In a time of change …

1

Governance

People

ProcessTechnology

… what’s your weak link

2

Technology

People

Governance

Process

PWC 15th Global CEO Survey

Cancelled or

delayed a key

strategic

initiative

25%

Unable to

pursue a

market

opportunity

33%

Less than “very

confident” that

they have the

talent they need

75%

Three transformations

4

1. What We Manage

Direct cost Total Cost of Ownership

2. How We Set Our Goals

Build capabilities Eliminate mistakes

3. How We Achieve Them

Complete journey Minimal apprenticeship