – (Telstra)

Strong Government and Industry Initiatives

Highly Skilled and Available Workforce that have Freight and Customs Experience

WHY THE PHILIPPINES?

Operations• Import and Export Operations• Job Registration• Track and Trace• Sea Cargo Automation• Air Cargo Reporting• Managing Tariffs• Inbox Management• Warehouse Data Entry

Customs• Compile• Job Registration• Classifying• Landed Costings

Accounts• Accounts Payable• Accounts Receivable• Accounts Reconciliation• Payroll• Spot Quotes• General Ledger Posting

Sales• Telemarketing• Inbound Customer Support

IDEAL FORWARDING & CUSTOM TASKS TO OFFSHORE

www.offshorebusinessprocessing.com

THANK YOU!

© MARYANN FARRUGIA