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Delivery Management and IT Professionalism A workshop led by members of the Government IT Profession Delivery Management group.

Neil Moore Delivery Management

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Page 1: Neil Moore   Delivery Management

Delivery Management and IT Professionalism

A workshop led by members of the Government IT Profession

Delivery Management group.

Page 2: Neil Moore   Delivery Management

Overview

• UK challenge• IT Profession challenge• Delivery Management challenge• Future challenge• How can we help each other?

Page 3: Neil Moore   Delivery Management

UK challenge

Information Assurance StrategyGreen IT Strategy

Data CentreStrategy

Open Source,Reuse Strategy,

Standards

CommonDesktopStrategy

Public SectorNetwork

Government Secure G-Cloud“as a”

Shared ServiceSystem

Shared Services built once

Capable People

Bet

ter D

eliv

ery

thro

ugh

Port

folio

& P

rogr

amm

e M

gmt B

etter value through collaborative procurem

ent

Page 4: Neil Moore   Delivery Management

Government IT Profession challenge

Government IT Profession exists to increase the capability & capacity of IT Professionals and IT teams across the public sector to deliver

excellence in all areas of IT

35,000 - 50,000 individuals£13.5bn annual spend in IT

Page 5: Neil Moore   Delivery Management

World class skills to

• Deliver technology change• Enable benefit delivery• Meet expectations of policy,

citizens, business at reducing cost• Deliver more for less

Page 6: Neil Moore   Delivery Management

Through …

• Competencies e.g. SFIA• Development e.g. IT Academy• Networking e.g. Competency

groups, other professional groups• What else?

Page 7: Neil Moore   Delivery Management

Skills Framework for the Information Age (SFIA) v4

Strategy and architecture

Business change

Solutions development and implementation

Service management

Procurement and management support

Client interface

Page 8: Neil Moore   Delivery Management

Government IT Profession competency groups

Page 9: Neil Moore   Delivery Management

Delivery Management challenge

• How do we bring the show together to stop it falling apart?

• More than the sum of the parts• Delivery Manager skills• Breadth

Page 11: Neil Moore   Delivery Management

Delivery Management groupat the Maritime and Coastguard Agency, Dover.

I’m responsible forensuring that the

systems supportingmarine safety around

the UK are always available. I’ve a big

challenge with keeping our systems in line with the

French ones

One of my biggestchallenges is

making changesto meet the start

of the financial year whenCouncillors only decide

what they want a few weeks before.

We can’t afford errors.

Bringing togetherall the patientinformation in theNHS so that healthprofessionals can give the best treatment gives many challenges – as the press coverage testifies!

Hiding behind the camera means you can’t see who is responsible for making sure you get your weather forecast every day. If our computers were to stop, so would civil aviation!

Page 12: Neil Moore   Delivery Management

Next steps• Continue to build capability and

capacity• Continue to engage with Socitm (and

others)• IT Academy (free) seminars• IT Profession conferences

– Delivery Management (Spring 2010)• IT Profession extranet (Autumn 2009)• IT Academy courses

Seminars

Digital inclusion (October)Emotional Intelligence (November)

Page 13: Neil Moore   Delivery Management

What more can we do by working together?

Page 14: Neil Moore   Delivery Management

Are you a delivery manager?

?

Page 15: Neil Moore   Delivery Management

More information

Neil MooreHampshire Fire and Rescue Service

National Competency Lead for Delivery Management

[email protected]

Government IT Professionwww.civilservice.gov.uk/networks/professional/it

[email protected]