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1 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
DIPLOMA IN HUMAN RESOURCE MANAGENET
Abdulla afeef
Hrm | mic
2 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
Appendix
Introduction 1
Importance of Training 2 Need for Training 4 Types of training 6 Findings 10
Role of Training in organization Development 15
Conclusion 16
References 16
3 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
INTRODUCTION
Nowadays Organization should be earning as well as learning. Employee should share
knowledge of the work, HR department should emphasis on Learning and Department
program in view of creativity and innovation. By means of good training we can enhance the
performance of the employees and organization also. Type of training, Training design are
important factor of training. The skill can be enhancing by skill development program. New
joiners in organization are having certain skill but some special skill required by organization
these skill can be acquired by learning and development program.
Training is very necessary for the growth of the organization. Man, Machine and material are
the main capital of the organization. Men are most valuable resources of the organization.
The effectiveness of the organization depends on competence of the employees. Initially
survey is to be carried out of training needs, then making of training design and training is to
be conducted. The effectiveness of training to be checked out to know the impact of training
programs. Feedback of training is to be collected and analyzed for enhancement before next
training programs.
Training presents a prime opportunity to expand the knowledge base of all employees, but
many employers find the development opportunities expensive. Employees also miss out on
work time while attending training sessions, which may delay the completion
of projects. Despite the potential drawbacks, training and development provides both the
organization as a whole and the individual employees with benefits that make the cost and
time a worthwhile investment.
Training of employees takes place after orientation takes place. Training is the process of
enhancing the skills, capabilities and knowledge of employees for doing a particular job.
Training process molds the thinking of employees and leads to quality performance of
employees. It is continuous and never ending in nature.
This assignment is based on need and importance of training. A survey has been conducted
by using a questionnaire which is based on needs and importance of training. Questionnaires
were filled by 13 people who are working in different organizations. While writing down this
assignment I have an assumption of having a relationship between training and the
productivity of the organization, motivation of the workforce, staffs being more creative,
solution finder for the organization and tool for getting ideas from the workforce.
4 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
Importance of Training
Training is crucial for organizational development and success. It is fruitful to both
employers and employees of an organization. An employee will become more efficient and
productive if he is trained well.
Training is given on four basic grounds:
1. New candidates who join an organization are given training. This training familiarizes
them with the organizational mission, vision, rules and regulations and the working
conditions.
2. The existing employees are trained to refresh and enhance their knowledge.
3. If any updating and amendments take place in technology, training is given to cope up
with those changes. For instance, purchasing new equipment, changes in technique of
production, computer impartment. The employees are trained about use of new
equipment and work methods.
4. When promotion and career growth becomes important. Training is given so that
employees are prepared to share the responsibilities of the higher level job.
The benefits of training can be summed up as:
1. Help in addressing employee weaknesses Most workers have certain weaknesses in their workplace, which hinder them from giving the
best services. Training assists in eliminating these weaknesses, by strengthening workers
skills. A well-organized development program helps employees gain similar skills and
knowledge, thus bringing them all to a higher uniform level. This simply means that the
whole workforce is reliable, so the company or organization doesn’t have to rely only on
specific employees.
2. Improvement in workers performance A properly trained employee becomes more informed about procedures for various tasks.
The worker confidence is also boosted by training and development. This confidence comes
from the fact that the employee is fully aware of his/her roles and responsibilities. It helps the
worker carry out the duties in better way and even find new ideas to incorporate in the daily
execution of duty.
5 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
3. Consistency in duty performance A well-organized training and development program gives the workers constant knowledge
and experience. Consistency is very vital when it comes to organizations or company’s
procedures and policies. This mostly includes administrative procedures and ethics during
execution of duty.
4. Ensuring worker satisfaction Training and development makes the employee also feel satisfied with the role they play in
the company or organization. This is driven by the great ability they gain to execute their
duties. They feel they belong to the company or the organization that they work for and the
only way to reward it is giving the best services they can.
5. Increased productivity Through training and development the employee acquires all the knowledge and skills
needed in their day to day tasks. Workers can perform at a faster rate and with efficiency thus
increasing overall productivity of the company. They also gain new tactics of overcoming
challenges when they face them.
6. Improved quality of services and products Employees gain standard methods to use in their tasks. They are also able to maintain
uniformity in the output they give. This results with a company that gives satisfying services
or goods.
7. Reduced cost Training and development results with optimal utilization of resources in a company or
organization. There is no wastage of resources, which may cause extra expenses. Accidents
are also reduced during working. All the machines and resources are used economically,
reducing expenditure.
8. Reduction in supervision The moment they gain the necessary skills and knowledge, employees will become more
confident. They will become self-reliant and require only little guidance as they perform their
tasks. The supervisor can depend on the employee’s decision to give quality output. This
relieves supervisors the burden of constantly having to give directives on what should be
done.
6 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
Need for Training
Most employees have some weaknesses in their workplace skills. A training program allows
you to strengthen those skills that each employee needs to improve. A development program
brings all employees to a higher level so they all have similar skills and knowledge.
The need for training of employees arises due to the following factors
1. Higher Productivity:
It is essential to increase productivity and reduce cost of production for meeting competition
in the market. Effective training can help increase productivity of workers by imparting the
required skills.
2. Quality Improvement:
The customers have become quality conscious and their requirement keep on changing. To
satisfy the customers, quality of products must be continuously improved through training of
workers.
3. Reduction of Learning Time:
Systematic training through trained instructors is essential to reduce the training period. If the
workers learn through trial and error, they will take a longer time and even may not be able to
learn right methods of doing work.
4. Industrial Safety:
Trained workers can handle the machines safely. They also know the use of various safety
devices in the factory. Thus, they are less prone to industrial accidents.
7 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
5. Reduction of Turnover and Absenteeism:
Training creates a feeling of confidence in the minds of the workers. It gives them a security
at the workplace. As a result, labour turnover and absenteeism rates are reduced.
6. Technology Update:
Technology is changing at a fast pace. The workers must learn new techniques to make use of
advance technology. Thus, training should be treated as a continuous process to update the
employees in the new methods and procedures.
7. Effective Management:
Training can be used as an effective tool of planning and control. It develops skills among
workers and prepares them for handling present and future jobs. It helps in reducing the costs
of supervision, wastages and industrial accidents. It also helps increase productivity and
quality which are the cherished goals of any modern organization
8 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
Types of training:
1. Induction Training
2. On the job Training
3. Off the job Training
Induction training
Induction training is the training that an employee receives when he/she first joins a business
or organization. Induction training is important as it enables a new recruit to become
productive as quickly as possible. It can avoid costly mistakes by recruits not knowing the
procedures or techniques of their new jobs. The length of induction training will vary from
job to job and will depend on the complexity of the job, the size of the business and the level
or position of the job within the business.
The following areas may be included in induction training:
• Learning about the duties of the job
• Meeting new colleagues
• Seeing the layout of the premises
• Learning about the values and aims of the business
• Learning about the internal workings and policies of the business
9 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
The advantages and disadvantages of this form of training can be summarised as follows
Advantages Disadvantages
The young employee is more confident and enthusiastic, because they feel included and welcome and first job nerves are settled quickly
May take place several weeks, or even months, after the inductee joins the company, which disrupts integration in to the work team
Entry into the workplace from school is easier and the employee adapts faster
Contains too much information to be assimilated in a short period of time
Loss of staff in early months may be reduced as the employee learns and begins to succeed and like the job.
May not be a true reflection of the company or the job
Productivity is achieved more quickly as the young employee becomes skilled in the job.
Individuals may not be able to attend all sessions in a series of induction presentations, resulting in incomplete induction
On-the-job training
On-the-job training is training that takes place while employees are actually working. It
means that skills can be gained while trainees are carrying out their jobs. This benefits both
employees and the business. Employees learn in the real work environment and gain
experience dealing with the tasks and challenges that they will meet during a normal working
day. The business benefits by ensuring that the training is specific to the job. It also does not
have to meet the additional costs of providing off-the-job training or losing working time
The main methods of one-the-job training include:
Demonstration / instruction - showing the trainee how to do the job
Coaching - a more intensive method of training that involves a close working
relationship between an experienced employee and the trainee
Job rotation - where the trainee is given several jobs in succession, to gain
experience of a wide range of activities (e.g. a graduate management trainee might
spend periods in several different departments)
Projects - employees join a project team - which gives them exposure to other parts
of the business and allow them to take part in new activities. Most successful project
teams are "multi-disciplinary"
10 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
The advantages and disadvantages of this form of training can be summarised as follows:
Advantages Disadvantages
Can help them to gain direct experience to a
standard approved by the employer. Simple
to organize
Requires potential knowledge from a
potential trainer, Potential trainer may not be
familiar with employee to whom training.
Develops more confidence to use equipment
if supervised and guided
Insufficient time to train is a concern as it
may be felt the trainee is competent enough
to cope; equally, the training may be
frequently interrupted by day-to-day matters.
Easy to assess improvement and progress and
allowing intervention to resolve problems
Bad habits will be passed on to the trainees,
means trainer bad intention may reflect on
trainee.
Employees become increasingly productive.
Employees can see relevance of training
Trainee may be overconfident and may need
additional training at a later date.
It is a cost effective means of training. External trainers may not be known the
policies and procedures of the company
Closely related to the needs and
circumstances of the business
Space needs to be allocated for the training
as it will usually involve both practical and
theoretical elements.
Learning can be put into practice
immediately
Those delivering training often do not have
teaching or training skills.
The person teaching may know the job better
than a full time trainer, who cannot be
expected to have full up to date knowledge of
all the jobs involved.
Training can be narrowly focused, not
looking at the broader needs of the
organization.
The trainee’s interests may be ignored,
especially when workers are under pressure.
Trainees may be taken away from training to
fill in for other workers or to cope with
sudden changes.
Off-the-job training
This is any form of training which takes place away from the immediate workplace. Off-the-
job training includes more general skills and knowledge useful for work, as well as job-
specific training. Training may be provided by specialist trainers working for National Grid
or by an outside company hired to help with training. Off-the-job training is particularly
effective for non-technical skills, as employees can use these across different areas of the
company
11 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
Common methods of off-the-job training include:
Day release (employee takes time off work to attend a local college or training
Centre)
Distance learning / evening classes
Block release courses - which may involve several weeks at a local college
Sandwich courses - where the employee spends a longer period of time at college (e.g.
six months) before returning to work
Sponsored courses in higher education
Self-study, computer-based training
The main advantages and disadvantages of this form of training can be summarised as
follows:
Advantages Disadvantages
A wider range of skills or
qualifications can be obtained
More expensive – e.g. transport and accommodation
Employees can be more confident New employees may still need some induction
training
when starting job Employees now have new skills/qualifications and
may leave for better jobs
12 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
Findings;
For this assignment I have conducted a small survey to evaluate how training plays important
role in organization and to study the various impact of training in organization. For the survey
I have prepared a questionnaire related to the needs and importance of training in an
organization.
The total number of participant who took part in this survey was 13.
Fig 1.1 Gender Fig 1.2 Age
Gender
Male 9
Female 4
From the Fig 1.1 it shows that 69% Male and 31% female took part in the survey.
From the Fig 1.2 it shows that 61% were in the age group 18-35, 31 % were in the age group
of 36-45 and 8% were in the age group of above 45 who took part in the survey.
31%
69%
Gender
Female
Male61%
31%
8%
Age
18 - 35
36 - 45
46 >
Age
18 - 35 8
36 - 45 4
46 > 1
13 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
69%
31%
0% 0%
1- Your organization considers Training as a part of
organizational strategy. Do you agree with this statement?
a) Strongly Agree
b) Agree
c) Somewhat Agree
d) Disagree
46%
23%
31%
2- What kind of Training methods do you prefer?
a) On the job methods
b) Off the job methods
c) Both
85%
15%
0%
3- Does the Induction Training is a well planned exercise in
the organization?
a) Strongly Agree
b) Agree
c) Disagree
14 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
77%
15%
0%
8%
0%
4- What kind of Training methods does the organization
provide to train the employees?
a) On the job Training method
b) Off the job training method
c) Audio Visuals
d) Lectures
e) All the Above
85%
15%
7- Does Training helps to increase the motivation level of
employees?
a) Yes
b) No
85%
15%
5- Does Training helps to improve employee – employer
relationship?
a) Yes
b) No
15%
31% 54%
0%
6- How often the Training programs are conducted in your
organization?
a) Every Month
b) Every Quarter
c) Half yearly
d) Once in a year
15 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
100%
0%
8- Does Training enable employees more productive?
a) Yes
b) No
69%
31%
9- Are you satisfied with present method of selection of
candidates for Training?
a) Yes
b) No
77%
23%
0% 0%
10- Training program helped to increase the productivity of
both quality and quantity?
a) Strongly Agree
b) Agree
c) Disagree
d) Strongly Disagree
77%
23%
11- Does the Training course include the special challenges faced by managers and or officers?
a) Yes
b) No
16 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
69%
31%
12- Does the Training program enable the employees to be accountable and authoritative in making decision?
a) Yes
b) No
92%
8%
13- Does the Training method focus on developing team work and leadership skills?
a) Yes
b) No
100%
0%
14- Does the developmental activity helps the management in identifying, analyzing, forecasting and planning changes
needed in company’s HR area?
a) Yes
b) No
85%
15%
15- Does Training and developmental activities helps the organization to maintain employee relation rate?
a) Yes
b) No
17 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
From the survey it shows that among 13 participants 100% agreed that training enable
employees more productive and helps the management in identifying, analyzing, forecasting
and planning changes needed in company’s HR area. In addition to this 85% agreed that
training helps to increase the motivation level of employees and 77 % agreed that Training
helped to increase the productivity of both quality and quantity. Also, 92% participants
agreed that training helps to develop team work and leadership skills.
From the survey it also show that 85% have Induction training in their organization and 46% of the
participants prefer on the job training while 31% prefer both on the job and off the job training. At
same time 69% of the participant agreed that their organization considers training as a part of
organizational strategy.
Over roll all the participants agreed that training is very important for them as well as for their
organization.
Role of Training in organization Development:
Training is one of the most significant parts of an organization’s overall Strategy. Before
Starting a particular venture or considering a potential acquisition, the first question arises
that, whether there are required skills present in the organization or not. Typically all key
skills required for competent management of a company must be available in a company;
however other non-core activities can be outsourced. Need of training arises due to
improvement in technology, need for getting better performance or as part of professional
development. Benefits of training are intangible and investing in training benefits both,
organization and employees for a long period. Training enhances a worker level of skills. It
provides sense of satisfaction which is an intrinsic motivator. Training also provides
organization multi skill employees. Training increases an employer commitment to their job
and their organization. Better understanding of jobs reduces accidents. One of the most
important benefits of training for an organization is that, it provides skills inside the
organization which reduces overall cost of an organization’s operations.
Quality is one of the key features required for survival of an organization in long term. Total
Quality Management (TQM) and other quality management techniques require staff training
as an important requisite for its successful implementation.
18 Diploma in Human Resource management
Need & importance of Training | Abdulla Afeef | HRM-MI College
The main advantages and disadvantages of training can be summarized as follows:
Advantages Disadvantages
A wider range of skills or
qualifications can be obtained
More expensive – e.g. transport and accommodation
Can learn from outside specialists or
experts
Lost working time and potential output from
employee
Employees can be more confident
when starting job
New employees may still need some induction
training
Employees now have new skills/qualifications and
may leave for better jobs
Conclusion Training plays very important role in organization Development. By training we can enhance
the skill of the employees and it helps to reduce the cost and time of the organization. For
implement Six Sigma or any other types of Quality Management it is mandatory to give
training to the employees. The safety and precautions strategy in the organization can be
possible with the help of training. Need of training arises due to advancement in technology,
need for improving performance or as part of professional development. By training we can
overcome the weakness of the employees. Training plays vital role in organization
development by achieving objectives of the employees as well as objectives of the
organization. Now days return on investment is to be considering for effective training.
References
1. http://www.managementstudyguide.com/training-of-employees.htm
2. http://www.artofthestart.com/importance-of-training/
3. http://www.yourarticlelibrary.com/employee-management/training-of-employees-
meaning-objectives-need-and-importance-employee-management/27909/
4. http://www.slideshare.net/
5. http://www.tutor2u.net/