Office 365-exchange-online-technical-overview

Microsoft® Exchange OnlineTechnical OverviewName | Title | Company

| Copyright© 2010 Microsoft Corporation

Caveats

• Dates and capabilities are subject to change• Not all features are available during beta• Some features may require add-on subscriptions

DisclaimerThis presentation contains preliminary information that may be changed substantially prior to final commercial release of the software described herein.

The information contained in this presentation represents the current view of Microsoft Corporation on the issues discussed as of the date of the presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of the presentation.

This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this presentation. Except as expressly provided in any written licence agreement from Microsoft, the furnishing of this information does not give you any licence to these patents, trademarks, copyrights, or other intellectual property.

© 2010 Microsoft Corporation. All rights reserved.


Announcing Microsoft Office 365

BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST

VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.


Hosted Service On-Premises

Exchange Online: Trusted, Familiar and Robust

Co-Existence

• Powered by the world’s leading email server• Operated by the Exchange engineering team• Leverages years of investment in enterprise email


Anywhere Access

The Benefits of Exchange Online

Protection and Compliance

Visibility and Control Deployment Flexibility


Calendaring Email Contacts Tasks Company Directory Mobility Offline Access

Anywhere AccessBusiness-class messaging

• Rich client access via Outlook • Premium Web email experience via OWA• Support for a broad range of mobile devices• Large mailbox sizes (25GB)

PCs PhonesBrowsers


Anywhere AccessOutlook experience• Gives your users a familiar, full-fidelity Outlook experience• Supports Outlook 2010 features including Conversation view,

MailTips, and Meeting Room Finder

Conversation View in Outlook

2010MailTips in

Outlook 2010


IM and presence integration with

Lync Online or Lync Server

Anywhere AccessOutlook Web App experience

• IE, Firefox, and Safari support• Integrated IM and presence

• Enhanced search, filters, favourites

• Side-by-side calendar view


• Seamless mobile access through Exchange ActiveSync • Support for popular mobile devices• Self-service remote device wipe

Anywhere AccessMobile messaging

AppleWindows® Phone

Palm/HP

Nokia


Anywhere AccessRobust collaboration features• Global address list and

shared contacts• Shared mailboxes

(e.g. [email protected])

• Delegation (manage another user’s calendar)

• Restricted, moderated, and dynamic distribution groups

Delegate access

Global Address List

Distribution groups

mailto:[email protected]


Anywhere AccessEnterprise-class calendaring

Multiple calendars

Scheduling Assistant

• Calendar sharing and publishing

• Granular calendar permissions

• Resource mailboxes (conference rooms)

• Out of Office


• Integrates with your on-premises phone system

• Removes the need to manage voicemail infrastructure

• Gives users a single inbox for email and voicemail

• Provides the latest features of Exchange Unified Messaging

Anywhere AccessHosted voicemail*

Inline player

Voicemail preview

Caller ID

*Hosted voicemail not available in all regions during Beta


Protection and CompliancePremium anti-spam and antivirus protection

• High-accuracy spam filtering• Multiple virus-scanning engines• Included with Exchange Online subscription• Admin centre provides advanced policy rules and reporting

External Email


Protection and ComplianceNative Exchange archiving

• Allows easy migration to a managed archive solution• User experience for managing mailbox does not change • Provides a way to centralise data currently stored in PST files

Archive can be searched with familiar tools

Archive appears alongside a

user’s primary mailbox

Content can be dragged from

PSTs to the archive


Protection and ComplianceRetention policies and legal hold

• Custom policies automatically delete or archive content • Integrates with personal archive• Legal hold policy captures user edits and deletions

Policies apply to all emails

within a folder by default

User can view expiration

date

User can select retention policy

for a specific email


Rich search criteria

and targeting options

Protection and ComplianceMulti-mailbox search

• Web-based search capabilities can be delegated to specialists• Empowers legal and compliance staff to conduct e-discovery• Search works across on-premises and online mailboxes

Results stored in specialised

mailbox

Preview of search results


Protection and ComplianceTransport rules

• Structured like Inbox rules• Apply to all messages sent inside and outside the organisation• Configured with simple Web-based GUI

Conditions

If the message...Is from a member of the group ‘Executives’And is sent to recipients that are 'Outside the organisation' And contains the keyword ‘Merger’

ActionsDo the following...Redirect message to: [email protected]

Exceptions

Except if the message...Is sent to [email protected]


Protection and ComplianceIntegration with IRM services

• Exchange Online can be integrated with on-premises AD RMS • This activates advanced Exchange 2010 IRM features,

including:• IRM in OWA, IRM search, and Protected Voicemail • Transport Protection Rules and Outlook Protection Rules

AD RMS Server(On-premises)

Exchange Online

Key Import


Protection and ComplianceFlexible mail routing*

• Route outbound email through on-premises email server or other hosted service

• Allows use of third-party appliances for encryption and data leakage prevention (DLP)

Outbou

nd em

ail

Messaging Server

or Applianc

e

Internet


Visibility and ControlExchange Control Panel

• Powerful Web-based tool for managing your online environment

• Capabilities such as multi-mailbox search and group management can be delegated to non-IT users


Visibility and ControlRemote PowerShell

New-DynamicDistributionGroup-Name "Florida Sales and Marketing" -IncludedRecipients MailboxUsers -ConditionalDepartment Sales,

Marketing-ConditionalStateOrProvince Florida

• Allows scripting and automation of routine tasks

• Lets you update settings without calling support

• Gives you to access to raw data for reports


Visibility and ControlRole Based Access Control

• Delegate administrative tasks within IT and beyond• Granular control over scope and permissions

Andy RyanSystems

Administrator

Organisation Management

All employees

Help Desk

All employees in Europe

Discovery Management

All employees in the U.S.

• Multi-mailbox search• Set legal hold

• Create users• Edit retention

policies• Create transport

rules• Configure UM

• Set legal hold• Edit mobile

security policies• Manage dynamic

distribution lists

• Track messages• View-only

recipients

• Mobile device wipe

• Manage groups

Donna ScottCompliance Officer

Joanna RybkaTier 1 Support

(Europe)


Track configuration

changes: RBAC, settings, etc.

Track mailbox access: delegates, shared mailboxes,

etc.

Export log data for long-term retention or custom reports

Visibility and ControlAuditing reports

• Track delegate access and see which users have logged in to shared mailboxes

• Find out who changed configuration settings and administrative permissions

• Extract data in XML format for long-term storage or to build custom reports


Deployment FlexibilityExchange Web Services

Flexible• Works with Exchange Online• Works with Exchange Server • Works in hybrid environments

Easy to Use• .NET-based EWS Managed API 1.0• Full Visual Studio support

Rich Functionality• Create custom portals and applications• Enhance line of business apps with

calendar data and email workflow


Deployment FlexibilityWeb-based Exchange and IMAP migration tools

• Free migration tools• No software to

install• Migrate email,

calendar, contacts and tasks from Exchange 2003, 2007 or 2010

• Migrate email from all platforms that support IMAP

• Allows fast cutovers or staged migration


Add an Exchange 2010 server to your on-premises environment

to unlock advanced coexistence features

Deployment FlexibilityRich coexistence with Exchange Server

• Share free/busy data between cloud and on-premises users• Migrate users to the cloud with native Exchange tools• Preserves Outlook profile after migration (no OST re-sync)• Easily move mailboxes back on-premises

Exchange Server 2003 or

2007

Exchange 2010 SP1 “coexistence” server


Deployment FlexibilityKiosk Worker subscription

Low-cost offering for lightweight email users

• Mailbox access via the regular version of Outlook Web App

• POP access• 500 MB mailbox• Same antivirus and anti-spam

protections as regular subscription


Exchange Online Summary

• PC, browser and phone• Large mailbox sizes• Robust collaboration

features

Anywhere Access

• Premium anti-spam and antivirus

• Native personal archive• Retention policies

and legal hold

Protection and Compliance

• Web-based management • Remote PowerShell• Role Based

Access Controls

Visibility and Control

• Powerful Web services API• Comprehensive data migration

tools• Coexistence with

on-premises servers

Deployment Flexibility

APPENDIX

UNION

Demo TitlePresenter

DEMO


© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted

to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


PSTN

PBX and Office Phones

Internet

Customer owns and maintains PBX and SBC/gateway on-premises

Exchange Online hosts Exchange UM services

*Hosted voicemail not available in all regions during Beta

Anywhere AccessHosted voicemail architecture*

• Session Border Controller (SBC) at customer site connects PBX to Exchange Online

• Calls are securely routed from local PBX to hosted UM servers

• Integration with Lync Server also available


IMAP migration• Supports wide range of email platforms• Email only (no calendar, contacts, or

tasks)

Exchange migration• Good for fast, direct migrations• No server required on-premises

Coexistence with Exchange• Allows a staged migration• No server required on-premises

Rich coexistence with Exchange• Enables cross-premises calendaring,

smooth migration and easy off-boarding

Exchange 5.5 X

Exchange 2000

X

Exchange 2003

X X X X

Exchange 2007

X X X X

Exchange 2010

X X X X

Notes/Domino X

Groupwise X

Other XAdditional options available with tools from migration partners

Mig

rati

on

Coexis

ten

ce

Deployment FlexibilityOptions for migration and coexistence


Which Exchange Server Features Are Not Available in Exchange Online?

• Speech-enablement of directory and auto-attendant

• S/MIME in OWA• S/MIME certificate sync

• PST import and export• Provision users in multiple datacenters

• Multiple on-premises AD forests • Resource forest topologies

• Outlook 2003 support• OWA login: public/private radio buttons

• MAPI/CDO access• Server-side code, .dlls, transport agents

• Custom OWA themes, logos, add-ins

• Public folders

• Exchange 2007-style Managed Folders

• GUI for creating Retention Policies

• Multi-mailbox search: export to PST

• Third-party add-ins for transport rules

• Hierarchical address book• Global Address List segmentation

Client Access

Directory

Voice mail

Applications

Administration

Compliance/Archiving

Security