17
1 MTZ B. Consultants, Inc. Established 1997 MMBDC Certified M-8217-1-108 MTZ Profile and Case Studies for evaluation This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc. 32705 Glendale St., Livonia, MI Phone: 313-581-1020 Fax: 734-523-0920 Email: [email protected] www.mtz-industries.com Quality Inspections, Sorting Services, Kit Packaging Services, Sub-assembly Services

MTZ Profile Master 2009

Embed Size (px)

Citation preview

Page 1: MTZ Profile Master 2009

1

MTZ B. Consultants, Inc. Established 1997 MMBDC Certified M-8217-1-108

MTZ Profile and

Case Studies for evaluation

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

32705 Glendale St., Livonia, MIPhone: 313-581-1020

Fax: 734-523-0920Email: [email protected]

www.mtz-industries.com

Quality Inspections, Sorting Services, Kit Packaging Services, Sub-assembly Services

Page 2: MTZ Profile Master 2009

2

Sorting/Containment Division

� 24 hour capability� Controlled Shipping Level 1 & 2 Best Practices� Quality Liaison

� Customer Representation� Immediate response to quality issues related to rework,

sorting, inspections etc…� Technical reporting at regular intervals.� “Is-Is Not” problem definition� “5 Why” Root Cause Identification� Process Mapping� Cause & Effect Diagram� Response time 3-6 hours

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 3: MTZ Profile Master 2009

3

Warehousing Services

� Repacking� JIT Delivery� Sub-Assembly� EDI/ASN Capability� Bulk Breakdown (Recycling & Palletization)� 24 hour access� Quality Inspection� Quality Liaison Representation

� First responder to quality issues� Customer service Representation

� Launch Liaison Services� Mexico & USA Capability

Page 4: MTZ Profile Master 2009

4

Sorting & Containment Division

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

U.S. Responding location: Delaware, Texas, Kentucky, Virginia, Georgia, Michigan, Ohio, Illinois and Indiana.

Mexico Locations:Silao, Queretaro, Saltillo, San Luis Potosi, Hermosillo, Mexicali

North America

Brazil

Mexico

GermanyFranceBelgium

Portugal/Spain

South Africa

India

China

UK

Page 5: MTZ Profile Master 2009

5

MTZ Benefits

� MTZ/QLS’s expertise is Globally administrating the inspection process of suspect material for International suppliers.

� MTZ/QLS places a Quality Liaison at your facilities at ZERO cost to you.

� MTZ/QLS can reduce the complexity of your sorting program by managing your current supplier base.

� MTZ/QLS current reach is USA, Mexico, Spain, Germany, UK, Portugal, France, Brazil, China, Belgium, and India.

Page 6: MTZ Profile Master 2009

6

MTZ Benefits Continued

� Single point of contact.� Reduction of inquiries, quoting, Global SOP.

� Single point of billing.� Increase accounting efficiency.� One purchase order --- One payment.� One price per country. Aggressive leveraged pricing.

� Reduction of resources.� SQE does not require quotes from multiple sorting companies. � Increase efficiency of current staff.

� Global Metrics of Global suppliers.� Annual Spend, Identification of Global PPM’s

� Web based Tracking & Reporting.

Page 7: MTZ Profile Master 2009

7

MTZ & ASTRA Logistics/ DCX

WHEEL STORAGE AREA : STACK (2) PALLETS HIGH AND (6 TO 9) PALLETS DEEP (EXCEPT FOR LOW

VOLUME)

ITEM 6.0

ITEM 6.3 ITEM 6.4- 6.7

ITEM 6.8

SCOPE

ACTIONPLAN

RESULTS

� Labor Management� Wheel Assembly and

Sequencing.

� Implement and supervise assembly and production system.

.� 35 Employees non-union

� First in class for 2006PPM results

� 35% cost reduction in labor

First In First Out (FIFO)

First In First Out (FIFO)

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Contact: Jay Bocci & Matt Keil248-895-5516 or 248-767-8139

Page 8: MTZ Profile Master 2009

8

MTZ & ASTRA Logistics Services

SCOPE

ACTIONPLAN

RESULTS

� Labor Management� Wheel Assembly and

Sequencing for International Harvester

� 1st Line Supervision and labor provider for assembly & sequencing operation in Garland Texas.

� 55 Employees

� Flawless launch � 35% cost reduction in labor � Operation will assemble for 3

International Harvester -Assembly Plants

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Contact: Jay Bocci & Matt Keil248-895-5516 or 248-767-8139

Page 9: MTZ Profile Master 2009

9

Pareto Chart - Top 6 Issues

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

Missing Solder Bad Solder Joint(Extra Solder)

Cold Solder Joint 0 0 0

5/27/04-6/2/046/3/04-6/9/056/10/04-6/16/066/17/04-6/23/07

Case Study

Micro-Craft Inc. & Meridian Auto Systems

SCOPE

ACTIONPLAN

RESULTS

� Inspect 3 Part Numbers� Seat “Heater/Cooler” Switch � Cadillac Platform� 3 possible problems (Electronic Controls)

� Missing Solder� Bad Solder/Excess

� Cold/Insufficient Solder

� Controlled Shipping Level 2� Control Supply chain� Place inspector at end of each assembly line.

(Novi, Gd. Rapids, Georgia, Silao,Mexico)� Performed daily reports to indentify areas of

opportunity.

� Zero Customer Defects since MTZ began program� Pin Point root cause & Manufacturer by shift in

daily reports.� Identified other defects previously not encountered

PPHV Trend

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

5/27

/04-

6/2/

04

6/3/

04-6

/9/0

5

6/10

/04-

6/16

/06

6/17

/04-

6/23

/07

5/27

5/28

5/29 6/1

6/2

6/3

6/4

6/7

6/8

6/9

6/10

6/11

6/14

6/15

6/16

6/17

6/18

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 10: MTZ Profile Master 2009

10

LORRO/Meridian Auto Systems

Scope

ActionPlan

Results

� Inspect 6 part numbers� Energy absorbers (PP Foam Bumper)� Multiple problems

� Collapsing, Flash, Holes, Voids� Cracking, Grease, Protrusions� Warping, Missing Tape

� 4 Platforms (Navigator, Explorer, Aviator, Mountaineer)

� Implemented CS2 (2 shifts -7 Inspectors/shift)

� Evaluated results per shift and per machine operator to identify training opportunities and employee concerns.

� Immediate value resulted in zero customer defects

� Identification of employee training opportunity areas

� MTZ conducted training to LORRO/MAS staff

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 11: MTZ Profile Master 2009

11

Davis Corporation & SYSTRAND Mfg.

SCOPE

ACTIONPLAN

RESULTS

� 2 problems at GM Toledo Plant� Inspect 1 part number for

missed weld or poor weld at lug location on torque converter.

� Inspect part for weld burn

� Certify 100% � 90 Day containment

� 3 shifts

� Weekly data reports

� Location: Brownstown, Michigan

� Immediate containment of suspected part

� Upon launch - zero defects received at GM Toledo plant

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 12: MTZ Profile Master 2009

12

Johnson Controls & Michigan Truck

SCOPE

ACTIONPLAN

RESULTS

� JCI encountered QR reports every day for defective and poor quality seats at Michigan Truck.

� Inspect 8 part numbers

� Conduct 45 point inspection at seat assembly plant

� Implemented Third Party Inspection

� 3 shifts (6 inspectors/shift)� Daily Pareto Charts per shift

� Reduced QR rates to 98%� Program lasted 6 months� Removed Port St. Plant

mandated 3rd Party containment

40% by Hour 5/14 B

0

1

2

3

4

5

6

7

8

9

1 2 3 4 5 6 7 8

Dirt /Grease

Wrinklesback

Wrinklescushion

Puckers

Velcro notset

40% by Hour 5/15 B

0

12

34

56

78

9

1 2 3 4 5 6 7 8

Dirt/Grease

Wrinklesback

Wrinklescushion

Puckers

Velcro no tset

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 13: MTZ Profile Master 2009

13

SCOPE

ACTIONPLAN

RESULTS

� 5 Problems occurring with Universal Radiator Hose Connectors.� Excess Flash, loose

draincocks, missing white paint, improper outside dimensions at 2 locations.

� Implemented Controlled Shipping Level 2.

� Gage and visual inspections.� 3 shifts ( 5 inspectors/shift)� Daily Pareto reports per shift

� Upon implementation customer received zero defects.

� Identified lack of PMI on various machinery and areas of opportunity for employee training.

Carlisle Engineered Products & Visteon Sheldon Plant

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 14: MTZ Profile Master 2009

14

EATON Corp. & Wayne Assembly

SCOPE

ACTIONPLAN

RESULTS

� 5 Part numbers to be in controlled shipping until 10,000 good parts produced.

� Parts received w/o clips, caps, missing “o” rings, missing bent shafts, etc.

� Implement CS2 in Laredo, TX & Queretaro, Mexico

� Prepare daily reports of fallout by area and shift.

� Via input from data results, Eaton was able to make adjustments in their production process and provide additional employee training.

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 15: MTZ Profile Master 2009

15

LEAR & BAE Industries

SCOPE

ACTIONPLAN

RESULTS

� Part Numbers: L0072045, L0072037 (Out Boards)

� Part Numbers: L0098143, L0073564 (Out Boards)

� Problem: Possible Tether Cable Failure

� Inspect 1 part at 2 location (Crimping at both ends on tether cable).

� Implemented Controlled Shipping Level 2.

� visual inspections.� 2 inspectors� Daily Pareto reports

� Immediate value resulted in zero customer defects

� Identification of employee training opportunity areas

Crimping at both ends on tether cable

Must have a Green dot

Place an Orange dot

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 16: MTZ Profile Master 2009

16

KENMAR & BAE Industries

SCOPE

ACTIONPLAN

RESULTS

� Part Numbers: 28020, 28021, 28022, 28023

� Problem: Tether Cable Failure Test

� Inspect 1 part in gage (Go / No-Go gage).

� Controlled Shipping Level 1. � 7 inspectors� Daily Pareto reports

� Immediate value resulted in zero customer defects

� Identification of improvement process “poke yoke” area

Inspection method Both ends (tether cable) must go through the Fixture gauge

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Page 17: MTZ Profile Master 2009

17

Satisfied Customer List

This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.

Plastech