oDesk 2008 Global Offshore Outsourcing Statistics Report

Statistics ReportJanuary 2008

Statistics ReportJanuary 2008

2008

Global Outsourcing

Statistics ReportDecember 15, 2008

AGENDA

Background

Summary of findings

2008 Country Statistics

Canada

India

Pakistan

Philippines

Russia

Ukraine

United States

Hours by Week

How to use this data

Methodology


BACKGROUND

oDesk (www.odesk.com) is the leading marketplace for online work teams with the best business model for both buyers and providers

Over 125,000 professional contractors, including software engineers, web developers, graphic designers, writers, researchers, and virtual assistants around the world provide services via oDesk. The average job size on oDesk is $4,000

The following presentation summarizes oDesk’s 2008 activity in Canada

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Click here to see complete

oDesk Outsourcing Statistics


SUMMARY OF FINDINGS

The United States has the greatest number of providers and highest average feedback rating. Homeshoring within the US continues to gain momentum.

Outsourcing to the Philippines is growing faster than any other country. Its largest category is Knowledge Processing Outsourcing (KPO), including data entry and virtual assistants. The country’s average feedback rating recently surpassed the oDesk average for the first time.

India remains the dominant player in the industry, boasting the highest number of new hires. Its largest work category is software and web development.

Software and Web Developers are earning nearly 3x the rates of writers and administrative assistants around the world.

The total number of providers, average hourly rate charge, and average feedback score of our 7 featured countries are summarized below:

Canada Total Providers: 3,581Average Hourly Rate Charge: $19.60Average Feedback Score: 4.32

Russia Total Providers: 2,721Average Hourly Rate Charge: $16.86Average Feedback Score: 4.31

India Total Providers: 27,454Average Hourly Rate Charge: $12.52Average Feedback Score: 4.01

Ukraine Total Providers: 2,929Average Hourly Rate Charge: $15.96Average Feedback Score: 4.36

Pakistan Total Providers: 5,960Average Hourly Rate Charge: $11.13Average Feedback Score: 4.36

USA Total Providers: 52,637Average Hourly Rate Charge: $18.32Average Feedback Score: 4.40

Philippines Total Providers: 17,213Average Hourly Rate Charge: $6.33Average Feedback Score: 4.30

Click here to see complete oDesk Outsourcing Statistics


CANADA OVERVIEW

Canada has a total of 3,581 providers, with an average hourly charge rate of $19.60 and an average feedback score of 4.32

Statistics on the top provider cities can be found on oDesk’s Canada Provider Map:

Click here to see complete oDesk

Canada Overview


CANADA HOURLY RATES VS oDESK AVERAGE

Canada’s average hourly rate has consistently been above the oDesk average for the past two years

Click here to find Canada

providers on oDesk


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CANADA AVERAGE FEEDBACK VS oDESK AVERAGE

Canada’s average feedback score is above the oDesk average


providers on oDesk


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CANADA PROVIDER DISTRIBUTION

Software developers, followed by data entry professionals are the most common types of providers in Canada


providers on oDesk


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CANADA HOURS BY WEEK

Hours worked in Canada has been rising steadily for the past two years


providers on oDesk


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INDIA OVERVIEW

India has a total of 27,454 providers, with an average hourly charge rate of $12.52 and an average feedback score of 3.99

Statistics on the top provider cities can be found on oDesk’s India Provider Map:


oDesk India Overview


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INDIA HOURLY RATES VS oDESK AVERAGE

India’s average hourly rate has consistently been below the oDesk average for the past two years

Click here to find India

providers on oDesk


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INDIA AVERAGE FEEDBACK VS oDESK AVERAGE

India’s average feedback score has consistently been below the oDesk average for the last two years


providers on oDesk


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INDIA PROVIDER DISTRIBUTION

Software developers are by Software developers are by far the most common type of providers in India


providers on oDesk


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INDIA HOURS BY WEEK

Hours worked in India continues to grow, but at a slower rate than before


providers on oDesk


PAKISTAN OVERVIEW

Pakistan has a total of 5,960 providers, with an average hourly charge rate of $11.13 and an average feedback score of 4.36

Statistics on the top provider cities can be found on oDesk’s Pakistan Provider Map:

The following presentation summarizes oDesk’s 2008 activity in Pakistan


oDesk Pakistan Overview


PAKISTAN HOURLY RATES VS oDESK AVERAGE

Pakistan’s average hourly rate has been below the oDesk average for the majority of the past two years

Click here to find Pakistan

providers on oDesk


PAKISTAN AVERAGE FEEDBACK VS oDESK AVERAGE

Pakistan’s average feedback score is currently close to the oDesk average


providers on oDesk


PAKISTAN PROVIDER DISTRIBUTION

Software developers/designers, followed by data entry professionals are the most common types of providers in Pakistan


Providers on oDesk


PAKISTAN HOURS BY WEEK

Hours worked in Pakistan has been rising steadily for the past two years


providers on oDesk


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PHILIPPINES OVERVIEW

The Philippines has a total of 17,213 providers, with an average hourly charge rate of $6.33 and an average feedback score of 4.30

Statistics on the top provider cities can be found on oDesk’s Philippines Provider Map:


Philippines Overview


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PHILIPPINES HOURLY RATES VS oDESK AVERAGE

The Philippines average hourly rate has consistently been below the oDesk average for the past two years, and has dropped significantly

Click here to find Philippines

providers on oDesk


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PHILIPPINES AVERAGE FEEDBACK VS oDESK AVERAGE

The Philippines average feedback score is about the same as the oDesk average


providers on oDesk


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PHILIPPINES PROVIDER DISTRIBUTION

Data entry professionals are by far the most common types of providers in the Philippines


providers on oDesk


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PHILIPPINES HOURS BY WEEK

Hours worked in the Philippines has grown explosively in the past year


providers on oDesk


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RUSSIA OVERVIEW

Russia has a total of 2,721 providers, with an average hourly charge rate of $16.86 and an average feedback score of 4.36

Statistics on the top provider cities can be found on oDesk’s Russia Provider Map:


Russia Overview


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RUSSIA HOURLY RATES VS oDESK AVERAGE

Russia’s average hourly rate is now above the oDesk average and has been consistently rising for the past two years

Statistics on the top provider cities can be found on oDesk’s Russia Provider Map:

Click here to find Russia

providers on oDesk


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RUSSIA AVERAGE FEEDBACK VS oDESK AVERAGE

Russia’s average feedback is now above the oDesk average and has been consistently rising for the past two years


providers on oDesk


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RUSSIA PROVIDER DISTRIBUTION

Software developers are by far the most common types of providers in Russia


providers on oDesk


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RUSSIA HOURS BY WEEK

Hours worked in Russia has been rising steadily for the past two years


providers on oDesk


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UKRAINE OVERVIEW

Ukraine has a total of 2,929 providers, with an average hourly charge rate of $15.96 and an average feedback score of 4.39

Statistics on the top provider cities can be found on oDesk’s Ukraine Provider Map:

The following presentation summarizes oDesk’s 2008 activity in Ukraine


Ukraine Overview


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UKRAINE HOURLY RATES VS oDESK AVERAGE

Ukraine’s average hourly rate is now above the oDesk average and has been consistently rising for the past two years

Click here to find Ukraine

providers on oDesk


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UKRAINE AVERAGE FEEDBACK VS oDESK AVERAGE

Ukraine’s average feedback score has consistently been above the oDesk average


providers on oDesk


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UKRAINE PROVIDER DISTRIBUTION

Software developers are by far the most common types of providers in Ukraine


providers on oDesk


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UKRAINE HOURS BY WEEK

Hours worked in Ukraine has been rising steadily for the past two years


providers on oDesk


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UNITED STATES OVERVIEW

The United States has a total of 52,637 providers, with an average hourly charge rate of $18.32 and an average feedback score of 4.39

Statistics on the top provider cities can be found on oDesk’s United States Provider Map:


oDesk United States Overview


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UNITED STATES HOURLY RATES VS oDESK AVERAGE

The United States average hourly rate has consistently been above the oDesk average for the past two years

Statistics on the top provider cities can be found on oDesk’s United States Provider Map:

Click here to find United States

providers on oDesk


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UNITED STATES AVERAGE FEEDBACK VS oDESK AVERAGE

The United States average feedback score has consistently been above the oDesk average for the past two years


providers on oDesk


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UNITED STATES PROVIDER DISTRIBUTION

Data entry professionals, followed by consultants, are the most common types of providers in the United States


providers on oDesk


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UNITED STATES HOURS BY WEEK

Hours worked in the United States has been rising steadily for the past two years


providers on oDesk


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HOW TO USE THIS DATA

• Buyers:– Understand which countries have

• What types of skills• The highest and lowest hourly rates • The highest and lowest average feedback scores

– See which countries are growing the fastest (in terms of hours worked)

– Make educated decisions as you interview candidates on oDesk

• Providers:– Compare your rates & feedback to others

in your country and around the world– Be proud about your country’s skills and

feedback• Both:

– Feel confident that oDesk has the best

business model for all parties, and thus

continues to change how the world works

(and grow explosively

*For a more complete summary of oDesk statistics,

visit the oConomy


METHODOLOGY

Global Provider Maps: Top 20 cities in country, in terms of number of oDesk providers, are included. Cities must have minimum of 20 providers.

Hourly Rates vs. oDesk Average Charts: Assignments on or after January 1, 2007, with greater than 0 hours and greater than a $1.11 hourly rate are included. This is the average rate of actual work performed, not the rates listed in providers’ personal profiles.

Average Feedback vs. oDesk Average Charts: Providers with at least one feedback score who have last worked on or after January 1, 2007, are included

Hours Worked Charts: Assignments on or after January 1, 2007, are included


Business

oDesk 2008 Global Offshore Outsourcing Statistics Report