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Capital Markets Day 2008 Olli-Pekka Kallasvuo President and CEO

Nokia Capital Markets Day 2008

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Page 1: Nokia Capital Markets Day 2008

Capital Markets Day 2008

Olli-Pekka KallasvuoPresident and CEO

Page 2: Nokia Capital Markets Day 2008

1) Nokia’s competitive advantages

2) Business review for 2008

3) Focus areas for 2009

Agenda

© 2008 Nokia Capital Markets Day 20082

Page 3: Nokia Capital Markets Day 2008

3

Nokia competitive advantages – more relevant inthis environment

Source: Interbrand

1

2

3

4

7

8

9

10

65

Scale: 39% market share YTD Q3 2008

Ability to invest in innovation: Services & Software

Brand: #5 worldwide, #1 in Asia and #1 Europe

Manufacturing and logistics: World leading position

Distribution: Substantial lead in China, India, and MEA

Cost & IPR: Significant competitive advantage

© 2008 Nokia Capital Markets Day 2008

Page 4: Nokia Capital Markets Day 2008

2008 Events

Nokia Siemens Networks

Services & Software

Smartphones

Device PortfolioSTATUSSUBJECT

NAME

DATE 2008Nokia 2008Business review

© 2008 Nokia Capital Markets Day 20084

Page 5: Nokia Capital Markets Day 2008

The device business: profits

Mobile device operatingprofit share (Q1-Q3 2008)

39% 61%

Source: Nokia estimates and companyreports of Samsung, Motorola, SonyEricsson, LG, RIM and Apple

Winner takes the most

NokiaOthers

© 2008 Nokia Capital Markets Day 20085

Page 6: Nokia Capital Markets Day 2008

Source: IDC – Estimates for 2008Sept. 2008 (USD-Euro exchange rate=0.773)

Portable Music &Media Players

Still & VideoDigital Cameras

Portable GPSDevices

The device business: value capture

Opportunities to capture value from other industries

€27Bn

€33Bn

€8Bn

© 2008 Nokia Capital Markets Day 20086

Page 7: Nokia Capital Markets Day 2008

Room for growth

100%

India

Bangladesh

Sub-Saharan Africa

China

Egypt

Pakistan

Indonesia

Iran806040200%

Source: Nokia estimates

penetration in large emerging markets

The device business: growth opportunities

© 2008 Nokia Capital Markets Day 20087

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The only global portfolio

Essential StyleBusiness Media / Internet

Rational Aspirational

Pricesegments

(EUR)

LivePremium

Connect Live

Entry

Explore

50

100

150

200

500

Achieve

Nokia 1200

© 2008 Nokia Capital Markets Day 20088

Page 9: Nokia Capital Markets Day 2008

2008 Events

Nokia Siemens Networks

Services & Software

Smartphones

Device Portfolio

STATUSSUBJECT

NAME

DATE 2008Nokia 2008Business review

WIP

© 2008 Nokia Capital Markets Day 20089

Page 10: Nokia Capital Markets Day 2008

Smartphones for the fourth quarter

Nokia N96

Nokia E71

Nokia5800 XpressMusic Nokia N85

Nokia E63

WIP

© 2008 Nokia Capital Markets Day 200810

Page 11: Nokia Capital Markets Day 2008

2008 Events

Nokia Siemens Networks

Services & Software

Smartphones

Device Portfolio

STATUSSUBJECT

NAME

DATE 2008Nokia 2008Business review

WIP

WIP

© 2008 Nokia Capital Markets Day 200811

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12

Nokia Maps2.0

Services & Software launches

Share on Ovi

Files on Ovi

Ovi.com sync

Nokia OviSuite

N-Gage

Jan/08 Feb/08 Mar/08 Apr/08 May/08 Jun/08 Jul/08 Aug/08 Sep/08 Oct/08

Nokia Comeswith Music

Nov/08 Dec/08

Maps 3.0,Maps on Ovi,

NokiaMessaging

11th NokiaMusic Store

Mail on Ovi

© 2008 Nokia Capital Markets Day 2008

WIP

Page 13: Nokia Capital Markets Day 2008

2008 Events

Nokia Siemens Networks

Services & Software

Smartphones

Device Portfolio

STATUSSUBJECT

NAME

DATE 2008Nokia 2008Business review

WIP

WIP

© 2008 Nokia Capital Markets Day 200813

Page 14: Nokia Capital Markets Day 2008

Nokia SiemensNetworks

© 2008 Nokia Capital Markets Day 200814

Page 15: Nokia Capital Markets Day 2008

2008 Events

Nokia Siemens Networks

Services & Software

Smartphones

Device Portfolio

STATUSSUBJECT

NAME

DATE 2008Nokia 2008Business review

WIP

WIP

© 2008 Nokia Capital Markets Day 200815

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Important 2008 milestones

© 2008 Nokia Capital Markets Day 200816

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Important 2008 milestones

© 2008 Nokia Capital Markets Day 200817

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© 2008 Nokia Capital Markets Day 200818

2008 Events

Nokia Siemens Networks

Services & Software

Smartphones

Device PortfolioSTATUSSUBJECT

NAME

DATE 2008Nokia 2008Business review

WIP

WIP

Page 19: Nokia Capital Markets Day 2008

Cost base sized correctly

Growth opportunities

Services & Software

Email

UI and Software Platforms

2009 Focus Areas

© 2008 Nokia Capital Markets Day 200819

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Cost base sized correctly

• Prioritization leads to specific costreductions in all areas

• We will execute our strategy, but atappropriate cost levels

2009Focus areas

© 2008 Nokia Capital Markets Day 200820

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Growth opportunities

• Services & Software

• Take market share

• Capture value fromadjacent industries

• Nokia deviceenhancements

• NAVTEQ

2009Focus areas

© 2008 Nokia Capital Markets Day 200821

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Simple and intuitiveMail on Ovi for Nokia

Series 40 DevicesNokia Life Tools

2009Focus areas

© 2008 Nokia Capital Markets Day 200823

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Simple and intuitiveMail on Ovi for Nokia

Series 40 DevicesNokia Life Tools

2009Focus areas

© 2008 Nokia Capital Markets Day 200824

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Simple and intuitiveMail on Ovi for Nokia

Series 40 DevicesNokia Life Tools

2009Focus areas

© 2008 Nokia Capital Markets Day 200825

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2009Focus areas

© 2008 Nokia Capital Markets Day 200826

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2009Focus areas

© 2008 Nokia Capital Markets Day 200827

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Mobile Messaging for the Masses

Device Breadth, Global Reach

2009Focus areas

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Software and UI2009Focus areas

© 2008 Nokia Capital Markets Day 200829

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Shaping the future

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© 2008 Nokia31

Extending the lead in devices

Kai ÖistämöExecutive Vice President, Devices

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Mobile Phone becomes Mobile Computer

Focus on solution not product

New organization has reduced overlaps

Focus back on hero products

© 2008 Nokia Capital Markets Day 200832

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Hold home field advantage

Defend in markets wherewe are strong

Value for money Highest perceived value Nokia brand strength Portfolio is king

© 2008 Nokia Capital Markets Day 200834

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Exploitgrowthopportunities

Starts with the consumer Strategic collaboration with US

carriers Shipments to Korea scheduled

to begin in 2009

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Grow inemerging marketsthrough value add

© 2008 Nokia Capital Markets Day 200836

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Key driversfor 2009 User Experience Innovation Scale and Cost Efficiency

© 2008 Nokia Capital Markets Day 200837

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Gain user experience leadership Across platforms,

geographies, price points One size does NOT fit all User experience defines

form factor Tailored solutions

Nokia E63Nokia 6210 Navigator© 2008 Nokia Capital Markets Day 200838

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Nokia Entry and Life Tools

© 2008 Nokia Capital Markets Day 200839

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Nokia Nseries Over 80% of N95 owners access

the web Estimate over 100 million

Nseries sold by Q1 2009

© 2008 Nokia Capital Markets Day 200840

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Touch and physical QWERTY Customizable Homescreen – your favorite contacts & services at a glance 32 GB of on-board memory + 16 GB card slot = 48 GB of memory 3.5” widescreen with 640x360 resolution 5 Mpx camera with Carl Zeiss optics

Nokia N97

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Drive innovation throughplatforms

Innovation in hardwareand software

Symbian Foundation,Trolltech in software

UI puts people first

© 2008 Nokia Capital Markets Day 200844

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<

Navigation has reached the mass market

50% of 2009 portfolio with built in GPSAll S60 with Maps, first Series 40 with GPSNavigation coming to entry markets Open map APIs drive new location services

© 2008 Nokia Capital Markets Day 200845

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Maximize scale andcost efficiency

© 2008 Nokia Capital Markets Day 200846

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%Gross margin %

Nokia 6300

3.07

4.07

5.07

7.07

8.07

9.07

10.07

11.07

12.07 1.0

82.0

83.0

84.0

85.0

86.0

86.0

72.0

71.0

7

Reta

il pric

e in

Time

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Best Smart Phone forProfessionals(PC World Latin America 2008 Awards)Phone of the year(Mobile Choice UK)Smartphone of the Year(Mobilgalan, Sweden)Editor’s choice(CNET Asia)Smartphone of the year(PC World India)

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© 2008 Nokia51

Lead in user experiencethe world over

Focused on innovation

Scale and structurebrings cost efficiency

© 2008 Nokia Capital Markets Day 200851

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Company Confidential

Services & Software

Niklas Savander

EVP, Services & Software

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2008

© 2008 Nokia Capital Markets Day 200854

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Nokia Music Comes With Music

Nokia Maps 2.0 Nokia Maps 3.0

Share on Ovi

N-GageNokia Messaging

Maps on Ovi

© 2008 Nokia Capital Markets Day 200855

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€40 billion in 2011

© 2008 Nokia Capital Markets Day 200856

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Sega.com

© 2008 Nokia Capital Markets Day 200857

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© 2008 Nokia Capital Markets Day 200858

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12 markets - 3 continents

35% of visitors from Mobile Devices

Comes With Music, now live in the UKFour major labels and indies on board

© 2008 Nokia Capital Markets Day 200859

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Coverage in >200 countries

70 turn-by-turn navigable countries

Navigation license in 70% of GPS enabled devices in 3Q08

© 2008 Nokia Capital Markets Day 200860

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Sales in over 130 countries

More than 1/3 come back for more

23 games published on N-Gage

Device N-Gage bundles ramping up starting 3Q08

© 2008 Nokia Capital Markets Day 200861

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Nokia Music Store for US, South Africa and Brazil

Comes With Music100% of chart coverage at sales start

13 additional markets on >7 devices across price bands in 2009

© 2008 Nokia Capital Markets Day 200875

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Several operator cooperation projects launched or in the pipeline

Expand usage of device bundles

N-Gage in Chinese language and with QQ Coin

1Q09 – 15K to 20K retail purchase points in India

Support for 18 devices, 23 new titles coming

© 2008 Nokia Capital Markets Day 200876

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2008

Nokia Music

Comes With Music

Nokia Maps 2.0

Nokia Maps 3.0

Maps on Ovi

N-Gage

Nokia Messaging

Share on Ovi

Sega.com

© 2008 Nokia Capital Markets Day 200878

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80

Markets UnitBuilding the brand and bringingNokia solutions to market

Anssi VanjokiEVP, Markets, Nokia

Page 81: Nokia Capital Markets Day 2008

OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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Nokia is best positioned to grow in a diverseand global market

9% 10%

8%

North Americapop. 338 million

Latin Americapop. 548 million

GreaterChinapop. 1361 million

Europepop. 896 million

Mobile penetration %

Market volume growth (YoY) %

Nokia estimated volume share %

Source: Nokia (Q3, 2008)

Middle Eastand Africapop. 1357 million

Asia-Pacificpop. 2192 million

43%

13%

48%

87%

78%

33%

48%

12%

40%

111%

-1%

38%

44%

19%

55%

© 2008 Nokia Capital Markets Day 200882

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OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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Top 10 Brands

More than 1 billion people use aNokia device every day

Connecting Peoplein new and better ways

Nokia - The 5th most valuablebrand in the world (Interbrand, 2008)

© 2008 Nokia Capital Markets Day 2008

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Mercedes-Benz

McDonald's

BMWMotoro laGoogle

MicrosoftSamsung

Sony

Coca-Cola Nok ia

%

20%

40%

6 0%

0% 20% 40% 6 0%

Your Most Loved and Admired Brands

Wor

ld's

Mos

t Lo

ved

and

Adm

ired

Bra

nds

Nokia is the most loved and admired brand inthe world

Source: Nokia brand Research 2008

© 2008 Nokia Capital Markets Day 2008

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Nokia has the highest brand preference

0% 50% 100%

NAM

Brazil

LTA

China

India

SEAP

SSA

MENA

Eurasia

W.Europe

C.Europe

Global

Brand preference in mobile devicesby Area Q3 2008 Global= 46%

Nokia Preference Other Brands #2 Competitor

Source: Nokia 2008© 2008 Nokia Capital Markets Day 2008

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OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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Consumers drive our thinkingNokia segmentation model

© 2008 Nokia Capital Markets Day 2008

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Consumers drive our thinkingNokia segmentation model

People are more engaged to thecategory

People are willing to spend more

Internet and entertainment are ofhigh interest

Key findings from Segmentation3

© 2008 Nokia Capital Markets Day 2008

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Consumers drive our thinkingTechnology Leaders

Modern, leading edge consumersTechnology is their lifeVery positive towards mobileentertainmentHighly sociable with an activelifestyle

Technology Leaders

© 2008 Nokia Capital Markets Day 2008

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Consumers drive our thinkingSegmented offering

PragmaticLeaders

YoungExplorers

Technologyleaders

© 2008 Nokia Capital Markets Day 200892

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OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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Strong operator support for Nokia’sflagship devices

© 2008 Nokia Capital Markets Day 2008

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Strong operator support for Nokia’sflagship devices

Vodafone:Nokia E51, E71, E66, E90, N78,N95, N95 8GB, N85, N96

T-Mobile:Nokia E66, E71, E51, N82,N95 8GB, N96

O2:Nokia E66, E71, N78, N79, N95,N95 8GB, N96

E-Plus:Nokia E71, E66, N85

Germany: €150-200 subsidy for Nokiahigh-end devices

© 2008 Nokia Capital Markets Day 2008

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Case UK: Subsidies driving deviceprice to zero

Nokia N96 Nokia 6300 Nokia 6210 Navigator

© 2008 Nokia Capital Markets Day 2008

Strong operator support for Nokia’sflagship devices

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Strong operator support for Nokia’sInternet services

© 2008 Nokia Capital Markets Day 2008

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Strong operator support for Nokia’sInternet services

Nokia Maps

Free device£35 per month

© 2008 Nokia Capital Markets Day 2008

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OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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100

Target: Increasing marketing effectiveness

2007::Device based campaigns led tofragmentation of media spend

Share of marketing spendby product

N95

N73

N81

E65

E61

6600

3100323077008500

N82

5500

N78

3250

1240

E907560 5100

© 2008 Nokia Capital Markets Day 2008

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Solution: Theme based marketing

Convergence

Navigation

Productivity

Music

TimeQ1 Q2 Q3 Q4

© 2008 Nokia Capital Markets Day 2008

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Solution: Theme based marketing

Convergence

Navigation

Productivity

Music

Time

Navigation themeHero deviceNokia 6210 Navigator

Supporting devicesNokia 6220 ClassicNokia N95 8GBNokia N85Nokia E71Nokia E66

Nokia Maps

© 2008 Nokia Capital Markets Day 2008

Page 103: Nokia Capital Markets Day 2008

Convergence

Navigation

Productivity

Music

Time

2009::More wood behind fewer

arrows

Share of marketing spendper theme

Solution: Theme based marketing

Music

Email

Convergence

Navigation

© 2008 Nokia Capital Markets Day 2008

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Increasing stakes in digital marketing

© 2008 Nokia Capital Markets Day 2008104

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Increasing stakes in digital marketing

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OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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Go-To-Market brings Nokia solutions to market

Device Marketingand retail

Ovi services Partner appsand services

Operatorcustomization and services

© 2008 Nokia Capital Markets Day 2008

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Go-To-Market: combining devices and services

Nokia Music DevicesNokia Music Store +© 2008 Nokia Capital Markets Day 2008

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Go-To-Market: exciting 360° marketing

Nokia Music DevicesNokia Music Store +© 2008 Nokia Capital Markets Day 2008

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Go-To-Market: cooperation with retailers

© 2008 Nokia Capital Markets Day 2008110

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Go-To-Market: Nokia E71 & Email solutions withoperator collaboration

© 2008 Nokia Capital Markets Day 2008

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Go-To-Market: Operator cooperation

Orange N96• Customized user interface• Services integration

• Orange Downloads• Orange Traffic TV• Orange Email and more…

© 2008 Nokia Capital Markets Day 2008

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Go-To-Market: Content customization

BBC iPlayer• BBC programs from the past week.• BBC iPlayer supports on-demand TV & Radio -

Streaming and DRM Download over Wi-Fi, plusStreaming on select 3G networks

Nokia Video Center• Program feeds for BBC, SKY and ITV

© 2008 Nokia Capital Markets Day 2008

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Go-To-Market – a strategic asset for Nokia

Very sustainable competitive advantage• Superior geographical coverage and relationships

with main actors

• Critical mass of skillful solutions selling resources

• Very strong Go-To-Market process

• Seamless synchronization of GTM process andDemand-Supply network process

© 2008 Nokia Capital Markets Day 2008

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OutlineGlobal view

Brand

Consumer

Operator cooperation

Marketing efficiency

Go-To-Market

Summary

© 2008 Nokia Capital Markets Day 2008

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Consumer insight

Experience brand

Theme basedmarketing

Go-To-Market

Building a strategic asset for Nokia

© 2008 Nokia Capital Markets Day 2008

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Thank you.

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Nokia Siemens NetworksSimon Beresford-WylieChief Executive Officer

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Progressupdate Our

directionandassets

Ourtargets

Industryandmarkettrends

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Financial performance – the first six quartersNet sales and gross margin

(non-IFRS)

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Q2/07 Q3/07 Q4/07 Q1/08 Q2/08 Q3/08

28.9%

29.2%30.4% 30.4% 31.5%

31.2%

Gross margin %Net salesEUR millions

4071

3438 3703

4604

3404 3504

-64

110

199

81

274

177

-1.9%

3.0%

4.3%

2.4%

6.7%

5.1%

-100

-50

0

50

100

150

200

250

300

350

400

450

-3

-2

-1

0

1

2

3

4

5

6

7

8

Q2/07 Q3/07 Q4/07 Q1/08 Q2/08 Q3/08

Operating profitEUR millions Operating margin %

Operating profit and operating margin(non-IFRS)

Source: Nokia Siemens Networks

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Industry-leading OPEX efficiencyOPEX* 2008 first three quarters OPEX* as % of net sales 2008,

first three quartersOPEX% of net sales

40

30

20

10

0

50

26%29%

33%

Competitor A**

NokiaSiemensNetworks

Competitor B**

**Competitor A and B figures are group level

OPEXEUR millions

4000

3000

2000

1000

0

5000

Competitor A**

NokiaSiemensNetworks

Competitor B**

Estimated carrier businessrelated OPEX

* Non-IFRS figures for Nokia Siemens Networks, excluding special items forCompetitor A and B

Source: Company reports, Nokia Siemens Networks estimates

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Scale and installed base

Service managementand charging

Connectivity

Content and end-userapplications

Core Network& servicemgmt

ChargingSubscriberdata mgmt

Consulting, IntegrationImplementationCareManaged Services

Transport

Wirelineaccess

Wireless access #2

#3

#3

#2 #2

#1#1

#2

Source: Company reports, Nokia Siemens Networks estimates

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Industryand markettrends

Ourdirectionandassets

Ourtargets

Progressupdate

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Telecom infrastructure market - last 10 years

100

200EUR billions

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008E

Wireline sales incl. related servicesWireless sales incl. related services

Source: Company reports, Nokia Siemens Networks estimates

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Telecom infrastructure market outlook 2009:decline of 5% or more

Total vendor sales of infrastructure products and related services

Wireless infra Wireline infra Services (wireline and wireless)

100

20

40

60

80

120

02006 2007 2008E 2009E

EUR billions

Source: Company reports, Nokia Siemens Networks estimates

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Downturn brings challenge and opportunity

Connectivity

Content and end-userapplications

Service managementand charging

• Largest spend• Upgrades with clear payback to continue• Interest in operational efficiency solutions• Increased interest in outsourcing

• Split of major IT projects intomultiple focused ones

• Interest in process simplificationand automation solutions

• Increased partnering with Internetplayers and content providers

• Operators’ development focus incommunication

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Ourdirectionand assets

Industryandmarkettrends

Progressupdate

Ourtargets

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Continue to work on basics

Effective and efficient operations

Tight focus on profitability and cash flow

Leverage global resources

Culture and values

Business ethics and social responsibility

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Focus on cost reductionTrack record of delivery

CoGSR&D

G&A

• Scale

• Asset reuse

• Design to cost

• Global resource balancing

• Supply chain optimization

• Supplier and subcontractorconsolidation

• IT and process development

• Real estate consolidation

Levers for ongoing cost reduction

Annual cost synergy estimateby function

S&M

~ € 1.1 Bn

~ € 0.2 Bn

~ € 0.6 Bn

~ € 0.1 Bn

Source: Nokia Siemens Networks

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Build for leadership in enriched customerexperience and network efficiency

Connectivity

Content and end-userapplications

Service managementand charging

Networkefficiency

Enrichedcustomerexperience

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Strong assets drive differentiation

Connectivity

Content and end-userapplications

Service managementand charging

Multi-radio and

LTE

GlobalServiceDelivery

ChargingSDM

Core

DWDM,backhaul

Network efficiency

Enriched customerexperience

ServiceMgmtOSS

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Our targetsIndustryandmarkettrends

Progressupdate

Ourdirectionandassets

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Nokia Siemens Networks targets

Maintain share in declining market

Complete integration

Continue to expand margins

Improve operating cash flow

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Thank you

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© 2008 Nokia V1-Filename.ppt / YYYY-MM-DD / Initials136

Capital Markets Day 2008

Rick SimonsonChief Financial Officer

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Agenda Myth vs. Reality

Actions

Balance sheet and cash flow

Financial targets

© 2008 Nokia Capital Markets Day 2008137

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Myth vs. Reality

© 2008 Nokia Capital Markets Day 2008138

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139

Nokia = geographically balanced

Units by Geography Net Sales by Geography Gross Profit by Geography

Europe 5

Middle East & AfricaAsia-Pacific Greater China

Rest of Europe

Latin America

North America

Source: Nokia Q1-Q3 2008Europe 5 = UK, Germany, France, Spain and Italy

© 2008 Nokia Capital Markets Day 2008

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Nokia Smartphones = geographically balanced

Geographical split of Nokia smartphone unitsQ1-Q3 2008

Source: NokiaEuro 5 = UK, Germany, France, Spain andItaly

Europe 5

Middle East & AfricaAsia-Pacific Greater China

Rest of EuropeLatin AmericaNorth America

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Nokia = less vulnerable to decreasing subsidies

High subsidy markets – e.g. USA, UK

Medium subsidy markets – e.g. Spain

Low subsidy markets – e.g. Portugal, China

31%

15%

Source: Nokia estimates, 2008

Low subsidy markets: limited high-end subsidies or small low-end subsidiesMedium subsidy markets: significant subsidy in high-end, but typically not free with contract; limited or no pre-paid subsidiesHigh subsidy markets: high-end device typically free with contract; subsidies also in prepaid devices

18%

17%

17%

17%

49%

36%

No subsidy markets – e.g. MEA, India

Total marketvolume

Nokiavolume

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Commodity price bubbles have burst

Food = over 50% of spending in rural areas of India

0

50

100

150

200

250

Jan-07 Apr-07 Jul-07 Oct-07 Jan-08 Apr-08 Jul-08 Oct-08

Inde

x

O il Rice

Source: Bloomberg

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Industry market value by price band = balanced

2008E Device Market Value by Price Band

36%

22%

41%

Mid Range: EUR 75-200Higher End: EUR 200+

Low End: EUR 0-75

Source: Nokia estimates

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144

Nokia competitive advantages – Not a myth!

• Scale: 39% market share YTD Q3 2008; same as next 4 players

• Ability to invest in innovation: Services & Software

• Brand: #5 worldwide, #1 in Asia and #1 Europe

• Manufacturing and logistics: World leading position

• Distribution: Substantial lead in China, India, and MEA

• Cost & IPR: Significant competitive advantage

Sources: Nokia estimates; Interbrand; BrandZ; AMR Research; Fairfield Resources International

© 2008 Nokia Capital Markets Day 2008

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Actions

© 2008 Nokia Capital Markets Day 2008145

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Set Costs to Reality

1) Cost of Goods Sold

2) Operating Expenses

3) Capital Expenditures

Ongoing through 2009 and 2010

© 2008 Nokia Capital Markets Day 2008146

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Nokia margin advantage

Percent of operating profit

Sony Ericsson

NOKIA

Motorola

Samsung

LGE

Source: Nokia, company reports

RIM

-20%

0%

20%

40%

60%

80%

Q3’06 Q4’06 Q1’07 Q2’07 Q3’07 Q4’07 Q1’08 Q2’08 Q3’08

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Devices & Services COGS

• Components• Warrantee• Royalty• Freight• Customs

>90%

COGS Breakdown: >90% Variable

• Component purchasing

• IPR

• Warranty costs

• Inventory carry costs

• Design for manufacturing

• In-house manufacturing

Drivers of COGS Advantages

Overhead Labor

Variable Cost

Source: Nokia

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Product cost advantage: two examples

Cost comparison: Relative device+battery materials cost of product pairs

Low end tear-down study Mid range chipset cost study

Nokia solution avg. 20% lower cost

Source: Nokia estimates

Nokia CompetitorA

CompetitorB

ZTE/Vodafone

125Nokia1200

Nokia1661

SamsungB100

Nokia1209

SamsungSGH-CC03

Sources: Portelligent, iSuppli and Nokia estimates

Nokia solution 30 – 70% lower cost

© 2008 Nokia Capital Markets Day 2008149

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Devices & Services: COGS reduction

• Commodity prices down 60% from highs

• Excess production capacity in supply chain

Source: Bloomberg

External developments Internal actions

0

50

100

150

200

250

Jan-07 Apr-07 Jul-07 Oct-07 Jan-08 Apr-08 Jul-08 Oct-08

Inde

x

O il Copper • Use Nokia’s buyingpower to negotiate withsuppliers for the bestprices

• Low cost design focusExample – super lowend Bill of Materialsdown 10% with eachnew generation

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Devices & Services: OPEX cost reduction

• “Plans” not “Budgets”

• Announced 4th November: 700+ employees impacted

• Announced 27th November: Partial exit from Japanese market

• Targeted actions:

• R&D

• Sales & Marketing

• General & Administrative

• Communicate urgency throughout the organization: immediate travelrestrictions, hiring freeze, curtail consultants

Taking action to adjust to the new reality

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• Targeted actions:

• Estimated CAPEX investment in 2009:

• ~700 million euros (estimated ~850 million euros in 2008)

• Consolidate production lines

• Reduce the pacing of incremental CAPEX

• Test equipment

• Building improvements

• IT equipment

Devices & Services: CAPEX cost reduction plan

Good starting point: not a CAPEX-intensive business

© 2008 Nokia Capital Markets Day 2008153

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NSN cost reduction planTrack record of delivery

CoGSR&D

G&A

• Scale

• Asset reuse

• Design to cost

• Global resource balancing

• Supply chain optimization

• Supplier and subcontractorconsolidation

• IT and process development

• Real estate consolidation

Levers for ongoing cost reduction

Annual cost synergy estimateby function

S&M

~ € 1.1 Bn

~ € 0.2 Bn

~ € 0.6 Bn

~ € 0.1 Bn

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155

Balance sheet and Cash flow

© 2008 Nokia Capital Markets Day 2008

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Balance sheet

Clean, simple, strong

Q3’08 (EUR)

Cash and other liquid assets 7.2B

Debt 4.3B

Net cash 2.9B

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158

Financial targets

© 2008 Nokia Capital Markets Day 2008158

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159

2009 Mobile device market

• Global slowdown in consumer spending

• Currency devaluation

• Credit tightness

• Channel destocking

2009 Mobile device market: Down 5% or more

© 2008 Nokia Capital Markets Day 2008

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Nokia 2009 financial targets

• Nokia Devices & Services operating margin in theteens*

• NAVTEQ operating margin somewhat above theDevices & Services operating margin*

• Nokia Siemens Networks operating margin in thesingle digits*

Do better relative to competitors, and minimize volatility

* Non-IFRS

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161

Summary

• Reality – strong competitive position

• We are taking action

• Our capital structure is solid

• Our view of the market is realistic

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Thank you.

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Other financial targets

2008E 2009E

Tax Rate* 26% 26%Capex (m EUR) ~ 850 ~ 700Depr. and Amort. (m EUR)* ~ 900 ~ 900

Financial Income and Expense (m EUR) ~ -40 ~ -110

Common Group Functions*(m EUR expense)

~ 210 ~ 175

* Non-IFRS

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The Device Portfolio servingthe PlanetSøren PetersenSVP, Nokia Devices

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High-End

Mid-Range

Low-End

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The High-End comprises severalconsumer segments

StyleLeaders

TechnologyLeaders

PragmaticLeaders

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Smartphones for everyone – inthe Mid-Range

YoungExplorers

FamilyProviders

© 2008 Nokia Capital Markets Day 2008

167

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The world’s strongest deviceportfolio covers the Planet

Explore

Live

Connect

Achieve

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Nokia’s systematic device portfolio approach

Essential StyleBusiness Media / InternetRational Aspirational

Pric

e se

gmen

ts (E

UR

)LivePremium

Connect Live

Entry

Achieve Explore

50

100

150

200

500

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There’s a parallel universe

Developed World Entry Business

High-End

Mid-Range

Low-End High-End

Mid-Range

Low-End

Pric

e se

gmen

ts (E

UR

)

50

100

150

200

500

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Emerging Market volume demand

2004

Prod

uct v

olum

es

2008

Nokia remains the leader in the Entry Business

throughgreat platforms

Series 40

Series 30

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Nokia remains the leader in the Entry Business

Nokia 5130XpressMusic through

great solutions

throughgreat devices

Nokia 1200/1208

Sold over

135.000.000 units

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© 2008 Nokia Capital Markets Day 2008173

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E 71 is the leading messaging solution

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Best Smart Phone forProfessionals(PC World Latin America 2008 Awards)Phone of the year(Mobile Choice UK)Smartphone of the Year(Mobilgalan, Sweden)Editor’s choice(CNET Asia)Smartphone of the year(PC World India)

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UI

Consumer understanding

HWPlatforms

Partnering

R&D

IPR

Sales

Global Scale

SupplyChain

© 2008 Nokia Capital Markets Day 2008

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© 2008 Nokia Capital Markets Day 2008

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Thank you.

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Demand Supply NetworkManagementJuha PutkirantaSenior Vice President,Demand Supply Network Management

Page 182: Nokia Capital Markets Day 2008

Scale advantageNokia

MotorolaSony Ericsson

Samsung

LGE

(M)

20

40

60

80

100

120

*Sources: Company reports up to 3Q 2008

2001 2002 2003 2004 2005 2006 2007 2008

Device Volumes

*

140

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Responding to customer needs

Nokia N96

170 Handset Variants

250 Sales Package Variants

© 2008 Nokia Capital Markets Day 2008183

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Combining responsiveness and efficiency:Excellent ability to adapt

SuppliersSupply OperationsEngine Operations

150 suppliers for 120 billion components15 devices each second 24/7200 devices in average customer order

Manufacture to order

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Advantages in rapidlychanging markets

Flexible inventory management:• 75% of inventory held by suppliers immediately

prior to assembly

Product Sales Volume vs Plan-120% -80% -40% 0% +40% +80% +120%

Flexible Manufacturing

Manufacturing Flexibility:• ~20% of manufacturing done by sub-suppliers –

adds flexibility• Booming Market = We managed for upside better

than others• Contracting Market

• We are already biased for downside• Our organization has experience• Less important = capacity/supply constraints• More important = managing costs

© 2008 Nokia Capital Markets Day 2008185

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Nokia Demand Supply NetworkArchitecture

EcosystemInnovation

ResponsivenessCost effective

Global reachPull driven

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Eco-System: Fast response formarkets needs

Komarom industrial village© 2008 Nokia Capital Markets Day 2008187

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High responsiveness combined withlow inventories

Days of supply

Order to deliveryHigh

Low1996 2008

© 2008 Nokia Capital Markets Day 2008188

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… and extending thelead further

Variation Management

Global Manufacturing

Scale and Efficiency

Ensuring efficiency and flexibility whilecreating customer value

Summary

© 2008 Nokia Capital Markets Day 2008189

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Superior Powers ofCollaborationJean-Francois BarilSenior Vice PresidentSourcing

Page 191: Nokia Capital Markets Day 2008

Supplier

NetworkGreat

Products

Customer Satisfaction

Operational Excellence

Connecting the Inside withthe Outside

© 2008 Nokia Capital Markets Day 2008191

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Operational mode

Supplier portfolio

Collaboration

Percent of operating profit

Sony Ericsson

NOKIA Motorola SamsungLGE

Source: Nokia, company reports

RIM

Margin advantage vs.competition

-20%

0%

20%

40%

60%

80%

Q3'06 Q4'06 Q1'07 Q2'07 Q307 Q4'07 Q1'08 Q2'08 Q3'08

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0

25

50

75

100

125

150

Operational flexibility R&D and suppliercollaboration

Terminal Vendor Shipments (M) Nokia 6300

Ret

ail p

rice

in €

04 05 06 07 08

Product Sales Volume vs Plan

-120% -80% -40% 0% +40% +80% +120%

Gross margin %

Jan 07 June 08

Operational mode = Scale and costadvantage

Source: Nokia, company reports© 2008 Nokia Capital Markets Day 2008193

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Leadershipand

values

InvestmentCapability

LowestTotal Cost

ProductPerformance Time to

Market

Nokia#1 customer

Working only with the bestsuppliers

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Balanced supplier portfolio

# of Suppliers

Hardware

Software& Content

Shares by commodity

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Company Confidential

Sharp peak ofinnovativecompanies forpicking newtechnologies

Weight on afew largesuppliers

No long tailof legacysuppliers

“Kiwi-bird” shaped supplierportfolio

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Unleashing the power ofcollaboration: 1+1=11

Passion and TrustCo-creation

TransparencyRewards

Supplier• Capabilities• Scale• Innovation

Nokia• Technology planning• Product• Logistics

Human and business leadership

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Company Confidential

2/5 Collaboration2/5 Supplier portfolio1/5 Robust processes

..and “a pinch” of leadership

Risk management resilience

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Company Confidential

• Supplier requirements for Ethics, Labour, Health & Safetyand Environment since the 1990s

• > 50 on-site supplier assessments annually with activedevelopment programs

• Environmental improvement targets for key suppliers

• #1 Dow Jones Sustainability Index - CommunicationTechnology category (2008)

• #1 in Greenpeace Electronics Ranking (Nov 2008)

• Active participation at industry level (e.g GeSI)

Responsible suppliermanagement

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Thank you.

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Nokia SmartphoneSoftwareDavid RivasVice President, S60 SW Technology Management

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Four Pillars of NokiaSmartphoneExecution

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Integrated Experiences

ConsumerInsight

Internal and ExternalSoftware Innovation

Global Presence

© 2008 Nokia Capital Markets Day 2008203

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Symbian OSIn 200+ Million SmartphonesWorldwide

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Shipments Since January 2004

Source: Canalys estimates, Worldwide smart mobile devices, November 2008

Millions

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Content and ServicesAnywhere, Anytime –Today

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3G

Batteryoptimized

BluetoothWLAN

Tactilefeedback

Multitasking

TouchUI

Sensors

GPS

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Internetvideo

WatchTV

Streamlive

media

Chat

Send groupmessages

Sharecontent

Sharemedia

BlogSocial

networking

Connectyour

home

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Software Enables Innovation

Page 210: Nokia Capital Markets Day 2008

Intention ActionExecution

Focus on differentiatingconsumer experiences

Reduce costs andshift focus to valueadd in software

Bring externalinnovation to play

Improve software offerings

Extend Software business reach

Cross platform programs

Acquisition ofSymbian

Trolltech acquisition& Qt

Make mobile software open

Inspire open source community

Create a new category of services

Symbian Foundation

Web runtime

••

•••

•••

Defragment investment base

Reduce costs associated withdevelopment current assets

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Nokia SW StrategyImpacting the WholeIndustryOpen Source with Symbian Foundation

Page 212: Nokia Capital Markets Day 2008

Improve operational set-up

Further increase foundationplatform attractiveness for handsetvendors

Create one common platform witha unified UI

Short term objectives

Desirable industry standardplatform used by everyone

Positive impact on speed, qualityand innovation

Wide, engaged and successfulecosystem of industry players

Long term objectives

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We have 50+ announcedsupporters, including the 10Founding members. 8 Device manufacturers 7 Semiconductor vendors 9 Network operators 27 Services & SW companies

Hundereds of organizationshave registered their interest viathe website:www.symbianfoundation.org

••••

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Multiple UI Styles and CapabilitiesUI Portfolio spans broadest range of consumers and needs

S60Non-Touch

S60Touch Maemo

Touch

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Best in class touchsolution enableslarge volumes andgrowth

Direct UI simplifiesinteraction withstandard strokesand gestures

Page 217: Nokia Capital Markets Day 2008

IntegratedServices

Context andPresence

SmartWidgets

MultipleHomescreens

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Thank You

Page 219: Nokia Capital Markets Day 2008

Context is here, there, now,then and in the future…Ilkka RaiskinenSVP, Context and Advertising Solutions

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220

People want relevance

© 2008 Nokia Capital Markets Day 2008

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221

People need locationbased services

© 2008 Nokia Capital Markets Day 2008

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222

Number Of Active Map Users Has Increased Five FoldFrom 2005 to 2008

Source: Live UK panels 2005-2008 (all together 1 189 device owners)

• The introduction of Nokia Maps in2007 has pushed maps usage to91%

• 47% of panelists used mapapplications actively in 2008

• In 2008, Maps is the key serviceof S60 devices

• Music and browser usage grewsimilarly 2 years ago

HighlightsMap Application Users

0%

20%

40%

60%

80%

100%

2005 2006 2007 2008

Prop

ortio

n of

Pan

elis

ts %

Tried Twice a week

91%

24%17%

4%

9%10% 9%

47%

© 2008 Nokia Capital Markets Day 2008

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Nokia is the market leaderin GPS devices

223 © 2008 Nokia Capital Markets Day 2008

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Navigation…it’s not all aboutcars

225 © 2008 Nokia Capital Markets Day 2008

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Location based servicesare more than A to B

226 © 2008 Nokia Capital Markets Day 2008

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227

S&SSTRATEGY

Bringing us all together: People, Places, Time

Examples show differentactivities of/with different

people at differenttimes/places

PeoplePeople who matter to me

PlacesA world full of interesting places

TimePeople organize around time andplace

© 2008 Nokia Capital Markets Day 2008

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How do we compare?

228 © 2008 Nokia Capital Markets Day 2008

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Nokia Maps 3.0 Google Maps for mobile*

Map data coverage 200+ countries 100+ countries

Pre-loading of mapsvia PC / Mac yes, via Nokia Map Loader no, download only via online connection

on mobile

Map views 2D, 3D, Satellite, Hybrid, Terrain only 2D and Hybrid

Multi point route planner yes no

Walking directions yes no

Real time turn-by-turnpedestrian navigation

yes, Walk, in 70 countries(premium service, not free) no

Real time turn-by-turnvoice guided carnavigation

yes, Drive, in 70 countries(premium service, not free) no

Share POI's, or any placefrom map Yes, Send via SMS, MMS, Bluetooth, Infra red no

*compared with version 2.2.0.13 for Nokia S60 3rd ed.

Nokia Maps 3.0 competitive landscape

230 © 2008 Nokia Capital Markets Day 2008

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Where do we go fromhere?

231 © 2008 Nokia Capital Markets Day 2008

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Costs Related to a Contextual Web

• The initial cost associated with building our location based serviceswere heavy on the front end with acquisitions – gate5, NAVTEQ,Plazes

• Now that the system is in place, we need to build awareness andincrease the user base.

• Content– Add in Third-Party Content (Lonely Planet, Via Michelin, and Wcities)

and more…

• Marketing– Work closely with Device and Theme based Marketing to raise

awareness.

• Adding platforms.– Series 40 devices loaded with Nokia Maps started shipping this year– LG-KT610 is shipping with Ovi Maps…

232 © 2008 Nokia Capital Markets Day 2008

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Nokia Maps promotional SMS had a 79% long-term impact

• The target group got a freeNokia Navigation Licence (30days)

• The short-term contributionwas high: 312% increase inthe number of users

Source: Live 5 UK panel (2008) with 489 device owners

233 © 2008 Nokia Capital Markets Day 2008

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234

Better context – richer service experience:Having sushi with friends

Find outwho’s in town

See menus,prices andavailability

Reserve atable

Get directions onhow to walk there,

share place

Are they free?Interested?

What Japaneserestaurants are inwalking distance?

Ratings andreviews

© 2008 Nokia Capital Markets Day 2008

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Maps on Ovi/NokiaMaps/Convert friends

to use service

Phonecall/Reservation

tool/Message

Maps onOvi/Browser

Maps onOvi/Nokia Maps

Search & Maps on Ovi

Messaging(several options)

FriendFinder/Maps onOvi/Nokia Maps

235

Which Nokia services enable this?Find out

who’s in town

Are they free?Interested?

Ratings andreviews

Reserve atable

Get directions onhow to walk there,

share place

What Japaneserestaurants are inwalking distance?

See menus,prices andavailability

© 2008 Nokia Capital Markets Day 2008

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Thank you.

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237

Nokia Messaging Initiatives

Tom FurlongSVP, S&S Consumer Messaging

Page 238: Nokia Capital Markets Day 2008

Messaging Markets and Initiatives

Enterprise

Consumer

Emerging

Direct access enterprise clients• Mail for Exchange• Lotus Traveler

Consumer IM and push email service• Nokia Messaging

Nokia provided email accounts• Mail on Ovi ( [email protected] )

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Enterprise Messaging

© 2008 Nokia Capital Markets Day 2008239

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Winning device portfolio and device-led solutions

• Strong Nokia device portfolio, led by Nokia Eseries range• Both Nokia and partner developed applications connecting directly to partners’

enterprise infrastructure

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Enterprise email available for 80 million Nokia devices

• Mail for Exchange client offersfreedom to mobilize email, calendarand contacts

• Mail for Exchange now runs on 80million Nokia devices (43 models)

• Lotus Notes PIM access clientavailable this year for Domino access

• Customers can choose the Nokiaphone they love (e.g. Nseries, musicphone) and still set it up for mobileemail

• Largest enterprise access range ofdevices from any manufacturerExchange Domino

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Consumer Messaging

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Mobile Messaging Market Opportunity:500 million accounts by 2011*

** Sources: Nokia and external analyst estimatesRevenues are inclusive of net consumer spend including data fees incurred

• Combined Operator Revenues of almost €5Billion by 2011 for Mobile Email and IM**

• Ad funded models planned to deliver lowestcost consumer messaging

• Addressable market of circa 500 Millioncombined users accounts for Mobile Emailand IM by 2011*

Users (M)

Euro (M)

*Sources: Nokia and external analyst estimatesEmail & IM excludes Japan & Korea

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Investing to win

November 4, 2008Nokia acquires OZ Communications

February 10, 2006Nokia acquires Intellisync

• Leading provider of white labelmobile email and IM services.

• Supplier to AT&T, T-mobile, Sprint,Verizon and nearly all NA operators

• S40 email and consumer IM service• 5.5M active users

• Advanced email solutions forprosumers

• Nokia hosted solution• Push email for S60

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A new Nokia service for mobile email and IMpre-loaded on Nokia Series 40 & S60 devices

Your favorite devices now come with yourfavorite messaging services!

Introducing Nokia Messaging

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Designed to be bundled withdata plans

Next generation email client

Nokia Messaging: Designed to be Easy

Easy to set up Easy to use Easy to afford

Email address and passwordare all that is needed

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AvailabilityReachPartnerships

Service is Now Live

InternetPortals:

NokiaMessagingService:

MobileOperators:

Acco

unts

Push

Ser

vice

s

Mob

ile D

ata

Serv

ice

Email & IMLaunching in 8countries: Q10930+ in 2009Beta here now!

Stay Tuned …

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Mobile Messaging for the Masses

Global reach to establish messaging for the masses•From smartphones to feature phones for the broadest appeal•Preinstalled connection to the Nokia hosted service for a consistent Nokia experience

Device Breadth,Global Reach

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Ovi Messaging Services

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Mail on Ovi: [email protected]

• A free service for consumers of all Nokia phones• An integrated Ovi.com experience• Live on select S40 devices now; Web access in Q1‘09

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Designed for Emerging Markets

• 25% of the world has email accounts. Mail on Ovi is for the 75% without

• First time internet users will be able to create and access a persistentinternet identity, without a PC

• OZ technology mobilizes email yet requires just 1% of a typical push email dataservice – providing the platform for truly affordable mail services

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Mobile Messaging for the Masses

Leading Enterprise Solutions• Enterprise connectivity on mainstream devices

• All your favorite internet messaging services in your pocket

• Bringing email to the emerging market

Compelling Mobile Messaging

Easy Ovi Identity

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Thank You.

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NOKIA CMD 2008 December 4, 2008 Breakout Session Music and Gaming Tero Ojanperä, EVP, Entertainment & Communities Liz Schimel, VP, Global Head of Music Jaakko Kaidesoja, VP, Games Overall Highlights

• Entertainment is a key focus area for Services & Software

• 2008: a very productive year o Roll out of Nokia Music Stores across 3 continents

Locally relevant content, not just international hits o Launch of Comes With Music in the UK

Innovative business model to labels and compelling value proposition to consumers

o Launch of new N-Gage service, new device support and dozens of games Innovation – Reset Generation (cross-platform) and Dance Fabulous (cross-

service) o Pre-installed content – revenue opportunity

N96 and Transformers/Batman N85 and games

• Coming soon o Announced in August that we are streamlining various services such as MOSH, WidSets

and Download! into a single service o This will provide an easy way for consumers to get mobile media for their device o Core part of our People and Places strategy

Music

• Offering a total music experience – on PC, on devices and services • Nokia Music for PC

o Easiest way to get music onto your Nokia and manage your music collection o Rip CDs DIRECTLY to your mobile – no other software enables that o Easy transfer by dragging and dropping albums or songs onto the picture of your device o Transfer playlists from your device to your computer – also unique o In markets that have a Nokia Music Store, access the store directly from the Store tab

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NOKIA CMD 2008 December 4, 2008 Breakout Session Music and Gaming

• Aggressive Nokia Music Store roll out o 12 markets in 13 months across 3 continents o Continue roll out during 2009 including the US and our first stores in Africa (South

Africa) and South America (Brazil) o Focus on locally relevant content, not just international hits

• Interesting trends from Nokia Music Store highlighting value of mobility

o About 35% of visitors to our music stores are via mobile o About a third of downloads are happening over the air, either via 3G or wifi

• Comes With Music

o Very simple proposition – buy a Nokia Comes With Music device and get a year’s worth of unlimited access to the Nokia Music Store. Keep all of the music you download

o Strong support from the industry – all major labels on board as well as indies and music publishers

Offer 100 percent chart coverage in the UK at sales start o Nokia 5310 XpressMusic and Nokia N95 8GB now on sale – compelling price points

(GBP 129.99 and free on a GBP35/month contract) 18-month contract option to support operators (e.g. 3UK)

o Expanding device support with additional devices in 2009 – major focus on Nokia 5800 XpressMusic

o Roll out in 2009 across markets with existing Nokia Music Store o Nokia makes money both from traditional device margins, as well as margins on the

Comes With Music service Positive business for all players – Nokia, labels, rightsholders

Games

• N-Gage higlights o Live in April and regularly introducing more and more N-Gage-compatible devices to the

market (already Nokia N79, N81, N82, N85, N95, N96, Nokia 5320 XpressMusic) o Pre-loaded games. For example, Nokia N85 comes with at least 10 games in box o Co-operation with Vodafone with Nokia N85 bundled with a customized version of the

N-Gage application with the Star Wars: The Force Unleashed game embedded as well as exclusive mobile content

o Co-operation with Rogers (Canada) around N-Gage

• Trends from the first six months: o Sales transactions in over 130 countries o Repeat purchase rate is over 35% globally o Operator billing is dominant with over 80% of people using it in countries where available

Page 256: Nokia Capital Markets Day 2008

NOKIA CMD 2008 December 4, 2008 Breakout Session Music and Gaming

• Other milestones o Chinese language N-Gage application and the ability to pay with QQCoin (the leading

virtual currency in China) later this year o 1Q 2009 – 15 to 20k retail purchase points in India and well as operator billing in Latin

America and a localized service and operator billing in Russia

• New titles on a regular basis with a mix of genres o Play and compete with others: ONE and Dirk Dagger o Interact and communicate with others: Reset Generation and Yamake o Casual gamers: Bounce and Hooked On: Creatures of the Deep o Big brands: EA Sports, Gameloft, etc.

• Game innovation

o Cross-platform games - web-to-web, web-to-PC/console and web-to-mobile Reset Generation available to play for free on PC (Windows/Mac/Linux) as an

embedded web widget and as downloadable content with all N-Gage compatible devices.

o Games across Nokia service offerings Dance Fabulous dance and music game. Create unique choreographies to the music

stored on your device, including a link to the Nokia Music Store Expect to see more integration of services in N-Gage games – for example using

Nokia Maps and GPS

• N-Gage Arena o the place where the N-Gage community goes to meet friends and find others to play with o Online multiplayer gaming is at the core of the N-Gage experience o All titles support a common minimum community feature set, but more multiplayer

games and more community features coming o Nokia has the leading, tried and tested solution for creating the best online multiplayer

mobile games Summary

• Music and Gaming focus for 2009 o Rolling out NMS/CWM in key markets o Expanding N-Gage portfolio in terms of games and devices

• Nokia strengths

o Tight integration between experience and device o Innovative business models that bring value to all o Device volumes

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Dr. Henry Tirri, PhDSVP & Head of Nokia Research

Nokia ResearchSharpening Innovation to Build the Future

Page 258: Nokia Capital Markets Day 2008

Rich Context ModelingMeet the needs of individuals ontheir terms.

New User InterfaceInteract joyfully and intuitivelythrough technology.

Cognitive RadioLiberate spectrum to expandmarkets and enable large-scalesensing.

High Performance MobilePlatformsSuperior mobile platformimproving performance andpower ratio.

Rich Context Modeling New User Interface

Cognitive Radio High PerformanceMobile Platforms

Four Research Focus Areas for NRCIn Order to Bridge the Now to the Next

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• Three years of actively exploringopen innovation

• Selective deep collaborations withworld-leading institutions

• China – Beijing• Finland – Helsinki & Tampere• Switzerland – Lausanne• UK – Cambridge• USA – Cambridge, MA &

Palo Alto, CA• The industry compels a “Demo or Die”

philosophy• Building global test beds to learn

from larger and wider audiences

Open Innovation at NokiaEngaging the World’s Premiere Institutions

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• Near Field Communication• Indoor positioning• Environmental analysis

• GPS• Cameras• Accelerometers• Light sensors• Bluetooth• Microphones• Wi-Fi• Cell triangulation

Fusing the Physical & Digital WorldsMobile Devices Sense Your Environment

Today… Incoming…

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Liberate data from application silos based on user behaviorNew User Experiences

Lenses Top-down is a valuableinteraction model

Content streamsFilmstrip views of data

People as the set point (shake & wake address book)

Dynamic tiles

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Wild Possibilities in a Sensor-Filled World

• Tracking of influenza outbreaks through personal health monitoringin populations

• Real-time weather monitoring across 100’s of millions of users• Citizen journalism during major events, such as when earthquakes strike• Up to the second crowd flows in busy locations like stadiums

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A Vision of the Deep FutureMorph

• Result of an invitation from MoMA• Product of nanoscience work between

NRC and Univ. of Cambridge, UK• A highly personal device based upon

sensors, services, customizability– All real work going on in our labs

• Captured the imagination of millions– Millions of views on YouTube

• Demonstrated the public hunger fordaring visions

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Nokia in North America

Mark LouisonPresidentNokia Inc.

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Discussion Points• North American Market Context• Update on Nokia’s NAM Focus Areas

–Expand Portfolio– Invest in Key Technologies–Deliver Compelling Solutions–Create a Winning Workforce–Building a Leading Brand in NAM

• Summary• Q&A

© 2008 Nokia Capital Markets Day 2008

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North America Market Context

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Growth Opportunities• Q3 08 Population (338 million) is 85% penetrated• Q1-Q3 2008 YOY industry unit growth: approx 9%

through Q3– Take market share by offering customized portfolio by operator– Continue to expand CDMA portfolio– Targeted growth tactics:

– Realize mobile Internet vision– Growth in converged/qwerty messaging devices– Capture large share of prepaid/entry– Position Nokia firmly in replacement sales

© 2008 Nokia Capital Markets Day 2008

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North America Focus Areas

Leverage Brand Leadership

Invest in Key Technologies

Deliver Compelling Solutions

Expand Our Portfolio

Winning Workforce

© 2008 Nokia Capital Markets Day 2008

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Expand Portfolio

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Growing US Carrier Portfolio

Nokia 6205(Verizon)

Nokia 6555(AT&T)

Nokia 2600(AT&T)

Nokia 6650(AT&T)

Nokia 6205Dark Knight (Verizon)

Nokia 2228 Nokia 1508 Nokia 1606(AWS)

Nokia 6301(T-Mobile)

Nokia N810WiMax Edition

Nokia 5610(T-Mobile)

Nokia 5310(T-Mobile)

Nokia 6263(T-Mobile)

Nokia 2605(Verizon)

Nokia 3555(T-Mobile)

© 2008 Nokia Capital Markets Day 2008

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Growing US Retail & Online Portfolio

N96 N95 8GB

N73 N810

N78N95 N82 N81

Nokia E51

5310 6300 2760 2630

Nokia E71

© 2008 Nokia Capital Markets Day 2008

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Canada Portfolio

N95 8GB 5310 5310 3555 6086 2680

2760 6555 3500 3500 6301

Rogers

Fido MVNOsE71

1208 Petro-Canada7-Eleven Cityfone

5310Primus

3555 Petro-CandaCityfone

2630 VideotronPetro-Canada

52007-Eleven

16087-Eleven

2760 Petro-CanadaCityfone Primus Videotron

MVNOs

© 2008 Nokia Capital Markets Day 2008

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Invest inKey Technologies

271 © 2008 Nokia Capital Markets Day 2008

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DeliverCompelling

Solutions

272 © 2008 Nokia Capital Markets Day 2008

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Create aWinning Workforce

© 2008 Nokia Capital Markets Day 2008273 © 2008 Nokia Capital Markets Day 2008

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Building aLeading Brand

274 © 2008 Nokia Capital Markets Day 2008

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Print

Early Stage Work Has Begun

© 2008 Nokia Capital Markets Day 2008

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Summary

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Regional Mobile Device UpdateIndia Africa ChinaColin GilesSenior Vice PresidentDistribution East

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India

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Nokia is the largest Multinational in India• Investing in and growing the

market• Taking mobility to the

masses• Providing Universal Access• Generating employment

• Manufacturing – Nokia SEZ(Special Economic Zone)

• Infrastructure – NokiaSiemens Networks

• R&D• Branded retail – Nokia

priority dealers• Mobile devices,

enhancements & services

Rajasthan

Gujarat

Jammu&Kashmir

UttarPradesh

Bihar

Orrisa

Madhya Pradesh

Maharashtra

AndhraPradesh

Karnataka

WestBengal

Assam

Uttaranchal

TamilNadu

Kerala

Diu

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Monthly Subscriber Additions

67 7 7 7

8 8

2

2 2 2 2

2 28

9 9 9 910 10

0

2

4

6

8

10

12

Apr.08

May.08

Jun.08

Jul .0

8

Aug.08

Sep.08

Oct.08

Mil

lio

ns GSM CDMA Total

Indian Telecom Market

* Based on National Council of Applied Economic Research(NCAER), Govt of India definition of middle class etc. Numbers referto household incomes per month

6 national operators (4 in GSM and 2 in CDMA)

Income Level Income per month* Subscriberbase

Lowerincome Up to USD 350 138 mn

Middleincome USD 350 – 1735 141 mn

Upperincome Above USD 1735 21 mn

Total 300 mn

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• Rural is likely to account for over 50% of newsubscribers

• Services still nascent but picking up• 3G Roll-out• Increasing competition in the operator space

• Declining Device ASPs Estimated 500million mobilesubscribers in Indiaby 2010

Trends in Telecom Industry

Source: Nokia

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Nokia India: Strong position

• Nokia is India’s most trusted brand

• Nokia’s brand preference continues to be strong at77%

• Largest distribution network amongst device vendors –162 000 retailers nation wide

• Pioneering India specific services business models

Sources: Economic Times, Nokia

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Africa

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284

Region with many faces

New African consumers

Emerging markets

Developedmarkets

284

Dimensions• More than 900 million

people• One quarter of the world’s

nations• One fifth of the planet’s

land mass

Ethnic diversity• More than 1 000

ethnic groups

Economic Diversity• GDP per capita

(purchasing powerparity) varies betweenUSD 470 and USD 12000

Linguistic diversity• More than 1 000

languages

Nokia hasUnrivalled

distribution

© 2008 Nokia Capital Markets Day 2008

Source: IMF, World Bank, CIA Fact Book, Nokia

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285

“My First Nokia” roadshowreaching the masses

The consumer is hungry forinformation as demonstrated by

the amazing response that took allof us by surprise yesterday.

Just how magical can it get?

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286

Significant growth expected

• Mobile often the only choice of telephony

• Mobile likely to be first internet experience

• Penetration relatively low (~18%)

• Replacement market emerging

• Socio-economic benefits of mobiletechnology

• Mobile to become the banking platform forthe ‘unbanked’

Source: Nokia

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China

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Mobile device market growth in 1Q-3Q 2008strong in China

Source: Nokia

• Most populous nation in the world 1.36 billion

inhabitants (2008)

• Mobile penetration 48% (Q3 2008)

• World’s largest mobile phone market 172

million devices (2007)

• Most internet users in the world 253 million

users in June 2008

• Largest multimedia market in the world –

largest market for Nokia N-Series devices

288

0

5

10

15

20

25

30

35

40

45

50

1Q2007

2Q2007

3Q2007

4Q2007

1Q2008

2Q2008

3Q2008

Quarterly Greater China market volume(Munits)

+16%1H07 – 1H08

3Q07 – 3Q08 +13%

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A Strong Footprint in China

• One of the biggest ForeignInvested Companies in China

• Leader in CorporateResponsibility andEnvironmental initiatives

289

• 2 Manufacturing Sites• 10 R&D Sites• 12 000 Employees• Nokia’s largest market with 13%

of Global Sales Volume

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Nokia with strong sales growthin China

Source: Nokia

• Nokia had 16% volume growth YoY 1Q-3Q08

• Growth driven by strong market growth andmaintained leading market share

• Nokia has built undisputed lead in Chinesemarket with strong coverage across all pricebands

0

1

2

3

4

5

6

7

2003 2004 2005 2006 2007 1-3Q08

Nokia sales in China 2003 – 3Q08

(B EUR)

CAGR 30%

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Nokia remains committed to capturingrural growth in China

• Rural market growing significantlyfaster than total market

• Rural market penetration in 2007 22%vs. 62% in urban – still significantpotential remains

• Nokia committed to drivingsustainable sales in rural areas

Source: Sino-MR, CCID, BDA survey and interviews

Rural vs. Urban market volume (CAGR)

+24%

+38%

Units (M) Marketgrowth

Urban

Rural

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Nokia the leader in smartphone salesin China

Estimated Quarterly Smartphonesales and Nokia share

• Nokia the leader in smartphone segment inChina

• Nokia’s average market share over last 7quarters was 65%

• Currently China is the largest market forNokia N-Series devices in the world

• Nokia is poised to take advantage of serviceopportunity through large base of advanceddevices

Source: Canalys

(M units)

292 © 2008 Nokia Capital Markets Day 2008

Nokia Others vendors

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Operator restructuring will have positive effectsfor Chinese consumers and the mobile industry

• Increased competition and value toChinese consumers

• Effective roll out of 3G

• Drive opportunities to jointly developservice opportunities in themarketplace with operators

• Nokia will continue to develop ourstrategic relationships with all Chineseoperators in the future

Three strong mobile operators emerging in China

NewChina Telecom

NewChina Unicom

NewChina Mobile

GSM/ TD-SCDMA GSM/ WCDMA

CDMA/CDMA2000

CDMA GSMPending –SatelliteTelecom

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Nokia’s leadership in Distributionand Brand

Data Source: Synovate

Nokia brand preference among Chinese consumers

• Nokia leading in brand and distribution• Nokia brand preference (46%) over

double that of competitors

• Leading vendor retail network of 130Nokia branded retail stores and 2flagship stores

• Leading resources of sales reps andpromoters

• Over 1 300 permanent sales reps

• Over 4 000 permanent promotersramping up to 20 000 in peakseasons

294

Nokia Motorola Samsung DomesticEricsson Sony Ericsson LGE

0

10

5

15

20

25

30

35

40

45

50

Q1’

06

Q2’

06

Q3’

06

Q4’

06

Q1’

07

Q2’

07

Q3’

07

Q4’

07

Q1’

08

Q2’

08

3433

3637

4241

47 46

4345

%

© 2008 Nokia Capital Markets Day 2008

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Conclusions

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Opportunity for Growth Still Continues

• Connecting the next Billion…• Distribution Development builds barriers• Nokia Life-Tools adds extra value• Constantly rejuvenating the portfolio with

more features and lower prices points

296

Population,millions Urbanization Mobile

Penetration

Africa 758 35% 31%India 1110 28% 22%China 1361 45% 48%

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Thank You.

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NAVTEQ Overview

Judson GreenPresident & CEO, NAVTEQ

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EnterpriseEnterprise

Mobile DevicesMobile Devices

In-Dash VehicleIn-Dash Vehicle

Internet & LBSInternet & LBS

Global Leadership in Digital Mapping

• Leading parcel and overnight delivery companies• Federal agencies, including GIA and FEMA• Enterprise software solutions using geospatial data, including Oracle and

ESRI

• Significant share of European portable navigation business and leadingmap data supplier in North America

• Nearly 50 million Portable Navigation Devices (PND) and smartphonesin EU and NA have been enabled with NAVTEQ maps since 2001

• Tens of billions of mapping transactions annually using NAVTEQ maps• Internet focus rapidly evolving to local search services• NAVTEQ maps enable all Verizon Wireless LBS in the U.S.

• Virtually every car manufacturer and system vendor in Europe and NorthAmerica uses NAVTEQ in one or more of its products

• Nearly 20 million in-dash systems in EU and NA have been enabled withNAVTEQ maps since 1999

• First advanced driver assistance systems use NAVTEQ maps

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Enterprise

Strong Customer Relationships

AutomotiveOEMs

SystemVendors

Telematics

Internet &LBS

MobileMobileDevicesDevices

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Product Superiority = Accuracy + Richness + Breadth

Three Principal Products

• Road network data with rich attribution required for navigationapplications

• Real-time, historical and predictive data products and servicesthat bring traffic information to navigation experiences

• Rich information about places on the map, including:• Points of Interest• Pedestrian content• Venue-specific maps & content• Dynamic content e.g., fuel prices, event info, and parking availability

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Field Driven Data Capture & Verification

• More than 1 000 geographic analystsin more than 180 offices aroundthe world

• Drive millions of miles annually• Collect more than 260 attributes

per road segment

• Use patented tools, technologyand proprietary processes,as well as multi-viewcamera systems

• Capture and verify road networkand location-based content –exactly as a driver or consumerwould experience it

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Superior Detail and Richness

Turn RestrictionsTurn Restrictions One-WaysOne-Ways Access RestrictionsAccess Restrictions Underground ExitsUnderground Exits

Physical BarriersPhysical Barriers Complex ManeuversComplex Maneuvers Speed LimitsSpeed Limits Points of Interest (Points of Interest (POIsPOIs))

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305

Innovative New Content and FeaturesNavigable

Content

Display Content

EnablingContent

Pedestrian Content

InformationalContent

Traffic &Dynamic Content

HOV Lanes Speed LimitsExtended Lane Toll Guidance Scenic Routes Speed Zones

Satellite Imagery 3-D Landmarks Digital Terrain Junction Views 2D Building Foot Prints 3D City Models

Lane CurvaturePrecise Road Geometry Road Slope

Neighborhood Boundaries Travel GuidesMass Transit LinesPedestrian Paths

Trucking Telecommunications Voice PhonemesPoints of Interest Attribute Flags Real Time Traffic

NAVTEQ Traffic™ Real Time NAVTEQ Traffic Flow Patterns Fuel Prices• Event listings

• Movie times

• Parking

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306

• Volume growth moderating• Lower ASPs dampening revenue

growth

• Customers demanding new contentto differentiate

• Focus increasing on advertising-driven models

Industry Trends

• Car sales declining• Mix shifting to lower priced models• Penetration continuing to increase• Low-cost in-dash navigation becoming

available• Advanced Driver Assistance Systems

representing a longer-term opportunity

• Smartphone business becomingmore significant

• Wireless operators increasing focuson mobile applications

• Internet portals focusing on mobileLBS opportunity

Automotive Wireless

Portable Navigation Device General

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307

Acquisition Update

• Transaction closed July 10, 2008

• NAVTEQ operated as an independent unit

• New governance procedures and Board of Directors established

• Operating synergies realized

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308

NAVTEQ’s Role In Support of Nokia

• Principal source of:– digital maps and POIs– pedestrian maps, local

content & transit information– traffic information & other

dynamic content– visual content

• Location services serverplatform components

• Location content referencingsystem

• Location-based advertisingfulfillment engine

• Map sensor data processing

Content Technology

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Examples of Nokia/NAVTEQ Collaboration

Map sensor data

Content & coverageroadmaps

Community input

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NAVTEQ’s Future Direction

• Development of innovative new content & capabilities

• Rapid expansion to new geographies

• Focus on high quality products and services

• Essential services & support for all customers

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Thank you.

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Nokia Siemens NetworksCompeting in a challenging businessenvironmentMika VehviläinenChief Operating Officer

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In a nutshell

• Walking the talk

• Service providers’ challenges – our approach

• Transforming development

• Customer experience & network efficiency

• Good green business sense

• Strong portfolio and market-leading innovations

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Walking the talk

“We are extremely pleasedwith Nokia Siemens

Networks…as our preferredpartner in creating the

largest and most advancednetworks in the world.”Dr. Marwan Al-Ahmadi,CEO, Zain Saudi Arabia

• Software sales have beendeveloping well

• Good progress in solutions

• Portfolio strengthening

• Increasing R&D efficiencycontinued

Source: Nokia Siemens Networks

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Service providers’ challenges –our opportunities

Extreme trafficgrowth

Improve efficiencyand quality

Enriching customerexperience

Making a netpositive impact

Changingbusiness

environment

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Our approach in realizing opportunities

• Transforming development

• Differentiating in focus areas

• Ensuring good green businesssense

• Offering a strong portfolio andmarket-leading innovations

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Transforming development

From the traditional way…

• Waterfall model• “One size fits all”• Specific design• High cost development• Local infrastructure

…to the new way

• Agile model• Customer value focused• Asset reuse• Global resource balancing• Shared infrastructure

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Build for leadership in network efficiency andenriched customer experience

Connectivity

Content and end-userapplications

Service managementand charging

Networkefficiency

Enrichedcustomerexperience

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Source: Nokia Siemens Networks

Network efficiency solutionsto provide connectivity at lowest cost

“…Nokia Siemens Networksoffered exactly what weneed to overcome thebottleneck in our data

network.”Rico Chemnitz, Head ofCore Network, 3 Austria

Our offering to service providers• Network simplification & automation• Modernization• Energy efficiency

We differentiate through• Clear leadership in energy efficiency• Driving role in network simplification• Track record in bringing costs down

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Source: Nokia Siemens Networks

Enriching customer experiencefor increased (life-time) value

Through customer insights andexperience management

• Subscriber Data Management• Next Gen Service Assurance & OSS• Unified charging

We differentiate through• Unique knowledge of experience drivers• Compelling portfolio and know-how• Excelling in solution delivery

“With Traffica, we solve98% of the problems during

the 1st call.”

Vesa Suomalainen, Headof the Customer Care

department, Elisa

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321 © Nokia Siemens Networks

ICT can help to savenearly €600 billion

in 2020, i.e.7.8 billion tons CO2

Making a net positive impact to thebusiness and environment

and more

Reducing powerconsumption by up

to 70%

Use of renewableenergy sources

Over 90% of FlexiBTS recyclable

Source: GeSI

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Source: Nokia Siemens Networks

Strong portfolio and market-leading innovations

• Largest WCDMA/HSPAfootprint worldwide

• Converged Core has shownstrong growth

• Next Gen Service Assurancebroke the 100 customers mark

• Driving optical innovation

“… 250,000 people aroundthe Bird’s Nest at the

opening ceremony, therewas not a single problemwith the NSN network.”

General Manager, Beijing MobileCommunication Corporation

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323 © Nokia Siemens Networks

Way forward

Show thought leadership

Become a solutioneer

Excel in R&D productivity

Living up to our green ambitions

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Thank you

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Nokia Siemens NetworksLeading transformation partner forCommunications Service ProvidersRajeev SuriHead of Services

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Achievement&opportunities Our approach Way forward

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Services growth momentum in place

West-South Europe• Leading-edge wireless railway

communications in Spain• Consultancy and hosting at Blyk• Service improvement at O2 Czech• Hosted MVNO, Conad Italy

Latin America• 3G at TIM Brasil• 24h network planning for

LAT operator throughremote delivery

MEA• $150m turnkey and network

operations for Zain, Saudi-Arabia• Remote radio frequency

optimization for a service provider inIran

• World’s first commercial mobile-TVbased on DVB-H for Qatar

North East• Customer Care support, Elisa

Finland• 3G arrives in Uzbekistan with NSN

ServicesNorth America• Outsourcing for Embarq• Remote BSC software

upgrade for US serviceprovider from GNSC,Chennai, India

Greater China• Improving China Mobile’s end-user

experience• Optimization at China Guangdong

Mobile• Network security entry in China

APAC• Turnkey contract with Hutchison

Indonesia• Managed Services activity in India• DVB-H for Global Mediacom,

Indonesia• Location based services deployed

at Telkomsel

2008: A strong year*• Revenue growth• Improving profitability• Sustained market share*cumulative up to Q3.08

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Global Delivery Center- Service specific delivery

Local project organization- Project specific activities and customer interface

Global Network Solution Center (GNSC) – IntegratedManaged ServiceGlobal Care Center (GCC)CSI Service Delivery Centers (SDC)

Service performance - right balance of local proximity,global scale and cost efficiency

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Success in operational improvement

• Transformation through global deliverystrategy

• Efficiency gain programs• Supplier management

• Utilization improvement

• Standardization and automation

Deal discipline,focus on margin andeye on cashgeneration

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Our assets to address the opportunities

> 20,000 service professionals across 150 countries*

Globaldeliverymodel

Ourinstalledbase

Portfolio inthe growthsegments

Solutioncapabilities

Innovation

* as of Q3.08

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Achievement&Opportunities

Our approachWay forwardAchievement

&opportunities

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Nokia Siemens Networks Proposition

Services partnershipfor Network Efficiency

NetworkDesign

NetworkBuild

NetworkCare

Products& Services

BusinessSupport

Transformed operator

Traditional operator

Global ServiceDelivery Model

Processes andAutomation

ServiceOfferings

Network Optimization and Upgrade

Network Operation

Customer Interaction

Services partnershipfor enriched customer

experience

Driving network efficiency & enriched customerexperience

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Transformation requires Solutions

Source: Nokia Siemens Networks

Customer focus

Network infrastructure focus

Industrialized procurementRFQs and E-auctionsOffers easily comparedPrices easily comparedGlobal / Corporate decisions

Consultativeco-developmentMarket specific solutionsPrices hard to compareLocal / OpCo decisions

“The solution andservices from NokiaSiemens Networksmean that we are ableto focus fully onpromoting new, value-added services to ourcustomers.”

Jan Blom, Director ofBusiness Market andSales, 3 Sweden

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The NSN way of providing solutions

Defining a core strategy Identifying/optimizingthe use of strategicresources

Implementingan optimal valuenetwork

Achieving intimacyin the customerinterface

End-user applications

Customised solutions forservice delivery

Integrated Provisioning Solution

Service Management

Outsourcing and Hosted Services

Consulting Service – Business, Processes

Convergent Charging and Care

Differentiate by monitoring, analyzing, managing, charging and bundling services in real time

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Solution example from a service providerfrom network efficiency to enriched customer experience

Service Provider Challenge

How can their customers would betreated as “virtual” local customersby the networks they visit across 20countries in terms of pricing, while

retaining their home networkservice functionality.

New top-up (electronic) Enhanced distribution of e-top-up

Signaling opt

Efficiency

Sponsored calls

Mobile PBX/Centrex

Retention

Multi-vendor network roll-outacross 20 countries

For Business

Cost TrackerDifferentiation

GPRS Roaming

MMSBrowsing (flat

fee)

Push Email(flat fee)

Device Management

For Consumers

Service Provider ChallengeHow can their customersbe treated as “virtual” localcustomers by the networks theyvisit across 22 countries interms of pricing, while retainingtheir home network servicefunctionality?

With NSN Solutions customers can now• Place calls at local rates while roaming• Receive incoming calls for free• Local top-up for pre-paid• Have access to home network services

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Achievement&opportunities

Our approach

Way forward

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Excellence in operational efficiencyCreating value for the company

Global ServiceDelivery Model

Processes andautomation

ProcessesShared deliveryconcept

Standardization& automation

• Functional Org. Model• Process FW

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Future-proof innovationsCreating value for customers

Business model

Solution

Process

Innovation in AimInnovation leadership

Business transformation

Profitability

ACMEpartnership forimprovingnetworks’environmentalperformance

Innovative sitedesigns(Aluminum feedercables, LatticeTubular Towers)

Prosper Platform– innovation in caredelivery processes;

enhancing networkquality& efficiency

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Our priorities going forward

Continue focus on improving profitability &market share

Enhance solution capabilities

Efficiency in global delivery

Continue embracing innovation

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Thank you