Never look at a Rubik’s Cube the same way again: 5 keys to systematic problem solving.

COREAt its core, Systematic Problem Solving revolves around the idea that there is a solution to every problem. And while that may seem like a rather obvious statement, it’s a belief system that needs to be adopted at the beginning of the problem-solving process. This is because our paradigm must shift from wondering if a solution can be found to knowing it’s only a matter of time before it will be found.

CORERoot cause analysis and structured systematic problem solving are at the heart of Six Sigma. In our 1.5 day Systematic Problem Solving workshop, you’ll learn effective methods for maximizing the efficacy of the Six Sigma and Lean Six Sigma problem-solving processes. There are several articulations of the scientific method that can be used and our focus today will be the Six Sigma Define, Measure, Analyze, Improve, Control (DMAIC) protocol.

DEFINE PHASEThe first phase of the DMAIC process is to define a project's goals and customer (internal and external) deliverables. By defining the problem and determining what needs to be fixed, the severity of the problem can be accurately gauged. The result is a clear understanding of the impact of the problem on the business as well as who the process champion, process owner, and team members need to be.

MEASURE PHASE The first phase of the DMAIC process is to define a project's goals and customer (internal and external) deliverables. By defining the problem and determining what needs to be fixed, the severity of the problem can be accurately gauged. The result is a clear understanding of the impact of the problem on the business as well as who the process champion, process owner, and team members need to be.

ANALYZE PHASE 

Now that data is collected, it’s time to enter the Analyze phase, which will allow the development of hypotheses on what is causing the process problem. Using the Six Sigma “Cause and Effect Diagram,” potential problems can be quickly narrowed down to discover the foundation of the process problem. 

IMPROVE PHASENow, it’s time to determine the best way to effectively fix the problem. This calls for the use of “To-Be Maps”, which will assist in deciding the best way to improve the process. At this point, testing cycles with “Plan, Do, Check, Act” protocol helps select the best solution. Then, it’s time to implement the solution after considering everything from logistics to training, documentation, and more. 

NWCPE STATISTICAL PROCESS CONTROL (SPC) CERTIFICATION  

We’re currently offering a series of four courses that can be taken in order to earn your SPC certification or independently if focus on a particular area is all that’s needed. Follow this link to learn more and register for the SPC Certification courses:

NWCPE STATISTICAL PROCESS CONTROL (SPC) CERTIFICATION  ➤ SS501: Systematic Problem Solving, March

15 & 16

➤ SS502: Intro to Statistical Methods, March

29 & 30

➤ SS503: Statistical Process Control (SPC),

April 12 & 13

➤ SS504: Measurement System Analysis,

April 26 & 27

NWCPE STATISTICAL PROCESS CONTROL (SPC) CERTIFICATION  

As you prepare to deepen your skill-set, get the highest return on your investment with NWCPE’s Statistical Process Control Certification. This certification is one of the highlights of our Six Sigma Certification track, providing the necessary skills to foster world-class operational excellence.